TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Not good Could not get my discount code filing thru a t tax partner.
Date published: 2022-04-13
Rated 5 out of 5 by from Full service worked for me! As a whole my Turbo tax full service, turned out better than I thought it would. Previous tax preparer (other companies) sometimes took days to respond to email. Messages I sent after later working hours, would get responses back early the next morning from our turbotax preparer. We had a few hiccups, on my side, and they were patient with me. Overall the best outcome I could have expected and more.
Date published: 2022-04-13
Rated 5 out of 5 by from Excellent Work It was so easy to use for someone who was filing electronically the first time
Date published: 2022-04-13
Rated 2 out of 5 by from LACKING Very poor on recording K-1's. No guidance on K-1's at all, and very little support information. Also, filing one state was supposed to be free. It was not. You either out and out lied about filing the first state for free or you were very misleading. As soon as I get my credit card bill, I will dispute your $25 charge and demand it be charged back to you. I'm very unhappy with your product.
Date published: 2022-04-13
Rated 5 out of 5 by from great product simple and easy to use. very straightforward. lots of guidance
Date published: 2022-04-13
Rated 5 out of 5 by from Quick and Easy Terry was great. She worked quickly and answered all my questions. I would use this service again next year as it was quick and easy.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is awesome Always safe and easy way to file my taxes. And they are always there if I need help
Date published: 2022-04-13
Rated 5 out of 5 by from Easy Tax Filing Affordable and very easy to use, only took two hours to complete.
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome Turbo Easy to enter, convenience one time entry. very affordable.
Date published: 2022-04-13
Rated 5 out of 5 by from Very helpful Julie was very helpful with my questions. This is the first time I chatted.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 5747
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not good Could not get my discount code filing thru a t tax partner.
Date published: 2022-04-13
Rated 5 out of 5 by from Full service worked for me! As a whole my Turbo tax full service, turned out better than I thought it would. Previous tax preparer (other companies) sometimes took days to respond to email. Messages I sent after later working hours, would get responses back early the next morning from our turbotax preparer. We had a few hiccups, on my side, and they were patient with me. Overall the best outcome I could have expected and more.
Date published: 2022-04-13
Rated 5 out of 5 by from Excellent Work It was so easy to use for someone who was filing electronically the first time
Date published: 2022-04-13
Rated 2 out of 5 by from LACKING Very poor on recording K-1's. No guidance on K-1's at all, and very little support information. Also, filing one state was supposed to be free. It was not. You either out and out lied about filing the first state for free or you were very misleading. As soon as I get my credit card bill, I will dispute your $25 charge and demand it be charged back to you. I'm very unhappy with your product.
Date published: 2022-04-13
Rated 5 out of 5 by from great product simple and easy to use. very straightforward. lots of guidance
Date published: 2022-04-13
Rated 5 out of 5 by from Quick and Easy Terry was great. She worked quickly and answered all my questions. I would use this service again next year as it was quick and easy.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is awesome Always safe and easy way to file my taxes. And they are always there if I need help
Date published: 2022-04-13
Rated 5 out of 5 by from Easy Tax Filing Affordable and very easy to use, only took two hours to complete.
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome Turbo Easy to enter, convenience one time entry. very affordable.
Date published: 2022-04-13
Rated 5 out of 5 by from Very helpful Julie was very helpful with my questions. This is the first time I chatted.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 5747