TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Super easy and accurate Everything is double checked to make sure you aren't missing anything
Date published: 2022-02-28
Rated 5 out of 5 by from Fabulous It's easy to use most definitely will use every year
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is awesome So far so good. I just hope it doesn't take a year to get it back like it did 2 years ago.
Date published: 2022-02-28
Rated 2 out of 5 by from Gets worse every yr Got errors 4 x before it finally started working. Saving issues. No instructions--just fill in the questions and hope TT puts stuff in the right boxes. Too many different "keys" Passwords etc with no instructions on what these are. I hate it, but don't want to do it by hand. Expensive and over-rated and getting worse.
Date published: 2022-02-28
Rated 5 out of 5 by from 3 years and counting Easy and efficient. Best if you get all your papers together before you start, but it saves as you go, so you don't lose your work.
Date published: 2022-02-28
Rated 4 out of 5 by from Great Very easy to use and explained everything I needed
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is easy and works great great and fast easy to use and they walk you through every step of the way turbo tax is highly recommended by me.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is easy to use. This is the first time I have used the Live Chat. It was really easy and helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Job !!! Customer service was awesome ! Janine did a great Job walking me through the steps.
Date published: 2022-02-28
Rated 5 out of 5 by from Best Return Ever $29K I am not affiliated or paid by TurboTax for this review. My TurboTax Returns has always been straight-forward for the past 17 years. TurboTax continues to make the filing processes easier and easier. My background is in healthcare and technology, with an emphasis on user interface and experiences. What does that mean? I am very very picky how new and continuing users experience websites. Including simplicity, layout, and if any step is confusing or does not work as expected really bothers me. This year's tax return for me (and my family) was about 10-times more complicated than all other years, due to branching out on my own as an independent contractor. But TurboTax walked me through all the awesome tax advantages that I qualified for. Also, I scheduled a phone consultation through TurboTax and the 30-year veteran Tax Attorney took his time to help me understand several tax strategies that truly made the difference adding an extra $10k of value. Lastly, I will be purchasing QuickBooks online to better organize the mountain of paperwork in 2022 and future years. Mostly to save me an extra 40- hours at the end of 2021 finding every receipt; automate monthly/quarterly tax payments; and finally removing the manual aspect (data entry into a spreadsheet) of all the purchases made. If you think paying for another monthly subscription service is too expensive, distill how much time needed all year to make everything work & then would a tax refund cover it?
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5784
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy and accurate Everything is double checked to make sure you aren't missing anything
Date published: 2022-02-28
Rated 5 out of 5 by from Fabulous It's easy to use most definitely will use every year
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is awesome So far so good. I just hope it doesn't take a year to get it back like it did 2 years ago.
Date published: 2022-02-28
Rated 2 out of 5 by from Gets worse every yr Got errors 4 x before it finally started working. Saving issues. No instructions--just fill in the questions and hope TT puts stuff in the right boxes. Too many different "keys" Passwords etc with no instructions on what these are. I hate it, but don't want to do it by hand. Expensive and over-rated and getting worse.
Date published: 2022-02-28
Rated 5 out of 5 by from 3 years and counting Easy and efficient. Best if you get all your papers together before you start, but it saves as you go, so you don't lose your work.
Date published: 2022-02-28
Rated 4 out of 5 by from Great Very easy to use and explained everything I needed
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is easy and works great great and fast easy to use and they walk you through every step of the way turbo tax is highly recommended by me.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is easy to use. This is the first time I have used the Live Chat. It was really easy and helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Job !!! Customer service was awesome ! Janine did a great Job walking me through the steps.
Date published: 2022-02-28
Rated 5 out of 5 by from Best Return Ever $29K I am not affiliated or paid by TurboTax for this review. My TurboTax Returns has always been straight-forward for the past 17 years. TurboTax continues to make the filing processes easier and easier. My background is in healthcare and technology, with an emphasis on user interface and experiences. What does that mean? I am very very picky how new and continuing users experience websites. Including simplicity, layout, and if any step is confusing or does not work as expected really bothers me. This year's tax return for me (and my family) was about 10-times more complicated than all other years, due to branching out on my own as an independent contractor. But TurboTax walked me through all the awesome tax advantages that I qualified for. Also, I scheduled a phone consultation through TurboTax and the 30-year veteran Tax Attorney took his time to help me understand several tax strategies that truly made the difference adding an extra $10k of value. Lastly, I will be purchasing QuickBooks online to better organize the mountain of paperwork in 2022 and future years. Mostly to save me an extra 40- hours at the end of 2021 finding every receipt; automate monthly/quarterly tax payments; and finally removing the manual aspect (data entry into a spreadsheet) of all the purchases made. If you think paying for another monthly subscription service is too expensive, distill how much time needed all year to make everything work & then would a tax refund cover it?
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5784