TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from shara was grate the gall on live chat was very helpfull100% i will use turbotax every time
Date published: 2021-03-18
Rated 5 out of 5 by from Very Pleased First Time User! I have always filed joint paper returns through the mail until this year. Turbo Tax made it very easy for me and I understood exactly what the program was doing because I had done it so many years manually. You don"t need the filing experience I have to use the program just follow the prompts.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is great way to file online taxes free! Needed help with AGI info, expert sent answer in timely manner
Date published: 2021-03-18
Rated 5 out of 5 by from Really helpful and easy to use Couldn't have made it any easier to file your taxes on your own thanks!!
Date published: 2021-03-18
Rated 5 out of 5 by from Good dependable and easy to use. Excellent. Took a little longer to upload from CD than previous versions. I found the summary sheets and etc. when printing copy. I had written all this information down in notepad but now I can review as part of my records. Excellent! Thanks.
Date published: 2021-03-18
Rated 5 out of 5 by from turbotax is great A CPA was able to review my taxes before they were filed so easy.
Date published: 2021-03-18
Rated 1 out of 5 by from turbo tax messed up my return last year Turbo tax didn't ask questions about health care. I had to amend the return and didn't get my refund until October, after filing in February.
Date published: 2021-03-18
Rated 5 out of 5 by from easy this was my first year doing my taxes and i can say with confidence that this was very easy and simple.
Date published: 2021-03-18
Rated 3 out of 5 by from Turbo Tax is just getting better and better. Loved the fact that it seemed quicker and easier. Didn't like that it went from costing me nothing last year to costing me $155.00 this year and too many consent forms for giving my info away to others just to perform the services that Turbo Tax claims to do itself. But other than that, it was wonderful. Thanks Turbo Tax
Date published: 2021-03-18
Rated 3 out of 5 by from Problems with Importing Fidelity Tax Form Data I could NOT import my Fidelity Investment Tax Forms using TurboTax. After entering my correct User ID and Password for my Fidelity Account, I received a message that me User ID and/or Password was incorrect. Yet, I was able to logon to my Fidelity account using them, and I contacted Fidelity to ensure all was OK with my user profile. They said all was well with Fidelity, and therefore it must be a TurboTax failure. I contact a TurboTax tech rep, who attempted to resolve my problem and he could not do so. Therefore, I manually entered my Fidelity tax info into my TurboTax file. A time consuming effort, which DEVALUES the use of TurboTax quite a bit.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5750
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from shara was grate the gall on live chat was very helpfull100% i will use turbotax every time
Date published: 2021-03-18
Rated 5 out of 5 by from Very Pleased First Time User! I have always filed joint paper returns through the mail until this year. Turbo Tax made it very easy for me and I understood exactly what the program was doing because I had done it so many years manually. You don"t need the filing experience I have to use the program just follow the prompts.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is great way to file online taxes free! Needed help with AGI info, expert sent answer in timely manner
Date published: 2021-03-18
Rated 5 out of 5 by from Really helpful and easy to use Couldn't have made it any easier to file your taxes on your own thanks!!
Date published: 2021-03-18
Rated 5 out of 5 by from Good dependable and easy to use. Excellent. Took a little longer to upload from CD than previous versions. I found the summary sheets and etc. when printing copy. I had written all this information down in notepad but now I can review as part of my records. Excellent! Thanks.
Date published: 2021-03-18
Rated 5 out of 5 by from turbotax is great A CPA was able to review my taxes before they were filed so easy.
Date published: 2021-03-18
Rated 1 out of 5 by from turbo tax messed up my return last year Turbo tax didn't ask questions about health care. I had to amend the return and didn't get my refund until October, after filing in February.
Date published: 2021-03-18
Rated 5 out of 5 by from easy this was my first year doing my taxes and i can say with confidence that this was very easy and simple.
Date published: 2021-03-18
Rated 3 out of 5 by from Turbo Tax is just getting better and better. Loved the fact that it seemed quicker and easier. Didn't like that it went from costing me nothing last year to costing me $155.00 this year and too many consent forms for giving my info away to others just to perform the services that Turbo Tax claims to do itself. But other than that, it was wonderful. Thanks Turbo Tax
Date published: 2021-03-18
Rated 3 out of 5 by from Problems with Importing Fidelity Tax Form Data I could NOT import my Fidelity Investment Tax Forms using TurboTax. After entering my correct User ID and Password for my Fidelity Account, I received a message that me User ID and/or Password was incorrect. Yet, I was able to logon to my Fidelity account using them, and I contacted Fidelity to ensure all was OK with my user profile. They said all was well with Fidelity, and therefore it must be a TurboTax failure. I contact a TurboTax tech rep, who attempted to resolve my problem and he could not do so. Therefore, I manually entered my Fidelity tax info into my TurboTax file. A time consuming effort, which DEVALUES the use of TurboTax quite a bit.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5750