TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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#1 best-selling tax software.

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Rated 5 out of 5 by from Read, Review, Plug n' Chug, Done It's not 100% free to file, HOWEVER, the pricing is explained depending on what services you select. You CAN choose to pay with the return itself at the end OR pay it with a card. Totally up to personal preference. But that aside, SUPER user-friendly. You don't have to type everything in manually; it saves from year to year what you inputted. If anything changes, simply tell it something has changed and update them. The service does offer explanations as far as tax breaks, etc. are concerned depending on the change. As for W-2s, etc, simply upload the PDF file and BOOM, all that nitty-gritty typing is done for you. I've not used the tax expert consultation yet, so no opinion on that, but I imagine if it's reflective of the do it yourself service, it's also user-friendly and probably even offers to input your information for you. All-in-all, definitely a solid service to use when you're busy with life and whatnot and just need to get this done in about 20 - 30 minutes.
Date published: 2022-02-28
Rated 5 out of 5 by from So thankful for Turbo Tax! I went premier, and love the fact that they ask you all the questions to make sure you are filing correctly and get your maximum refund. Worth every penny, as long as you have kept good records throughout the year.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX EASY!! Very easy and quick online. Was done in no time ,wasn't difficult at all
Date published: 2022-02-28
Rated 4 out of 5 by from Works good Not always clear but the question and answer section gives you enough to figure it out.
Date published: 2022-02-28
Rated 5 out of 5 by from Simple, time saving and convenient Was able to do it all by myself. I learned a lot about credits and deductions.
Date published: 2022-02-28
Rated 3 out of 5 by from Impressive I always had trouble feeling out tax forms in the past, I would have someone just file my tax return for me but with this being my first year doing it alone, i felt secure knowing that i was helped every step of the way. Hope to re-use for the next few years.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax has been our go to for years! I use Turbo Tax every year -- it takes the stress out of doing my taxes
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is awesome excellent job done is turbotax. It has made everyone's life so easy.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax assistance is very helpful. The return calls I received from the TuboTax experts were all very polite and helpful. John was amazing on Saturday. He was extremely patient, knowledgeable and professional. This is the first time I used Turbo Tax so I was very nervous that I would make a mistake. He spent time with me explaining everything and never got upset with me for taking so long. Shanequal was helpful and was able to help me through a snag. I wanted to continue on my own but I did hit another snag. Bhara provided additional information and we were able to complete my Federal and State taxes today. She also guided me to having my refund checks sent directly to my checking account. I appreciate all the assistance I received from your wonderful staff. Thank you so much! Sign me Happy in Maryland 70
Date published: 2022-02-28
Rated 1 out of 5 by from tax fililg should be done by the goverment return fee filing should be done in the united states
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5743
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Read, Review, Plug n' Chug, Done It's not 100% free to file, HOWEVER, the pricing is explained depending on what services you select. You CAN choose to pay with the return itself at the end OR pay it with a card. Totally up to personal preference. But that aside, SUPER user-friendly. You don't have to type everything in manually; it saves from year to year what you inputted. If anything changes, simply tell it something has changed and update them. The service does offer explanations as far as tax breaks, etc. are concerned depending on the change. As for W-2s, etc, simply upload the PDF file and BOOM, all that nitty-gritty typing is done for you. I've not used the tax expert consultation yet, so no opinion on that, but I imagine if it's reflective of the do it yourself service, it's also user-friendly and probably even offers to input your information for you. All-in-all, definitely a solid service to use when you're busy with life and whatnot and just need to get this done in about 20 - 30 minutes.
Date published: 2022-02-28
Rated 5 out of 5 by from So thankful for Turbo Tax! I went premier, and love the fact that they ask you all the questions to make sure you are filing correctly and get your maximum refund. Worth every penny, as long as you have kept good records throughout the year.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX EASY!! Very easy and quick online. Was done in no time ,wasn't difficult at all
Date published: 2022-02-28
Rated 4 out of 5 by from Works good Not always clear but the question and answer section gives you enough to figure it out.
Date published: 2022-02-28
Rated 5 out of 5 by from Simple, time saving and convenient Was able to do it all by myself. I learned a lot about credits and deductions.
Date published: 2022-02-28
Rated 3 out of 5 by from Impressive I always had trouble feeling out tax forms in the past, I would have someone just file my tax return for me but with this being my first year doing it alone, i felt secure knowing that i was helped every step of the way. Hope to re-use for the next few years.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax has been our go to for years! I use Turbo Tax every year -- it takes the stress out of doing my taxes
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is awesome excellent job done is turbotax. It has made everyone's life so easy.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax assistance is very helpful. The return calls I received from the TuboTax experts were all very polite and helpful. John was amazing on Saturday. He was extremely patient, knowledgeable and professional. This is the first time I used Turbo Tax so I was very nervous that I would make a mistake. He spent time with me explaining everything and never got upset with me for taking so long. Shanequal was helpful and was able to help me through a snag. I wanted to continue on my own but I did hit another snag. Bhara provided additional information and we were able to complete my Federal and State taxes today. She also guided me to having my refund checks sent directly to my checking account. I appreciate all the assistance I received from your wonderful staff. Thank you so much! Sign me Happy in Maryland 70
Date published: 2022-02-28
Rated 1 out of 5 by from tax fililg should be done by the goverment return fee filing should be done in the united states
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5743