TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from E0file transmissions from Desktop SW not working The e-file is not working. TurboTax was unable to send return to Electronic Filing Center, for the following reason: "canceled". with the comment "Looks like we've had a technical hiccup". There is no way to get technical support for this issue.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax made filing very easy When I had a question, I typed it into the search box and it gave me my answer in seconds. The way they tell me what box to type in and then it has all my info from my W2s, such a life saver
Date published: 2023-03-25
Rated 5 out of 5 by from Great Service I have been filing with Turbo Tax for many years and feel it is the best service out there for online simple tax filing!
Date published: 2023-03-25
Rated 4 out of 5 by from TurboTax is Great I have used TurboTax for about 4 years now and enjoy the fact that the forms are easy to follow but if I need help I can call for assistance and most of the people who have helped me are very patient when working with me.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax "Great Program" Really awesome product to use. Easy, Friendly, and Taxes done "Right".
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to file and will use Turbo Tax each year.
Date published: 2023-03-25
Rated 5 out of 5 by from Very intuitive and error proofing I had used TurboTax years ago when my taxes were very simple when I was an early career professional, having just graduated from grad school. I then felt more intimidated with the amount of details as i progressed in my career and started using an accountant. This year, I decided to give a try again and to my surprise, TurboTax remained as friendly and error proofing as it was back in the day. I felt that i could continue to trust it no matter in what stage of my life I am.
Date published: 2023-03-25
Rated 3 out of 5 by from Harder this year This year was harder I wasn’t sure how to fill everything out I had extra forms. I used FMLA last year and for some reason I had a lot of trouble with the insurance which has never happened before. I figured it out but it took forever because I was waiting for my insurance company to resend my tax form (which they still have yet to do) and then nothing was clickable in the insurance section. Nightmare!
Date published: 2023-03-25
Rated 4 out of 5 by from Great Value on federal returns Great value for 5 people but wish there was more state return included in bought program. Only 1 state return filing included and another charge to electronically send it. Otherwise great value. Search bar was great for questions about investments.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax makes your life easier Fast, easy way to do your taxes. I've been using TurboTax for many years and I keep coming back. It hasn't disappointed thus far. 10/10 recommend!
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5786
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from E0file transmissions from Desktop SW not working The e-file is not working. TurboTax was unable to send return to Electronic Filing Center, for the following reason: "canceled". with the comment "Looks like we've had a technical hiccup". There is no way to get technical support for this issue.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax made filing very easy When I had a question, I typed it into the search box and it gave me my answer in seconds. The way they tell me what box to type in and then it has all my info from my W2s, such a life saver
Date published: 2023-03-25
Rated 5 out of 5 by from Great Service I have been filing with Turbo Tax for many years and feel it is the best service out there for online simple tax filing!
Date published: 2023-03-25
Rated 4 out of 5 by from TurboTax is Great I have used TurboTax for about 4 years now and enjoy the fact that the forms are easy to follow but if I need help I can call for assistance and most of the people who have helped me are very patient when working with me.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax "Great Program" Really awesome product to use. Easy, Friendly, and Taxes done "Right".
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to file and will use Turbo Tax each year.
Date published: 2023-03-25
Rated 5 out of 5 by from Very intuitive and error proofing I had used TurboTax years ago when my taxes were very simple when I was an early career professional, having just graduated from grad school. I then felt more intimidated with the amount of details as i progressed in my career and started using an accountant. This year, I decided to give a try again and to my surprise, TurboTax remained as friendly and error proofing as it was back in the day. I felt that i could continue to trust it no matter in what stage of my life I am.
Date published: 2023-03-25
Rated 3 out of 5 by from Harder this year This year was harder I wasn’t sure how to fill everything out I had extra forms. I used FMLA last year and for some reason I had a lot of trouble with the insurance which has never happened before. I figured it out but it took forever because I was waiting for my insurance company to resend my tax form (which they still have yet to do) and then nothing was clickable in the insurance section. Nightmare!
Date published: 2023-03-25
Rated 4 out of 5 by from Great Value on federal returns Great value for 5 people but wish there was more state return included in bought program. Only 1 state return filing included and another charge to electronically send it. Otherwise great value. Search bar was great for questions about investments.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax makes your life easier Fast, easy way to do your taxes. I've been using TurboTax for many years and I keep coming back. It hasn't disappointed thus far. 10/10 recommend!
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5786