TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great Helper Tool I like how Turbo Tax breaks things down. Great Helper tool!
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is the Best I'm convinced, Turbo Tax is the easiest and best way to file taxes.
Date published: 2021-04-13
Rated 3 out of 5 by from thoroughly mediocre I've been using Turbotax for years - the small random hangups (wouldn't save unless I chose a different directory, wouldn't print except to PDF) don't fill me with a lot of confidence. But my taxes are done.
Date published: 2021-04-13
Rated 1 out of 5 by from You will be cursing When you're used to turbo tax online for e-filing personal taxes this is like taking a time travel machine back to Windows 1994. It's not intuitive, the search function wouldn't work for basic key words, you will be cursing the entire time. And the fact that I had to purchase a cheap PC to even download this software is ridiculous, because you don't make it for Mac. How is it possible that the desktop version could be this far behind? Not integrating with QB Online? I'm an old millennial and it's still obvious to me. Good luck competing for Gen Z small business owners - they are going to see how terrible this product is and come up with something better that everyone will use *(including me!).
Date published: 2021-04-13
Rated 5 out of 5 by from Great first time user It was my first time filing and I have heard great things about Turbo so I decided to use it. It went great and was very easy to file. Thanks
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo tax is awesome very easy to use. I had great results and it is so very easy to utilize.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax worked well was a little harder than last years felt that it should have been a little easier
Date published: 2021-04-13
Rated 5 out of 5 by from Good for new tax filers with friendly officials Good...Helped a lot..Will use in future as well. Super easy to use even if you are new to this.
Date published: 2021-04-13
Rated 2 out of 5 by from Very Disappointed! Had to file a 1099-MISC without a schedule C and instructions were very poor. It took me several hours to figure out.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo is easy, but you pay for ease Great software, Tax expert via chat could not help with 1099r codes. HSA automatically costs more to file federal.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 5732
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Helper Tool I like how Turbo Tax breaks things down. Great Helper tool!
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is the Best I'm convinced, Turbo Tax is the easiest and best way to file taxes.
Date published: 2021-04-13
Rated 3 out of 5 by from thoroughly mediocre I've been using Turbotax for years - the small random hangups (wouldn't save unless I chose a different directory, wouldn't print except to PDF) don't fill me with a lot of confidence. But my taxes are done.
Date published: 2021-04-13
Rated 1 out of 5 by from You will be cursing When you're used to turbo tax online for e-filing personal taxes this is like taking a time travel machine back to Windows 1994. It's not intuitive, the search function wouldn't work for basic key words, you will be cursing the entire time. And the fact that I had to purchase a cheap PC to even download this software is ridiculous, because you don't make it for Mac. How is it possible that the desktop version could be this far behind? Not integrating with QB Online? I'm an old millennial and it's still obvious to me. Good luck competing for Gen Z small business owners - they are going to see how terrible this product is and come up with something better that everyone will use *(including me!).
Date published: 2021-04-13
Rated 5 out of 5 by from Great first time user It was my first time filing and I have heard great things about Turbo so I decided to use it. It went great and was very easy to file. Thanks
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo tax is awesome very easy to use. I had great results and it is so very easy to utilize.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax worked well was a little harder than last years felt that it should have been a little easier
Date published: 2021-04-13
Rated 5 out of 5 by from Good for new tax filers with friendly officials Good...Helped a lot..Will use in future as well. Super easy to use even if you are new to this.
Date published: 2021-04-13
Rated 2 out of 5 by from Very Disappointed! Had to file a 1099-MISC without a schedule C and instructions were very poor. It took me several hours to figure out.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo is easy, but you pay for ease Great software, Tax expert via chat could not help with 1099r codes. HSA automatically costs more to file federal.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 5732