TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax 2021 Simple and easy to follow. Good support and help section.
Date published: 2022-04-14
Rated 3 out of 5 by from Turbo Tax is Okay Turbo tax is not as good as it was in former years. Too many pop ups and repeating questions after they were answered.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy and Economical We have used this service for years, it's easy and affordable.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Live is worth every penny! I never used TurboTax until this year. We needed the TurboTax Live option. I don't know that I've ever dealt with more professional and friendly people in a similar situation. I highly recommend TurboTax Live - it's worth the $$$.
Date published: 2022-04-14
Rated 5 out of 5 by from My Review of TurboTax ome & Business Software I've been using TurboTax to file my returns from the day I was required by the IRS to file. Over all of those years, I have not had any problems following the instructions provided to complete my return. The guidance provided has always been clear and to the point. Keep up the good work!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome We interacted with Alina . She was wonderful and guided us through the process very well
Date published: 2022-04-14
Rated 5 out of 5 by from 2nd Yr In a row! Seems really up-to-date and user friendly. More confident this year also because of last year's accuracy.
Date published: 2022-04-14
Rated 5 out of 5 by from Michael & Turbo Tax were AWESOME! Working with Michael, this year was the easiest and most professional tax year ever. Michael was super polite, his communication was right on point and he is a pro!
Date published: 2022-04-14
Rated 2 out of 5 by from Does not import 1099 forms from brokerages It's a lot of manual, error-prone data entry to type in 1099-INT/DIV/B forms. Why can't Turbo Tax Business do this when the personal edition does it???
Date published: 2022-04-14
Rated 1 out of 5 by from Was NOT happy with the outcome after paying $170 Turbo Tax reviews and checks over takes but fails and misses important items that the irs will reject your tax returns and now I have been going back and fixing errors that could have been avoided if turbo tax truly reviewed the taxes before e-filing. Will definitely be going to a CPA in the future!
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 5763
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from TurboTax 2021 Simple and easy to follow. Good support and help section.
Date published: 2022-04-14
Rated 3 out of 5 by from Turbo Tax is Okay Turbo tax is not as good as it was in former years. Too many pop ups and repeating questions after they were answered.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy and Economical We have used this service for years, it's easy and affordable.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Live is worth every penny! I never used TurboTax until this year. We needed the TurboTax Live option. I don't know that I've ever dealt with more professional and friendly people in a similar situation. I highly recommend TurboTax Live - it's worth the $$$.
Date published: 2022-04-14
Rated 5 out of 5 by from My Review of TurboTax ome & Business Software I've been using TurboTax to file my returns from the day I was required by the IRS to file. Over all of those years, I have not had any problems following the instructions provided to complete my return. The guidance provided has always been clear and to the point. Keep up the good work!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome We interacted with Alina . She was wonderful and guided us through the process very well
Date published: 2022-04-14
Rated 5 out of 5 by from 2nd Yr In a row! Seems really up-to-date and user friendly. More confident this year also because of last year's accuracy.
Date published: 2022-04-14
Rated 5 out of 5 by from Michael & Turbo Tax were AWESOME! Working with Michael, this year was the easiest and most professional tax year ever. Michael was super polite, his communication was right on point and he is a pro!
Date published: 2022-04-14
Rated 2 out of 5 by from Does not import 1099 forms from brokerages It's a lot of manual, error-prone data entry to type in 1099-INT/DIV/B forms. Why can't Turbo Tax Business do this when the personal edition does it???
Date published: 2022-04-14
Rated 1 out of 5 by from Was NOT happy with the outcome after paying $170 Turbo Tax reviews and checks over takes but fails and misses important items that the irs will reject your tax returns and now I have been going back and fixing errors that could have been avoided if turbo tax truly reviewed the taxes before e-filing. Will definitely be going to a CPA in the future!
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 5763