TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Shuewee from
Awesome
Awesome time !!! It was fun See ya next year !!!!!!!
Date published: 2023-03-21
Rated 4 out of 5 by
null from
Its easy to navigate.
I had to call and talk to an agent . It went well.
Date published: 2023-03-21
Rated 5 out of 5 by
MarkAP23 from
Turbo Tax 2022 Review
Turbo Tax is awesome. It has been several years since I did my own taxes but this year I experienced a situation requiring me to do them. I spent less than 2 hours on line doing the taxes with TT help and it was smoother than processing with my previous tax preparer.
Date published: 2023-03-21
Rated 5 out of 5 by
Deeznutz in yamouth from
Easy to ise
I have been using turbo tax for a long time and has definitely gotten easier to use
Date published: 2023-03-21
Rated 5 out of 5 by
Manda876 from
Turbo Tax is amazing!
I really enjoyed my turbotax experience. The website is extremely well formatted, and easy to work with and their live tax assistance is beyond helpful. They even got me a higher return than other sites.
Date published: 2023-03-21
Rated 3 out of 5 by
Cheri46 from
Had some errors when I filled it out
I have been using it since 2005 and this is the first time it asked me to fill out a worksheet that I didn't need to fill out. Never had to fill it out in the past and there was no reason to start now. Talked to a tax friend of mine who knows my stuff and she told me to ignore it
Date published: 2023-03-21
Rated 5 out of 5 by
Mark 777 from
great experiance
The platform was user friendly to the point of helping take over my computer once I had to call aND THEY FIXED EVERYTHING WITHIN 5 MINUTES.
Date published: 2023-03-21
Rated 5 out of 5 by
null from
Good Value and Easy to use
The cost is reasonable and much less than a tax preparer with an office, etc. It's easy to use! You just follow the steps and put in the requested information, answering the questions and it is all calculated for you.
Date published: 2023-03-21
Rated 3 out of 5 by
RAZS from
Can't get email help re deleting State Forms
There is no way to remove the state forms. I moved to a state three years ago that has no state income taxes. Everytime I start TurboTax, I have to wait for it to update the state forms from my former residence. This is not something that warrants the urgency of a 800 call to the Intuit Help Desk. There is no email contact. During tax season, I don't need to take time away from someone who really needs help.
Date published: 2023-03-21
Rated 2 out of 5 by
Dilliando from
Very Expensive
Very Expensive, However quite easy to navigate and file.
All TurboTax® Offerings Reviews - Page 5753
Date published: 2023-03-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Shuewee from
Awesome
Awesome time !!! It was fun See ya next year !!!!!!!
Date published: 2023-03-21
Rated 4 out of 5 by
null from
Its easy to navigate.
I had to call and talk to an agent . It went well.
Date published: 2023-03-21
Rated 5 out of 5 by
MarkAP23 from
Turbo Tax 2022 Review
Turbo Tax is awesome. It has been several years since I did my own taxes but this year I experienced a situation requiring me to do them. I spent less than 2 hours on line doing the taxes with TT help and it was smoother than processing with my previous tax preparer.
Date published: 2023-03-21
Rated 5 out of 5 by
Deeznutz in yamouth from
Easy to ise
I have been using turbo tax for a long time and has definitely gotten easier to use
Date published: 2023-03-21
Rated 5 out of 5 by
Manda876 from
Turbo Tax is amazing!
I really enjoyed my turbotax experience. The website is extremely well formatted, and easy to work with and their live tax assistance is beyond helpful. They even got me a higher return than other sites.
Date published: 2023-03-21
Rated 3 out of 5 by
Cheri46 from
Had some errors when I filled it out
I have been using it since 2005 and this is the first time it asked me to fill out a worksheet that I didn't need to fill out. Never had to fill it out in the past and there was no reason to start now. Talked to a tax friend of mine who knows my stuff and she told me to ignore it
Date published: 2023-03-21
Rated 5 out of 5 by
Mark 777 from
great experiance
The platform was user friendly to the point of helping take over my computer once I had to call aND THEY FIXED EVERYTHING WITHIN 5 MINUTES.
Date published: 2023-03-21
Rated 5 out of 5 by
null from
Good Value and Easy to use
The cost is reasonable and much less than a tax preparer with an office, etc. It's easy to use! You just follow the steps and put in the requested information, answering the questions and it is all calculated for you.
Date published: 2023-03-21
Rated 3 out of 5 by
RAZS from
Can't get email help re deleting State Forms
There is no way to remove the state forms. I moved to a state three years ago that has no state income taxes. Everytime I start TurboTax, I have to wait for it to update the state forms from my former residence. This is not something that warrants the urgency of a 800 call to the Intuit Help Desk. There is no email contact. During tax season, I don't need to take time away from someone who really needs help.
Date published: 2023-03-21
Rated 2 out of 5 by
Dilliando from
Very Expensive
Very Expensive, However quite easy to navigate and file.
All TurboTax® Offerings Reviews - Page 5753
Date published: 2023-03-21