TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to use. Easy step by step instructions. Friendly and knowledgeable tax consultant.
Date published: 2021-05-18
Rated 1 out of 5 by from Useless product and Company It was horrible experience. There is no alternative which is easily available, otherwise I would never use it and won't let any of my friends use it. Will give them money not to use it. - Had to enter same information again and again. - Horrible part was ESPP and RSUs, asking when was the grant date, not even tax doc have it. - Import investment is another mess, after importing whole product froze for 30 mins, don't other ppl have time? - Its so sad that such a product used by tens of millions of ppl every year and so poor quality.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax has always been great. Turbo Tax has always been great. It's very clear providing information and offering suggestions.
Date published: 2021-05-18
Rated 5 out of 5 by from great great great great great great great great great great
Date published: 2021-05-18
Rated 5 out of 5 by from easy peasy The hardest part was getting over procrastinating doing it.
Date published: 2021-05-18
Rated 2 out of 5 by from TUBO TAX SUCKS HAD VERY NEGATIVE EXPERIENCE USING TURBO-TAX FOR HOME & BUSINESS. THERE WERE - SYSTEM ISSUES AND OTHER ISSUES AS WELL...... EASE OF USE IS NOT SAME AS PREVIOUS YEARS! IT IS A PAIN TO USE AND DOES NOT SEEM TO WORK.
Date published: 2021-05-18
Rated 5 out of 5 by from Great and easy to use Turbotax is such an easy way to file your taxes. It's really walks you through step by step every thing you need to do. If you have any questions or just reassurance you're doing it right there are tabs that answer frequently asked questions or reasons why they ask for information. You can even speak with someone who can see what you're doing in real time and help out of needed. Such a great way to file your taxes. I've used it 2 years in a row now and will for sure always be using it.
Date published: 2021-05-18
Rated 2 out of 5 by from it was eh if your doing more then w-2 its very confusing. paid for the expert help, kinda helped, but still have questions.
Date published: 2021-05-18
Rated 4 out of 5 by from Worked well with minor problems Only problem was schedule c worksheet question was undefined but TT rep cleared it up.
Date published: 2021-05-18
Rated 5 out of 5 by from TURBO TAX IS COOL GREAT! WAS VERY HELPFUL. EXPERTS WERE ALSO A BIG HELP.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 578
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use. Easy step by step instructions. Friendly and knowledgeable tax consultant.
Date published: 2021-05-18
Rated 1 out of 5 by from Useless product and Company It was horrible experience. There is no alternative which is easily available, otherwise I would never use it and won't let any of my friends use it. Will give them money not to use it. - Had to enter same information again and again. - Horrible part was ESPP and RSUs, asking when was the grant date, not even tax doc have it. - Import investment is another mess, after importing whole product froze for 30 mins, don't other ppl have time? - Its so sad that such a product used by tens of millions of ppl every year and so poor quality.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax has always been great. Turbo Tax has always been great. It's very clear providing information and offering suggestions.
Date published: 2021-05-18
Rated 5 out of 5 by from great great great great great great great great great great
Date published: 2021-05-18
Rated 5 out of 5 by from easy peasy The hardest part was getting over procrastinating doing it.
Date published: 2021-05-18
Rated 2 out of 5 by from TUBO TAX SUCKS HAD VERY NEGATIVE EXPERIENCE USING TURBO-TAX FOR HOME & BUSINESS. THERE WERE - SYSTEM ISSUES AND OTHER ISSUES AS WELL...... EASE OF USE IS NOT SAME AS PREVIOUS YEARS! IT IS A PAIN TO USE AND DOES NOT SEEM TO WORK.
Date published: 2021-05-18
Rated 5 out of 5 by from Great and easy to use Turbotax is such an easy way to file your taxes. It's really walks you through step by step every thing you need to do. If you have any questions or just reassurance you're doing it right there are tabs that answer frequently asked questions or reasons why they ask for information. You can even speak with someone who can see what you're doing in real time and help out of needed. Such a great way to file your taxes. I've used it 2 years in a row now and will for sure always be using it.
Date published: 2021-05-18
Rated 2 out of 5 by from it was eh if your doing more then w-2 its very confusing. paid for the expert help, kinda helped, but still have questions.
Date published: 2021-05-18
Rated 4 out of 5 by from Worked well with minor problems Only problem was schedule c worksheet question was undefined but TT rep cleared it up.
Date published: 2021-05-18
Rated 5 out of 5 by from TURBO TAX IS COOL GREAT! WAS VERY HELPFUL. EXPERTS WERE ALSO A BIG HELP.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 578