TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy and Simple Always easy and simple way to file taxes. 7 years now, and never disappointed.
Date published: 2022-02-28
Rated 5 out of 5 by from I was nice i am a person of few words and not very patience. but it was easy to use.
Date published: 2022-02-28
Rated 5 out of 5 by from Longtime User Very Satisfied This was the smoothest year so far that I've had filing with TurboTax Online Self-Employed. Since the system carries over our information each year and keeps the same format, we know what to expect and don't have to reinvent the wheel each time. They provide helpful information for each category in case there are questions along the way, so I haven't had to use customer service in the 7 years I've been using this version.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax 2022 Turbo Tax was great! I am very pleased with this experience after being disappointed with my tax preparer from last year. I'll be back next year!
Date published: 2022-02-28
Rated 2 out of 5 by from Last year was cheaper and better Very frustrated with this year's Premier product. Cannot easily return and make corrections w/o cycling through entire return. Also, and this is a question I have posted. WHY DO I NOT HAVE THE OPTION TO E-FILE MY MA RETURN? Please explain and correct so I don't have to print and mail a MA return. Also Turbotax generated Form 8606. While I do have a non-deductible IRA, I can;t find any entries I made that caused this form to be generated. Would like an explanation to this as well. Also, Turbotax has generated Form 8606. While I do have a non-deductible IRA, I cannot find any data I entered which caused this form to be generated. Please explain
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is great It is so great to have a dependable service I can use at my leisure in the privacy of my home.
Date published: 2022-02-28
Rated 4 out of 5 by from ok I had confusion in some areas. Some information should be provided instead to waste my time to looking around all files. I like the Turbo Tax 2020 better than 2021. More.....
Date published: 2022-02-28
Rated 5 out of 5 by from First Time User I had one hiccup because I entered something incorrectly, but your tax specialist remoted in to the screen, and guided me to completion
Date published: 2022-02-28
Rated 4 out of 5 by from love turbo tax very easy to use and easy to fix if i missed something
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is great! We used turbotax for many years, and found its easy and accurate!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5771
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Simple Always easy and simple way to file taxes. 7 years now, and never disappointed.
Date published: 2022-02-28
Rated 5 out of 5 by from I was nice i am a person of few words and not very patience. but it was easy to use.
Date published: 2022-02-28
Rated 5 out of 5 by from Longtime User Very Satisfied This was the smoothest year so far that I've had filing with TurboTax Online Self-Employed. Since the system carries over our information each year and keeps the same format, we know what to expect and don't have to reinvent the wheel each time. They provide helpful information for each category in case there are questions along the way, so I haven't had to use customer service in the 7 years I've been using this version.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax 2022 Turbo Tax was great! I am very pleased with this experience after being disappointed with my tax preparer from last year. I'll be back next year!
Date published: 2022-02-28
Rated 2 out of 5 by from Last year was cheaper and better Very frustrated with this year's Premier product. Cannot easily return and make corrections w/o cycling through entire return. Also, and this is a question I have posted. WHY DO I NOT HAVE THE OPTION TO E-FILE MY MA RETURN? Please explain and correct so I don't have to print and mail a MA return. Also Turbotax generated Form 8606. While I do have a non-deductible IRA, I can;t find any entries I made that caused this form to be generated. Would like an explanation to this as well. Also, Turbotax has generated Form 8606. While I do have a non-deductible IRA, I cannot find any data I entered which caused this form to be generated. Please explain
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is great It is so great to have a dependable service I can use at my leisure in the privacy of my home.
Date published: 2022-02-28
Rated 4 out of 5 by from ok I had confusion in some areas. Some information should be provided instead to waste my time to looking around all files. I like the Turbo Tax 2020 better than 2021. More.....
Date published: 2022-02-28
Rated 5 out of 5 by from First Time User I had one hiccup because I entered something incorrectly, but your tax specialist remoted in to the screen, and guided me to completion
Date published: 2022-02-28
Rated 4 out of 5 by from love turbo tax very easy to use and easy to fix if i missed something
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is great! We used turbotax for many years, and found its easy and accurate!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5771