TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Aaron is great Had an issue with my return being rejected and got connected with Aaron. He was super helpful and patient. He answered all my questions and even though we don't know if the issue is fully resolved just yet he put my mind at ease with the process. Thank you so much Aaron!!!
Date published: 2021-03-20
Rated 5 out of 5 by from Richard, JD was awesome! TurboTax walks me through even the most cumbersome details needed for my tax return. Richard, JD's assistance helped me with a problem I was unable to fix on my own. He also gave me advice for changes to make on my next tax return. Fabulous service!
Date published: 2021-03-20
Rated 3 out of 5 by from overcharged purchased deluxe fed and state from bestbuy however, when submitting state- I was required to pay an additional 25$
Date published: 2021-03-20
Rated 5 out of 5 by from excellent product Eastyto use and especially the importing of brokerage information.. a major time saver
Date published: 2021-03-20
Rated 4 out of 5 by from Great instructions Nothing is free. Advertised as 'free' but it costs.
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax Online is the best! I've used TurboTax Online for years, and it never fails to dissapoint. It's easy to use and navigate. It's intuitive in checking all aspects, and guarantees my biggest refund!
Date published: 2021-03-20
Rated 5 out of 5 by from Very very good First time time filing taxes this made it really easy
Date published: 2021-03-20
Rated 5 out of 5 by from What can be better than free ? I was able to use the free form even though I think my taxes are complex and lengthy to do.
Date published: 2021-03-20
Rated 5 out of 5 by from turbotax is awesome great experience all around. great safety features and easy process will be here again!
Date published: 2021-03-20
Rated 2 out of 5 by from Turbo Tax let me down this year So i started out like everyone with the free edition they advertise. I the upgraded to the $30 product because lets face it you almost have to. Then after ALL that..I still had to print and mail my taxes!!! Could not even e-file this year. I have used Turbo tax for years and i was super let down this time.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5781
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Aaron is great Had an issue with my return being rejected and got connected with Aaron. He was super helpful and patient. He answered all my questions and even though we don't know if the issue is fully resolved just yet he put my mind at ease with the process. Thank you so much Aaron!!!
Date published: 2021-03-20
Rated 5 out of 5 by from Richard, JD was awesome! TurboTax walks me through even the most cumbersome details needed for my tax return. Richard, JD's assistance helped me with a problem I was unable to fix on my own. He also gave me advice for changes to make on my next tax return. Fabulous service!
Date published: 2021-03-20
Rated 3 out of 5 by from overcharged purchased deluxe fed and state from bestbuy however, when submitting state- I was required to pay an additional 25$
Date published: 2021-03-20
Rated 5 out of 5 by from excellent product Eastyto use and especially the importing of brokerage information.. a major time saver
Date published: 2021-03-20
Rated 4 out of 5 by from Great instructions Nothing is free. Advertised as 'free' but it costs.
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax Online is the best! I've used TurboTax Online for years, and it never fails to dissapoint. It's easy to use and navigate. It's intuitive in checking all aspects, and guarantees my biggest refund!
Date published: 2021-03-20
Rated 5 out of 5 by from Very very good First time time filing taxes this made it really easy
Date published: 2021-03-20
Rated 5 out of 5 by from What can be better than free ? I was able to use the free form even though I think my taxes are complex and lengthy to do.
Date published: 2021-03-20
Rated 5 out of 5 by from turbotax is awesome great experience all around. great safety features and easy process will be here again!
Date published: 2021-03-20
Rated 2 out of 5 by from Turbo Tax let me down this year So i started out like everyone with the free edition they advertise. I the upgraded to the $30 product because lets face it you almost have to. Then after ALL that..I still had to print and mail my taxes!!! Could not even e-file this year. I have used Turbo tax for years and i was super let down this time.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5781