TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from TurboTax has been better Well after using TurboTax for over 10 years, this year was not so easy and not sure why. The upload of Schwab accounts had problems. Had to run the interface program multiple time and that created multiple 1099's. Was on the phone with tech support for over an hour. The answer was to enter everything manually. Not what you want to hear. Not until I was able to print the return and could check it, was when I was able to see the problem. Your older versions would allow you to work in the Tax Return mode and then switch back to entry mode for corrections. I realize that if you allow us to print before we pay, then we could just mail in the form manually, but who wants to do that. So not being able to look at and review the tax return mode until the very end, complicated my taxes this year. Plus something happened with my itemized deductions. The system was going to let me itemize and then at the end for some reason it switched back to the Standard Deduction... I lost confidence in the system this year...
Date published: 2022-02-28
Rated 5 out of 5 by from Very easy to follow and very helpful The steps were easy to follow and not confusing at all
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome Easy to use I really enjoy how fast and easy to use .
Date published: 2022-02-28
Rated 1 out of 5 by from Turbo tax awsome I've had very good experience with turbo tax very good
Date published: 2022-02-28
Rated 3 out of 5 by from IT IS OK HOW DO I GET RID OF THINGS ON MY TAX I KNOW LONGER NEED???
Date published: 2022-02-28
Rated 3 out of 5 by from Decent Long to much back and forth about the same information, but they made sure my information was correct.
Date published: 2022-02-28
Rated 5 out of 5 by from Thanks for this excellent opportunity ! Thanks again the use of TurboTax. Excellent product!
Date published: 2022-02-28
Rated 5 out of 5 by from Hassle Free Filing! I file with Turbo Tax every year. I like the ease of importing information directly from W-2's. It is so fast and easy and the step-by-step process is great.
Date published: 2022-02-28
Rated 4 out of 5 by from Best way to file Great, except I had problems with 1099misc for legal services. It kept giving me as a business owner. I'm NOT!
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is the only way to go! I've used TurboTax for the past 8 years now, never having to spend a single dime to file my taxes, yet always getting my maximum possible returns back every single year! Tax experts who charge sometimes $400+ don't even do as good of a job as TurboTax has for me! TurboTax is the one and the only way to go when filing your taxes. It only took a week and a half to process my return this year, by the way, even with child/dependent tax credits! 5 stars!!!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5755
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax has been better Well after using TurboTax for over 10 years, this year was not so easy and not sure why. The upload of Schwab accounts had problems. Had to run the interface program multiple time and that created multiple 1099's. Was on the phone with tech support for over an hour. The answer was to enter everything manually. Not what you want to hear. Not until I was able to print the return and could check it, was when I was able to see the problem. Your older versions would allow you to work in the Tax Return mode and then switch back to entry mode for corrections. I realize that if you allow us to print before we pay, then we could just mail in the form manually, but who wants to do that. So not being able to look at and review the tax return mode until the very end, complicated my taxes this year. Plus something happened with my itemized deductions. The system was going to let me itemize and then at the end for some reason it switched back to the Standard Deduction... I lost confidence in the system this year...
Date published: 2022-02-28
Rated 5 out of 5 by from Very easy to follow and very helpful The steps were easy to follow and not confusing at all
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome Easy to use I really enjoy how fast and easy to use .
Date published: 2022-02-28
Rated 1 out of 5 by from Turbo tax awsome I've had very good experience with turbo tax very good
Date published: 2022-02-28
Rated 3 out of 5 by from IT IS OK HOW DO I GET RID OF THINGS ON MY TAX I KNOW LONGER NEED???
Date published: 2022-02-28
Rated 3 out of 5 by from Decent Long to much back and forth about the same information, but they made sure my information was correct.
Date published: 2022-02-28
Rated 5 out of 5 by from Thanks for this excellent opportunity ! Thanks again the use of TurboTax. Excellent product!
Date published: 2022-02-28
Rated 5 out of 5 by from Hassle Free Filing! I file with Turbo Tax every year. I like the ease of importing information directly from W-2's. It is so fast and easy and the step-by-step process is great.
Date published: 2022-02-28
Rated 4 out of 5 by from Best way to file Great, except I had problems with 1099misc for legal services. It kept giving me as a business owner. I'm NOT!
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is the only way to go! I've used TurboTax for the past 8 years now, never having to spend a single dime to file my taxes, yet always getting my maximum possible returns back every single year! Tax experts who charge sometimes $400+ don't even do as good of a job as TurboTax has for me! TurboTax is the one and the only way to go when filing your taxes. It only took a week and a half to process my return this year, by the way, even with child/dependent tax credits! 5 stars!!!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5755