TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Dren53 from
TURBO TAX IS GREAT
I lick turbo tax because it saves me time and money
Date published: 2022-02-28
Rated 5 out of 5 by
Nate1965 from
easy and fast
First time user and it was so simple and had a lot of flow. Was so shocked to see my big returns. Thank you !
Date published: 2022-02-28
Rated 5 out of 5 by
Jeynko from
quick, easy effective!!!!
Ive been using this for 7 years, and it works beautifully. Even when I thought I had not received my tax reimbursement they were kind and patient enough to explain and graceful to avoid making me feel embarrassed as it had been my mistake, Even the CEO on Twitter is super responsive........ Great Company
Date published: 2022-02-28
Rated 5 out of 5 by
Me808 from
Awesome process
So easy to take all the steps needed to file taxes! Highly recommend
Date published: 2022-02-28
Rated 5 out of 5 by
MMG5 from
Makes tax time so much easier!
I get better results with TurboTax than I did using a professional service.
Date published: 2022-02-28
Rated 5 out of 5 by
HRobinson16 from
Another year down
I love turbo its fast and simple and they really walk you through everything. Someone always is there to help if needed, it is an up charge but not what I used to pay at H&R
Date published: 2022-02-28
Rated 1 out of 5 by
Zach1432 from
Wasted time and won't use again
I've used TurboTax for several years when my return was very simple and did not have any issues. This year, I had a few situations that were different so I opted to pay more to have the Live help. I was in a constant loop between their "product specialists" and actual CPAs. Neither were ever helpful, didn't know what to do to help me, and kept transferring me to someone else who would have no idea what was going on. After spending over 3 hours on the phone talking and being on hold, I wasn't even able to file my state return and now have to go do that elsewhere. If you have a basic return, Turbotax is great. Anything beyond that, don't waste your time with their "Live" help.
Date published: 2022-02-28
Rated 5 out of 5 by
Kayln05 from
Turbo Tax is awesome!
It was a great and fast way to file my taxes and would recommend!
Date published: 2022-02-28
Rated 5 out of 5 by
DaddyMarcoPolo from
Turbo Tax is awesome and i will recommend the soft
the software is very easy to use and understand. If you feel stuck the have it fixed were you can ask questions. Very helpful
Date published: 2022-02-28
Rated 2 out of 5 by
iyengar from
Needs improvement
1. Stop promoting other products 2. Provide an option to just do the basics, upload all docs electronically and file 3. Remove the unnecessary check for call options where the acquire date (buy to close) can be later than the initial sell to open. 4. If you already know the income (AGI) exceeds the limits, skip all the ineligible deduction checks
All TurboTax® Offerings Reviews - Page 5770
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Dren53 from
TURBO TAX IS GREAT
I lick turbo tax because it saves me time and money
Date published: 2022-02-28
Rated 5 out of 5 by
Nate1965 from
easy and fast
First time user and it was so simple and had a lot of flow. Was so shocked to see my big returns. Thank you !
Date published: 2022-02-28
Rated 5 out of 5 by
Jeynko from
quick, easy effective!!!!
Ive been using this for 7 years, and it works beautifully. Even when I thought I had not received my tax reimbursement they were kind and patient enough to explain and graceful to avoid making me feel embarrassed as it had been my mistake, Even the CEO on Twitter is super responsive........ Great Company
Date published: 2022-02-28
Rated 5 out of 5 by
Me808 from
Awesome process
So easy to take all the steps needed to file taxes! Highly recommend
Date published: 2022-02-28
Rated 5 out of 5 by
MMG5 from
Makes tax time so much easier!
I get better results with TurboTax than I did using a professional service.
Date published: 2022-02-28
Rated 5 out of 5 by
HRobinson16 from
Another year down
I love turbo its fast and simple and they really walk you through everything. Someone always is there to help if needed, it is an up charge but not what I used to pay at H&R
Date published: 2022-02-28
Rated 1 out of 5 by
Zach1432 from
Wasted time and won't use again
I've used TurboTax for several years when my return was very simple and did not have any issues. This year, I had a few situations that were different so I opted to pay more to have the Live help. I was in a constant loop between their "product specialists" and actual CPAs. Neither were ever helpful, didn't know what to do to help me, and kept transferring me to someone else who would have no idea what was going on. After spending over 3 hours on the phone talking and being on hold, I wasn't even able to file my state return and now have to go do that elsewhere. If you have a basic return, Turbotax is great. Anything beyond that, don't waste your time with their "Live" help.
Date published: 2022-02-28
Rated 5 out of 5 by
Kayln05 from
Turbo Tax is awesome!
It was a great and fast way to file my taxes and would recommend!
Date published: 2022-02-28
Rated 5 out of 5 by
DaddyMarcoPolo from
Turbo Tax is awesome and i will recommend the soft
the software is very easy to use and understand. If you feel stuck the have it fixed were you can ask questions. Very helpful
Date published: 2022-02-28
Rated 2 out of 5 by
iyengar from
Needs improvement
1. Stop promoting other products 2. Provide an option to just do the basics, upload all docs electronically and file 3. Remove the unnecessary check for call options where the acquire date (buy to close) can be later than the initial sell to open. 4. If you already know the income (AGI) exceeds the limits, skip all the ineligible deduction checks
All TurboTax® Offerings Reviews - Page 5770
Date published: 2022-02-28