TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
kstachowiak from
Turbotax was buggy
I was stuck in a loop, after trying to transmit my return, it would say it needed one more check, then transmit, and another one more check. After two support calls, the first one 40 minutes and the second one 60 minutes, the rep discovered that something had to be entered on the Wisconsin form itself, not the way entries are typically made. The second customer service rep was excellent though
Date published: 2023-03-21
Rated 5 out of 5 by
snhoj206 from
repeat user
I have been using Turbo tax for many years and keep comming back every year, I think that speaks for itself
Date published: 2023-03-21
Rated 5 out of 5 by
Tax preparer giant from
Turbo Tax is the best
Every year turbo tax upgrades its program with changers that make its easier and easier.
Date published: 2023-03-21
Rated 3 out of 5 by
Alemap55 from
Discount
Turbo Tax is a great tool. I wish the charge for using it Had a senior citizens discount or charge based upon whether you were receiving a refund or paying.. And I had to file 2 states and they charged for both. Discount for repeat users. Something Would be nice.
Date published: 2023-03-21
Rated 4 out of 5 by
Jimandteeny from
First Use
Glad we'd prepared with all documents. Did upgrade and CPA was helpful and patient.
Date published: 2023-03-21
Rated 5 out of 5 by
Mekaaka from
Super Easy
Super easy to do yourself just read and follow directions.
Date published: 2023-03-21
Rated 4 out of 5 by
Anna_G from
TurboTax is good!
Everything was all right. I liked using turbotax again
Date published: 2023-03-21
Rated 5 out of 5 by
Shuewee from
Awesome
Awesome time !!! It was fun See ya next year !!!!!!!
Date published: 2023-03-21
Rated 4 out of 5 by
null from
Its easy to navigate.
I had to call and talk to an agent . It went well.
Date published: 2023-03-21
Rated 5 out of 5 by
MarkAP23 from
Turbo Tax 2022 Review
Turbo Tax is awesome. It has been several years since I did my own taxes but this year I experienced a situation requiring me to do them. I spent less than 2 hours on line doing the taxes with TT help and it was smoother than processing with my previous tax preparer.
All TurboTax® Offerings Reviews - Page 5727
Date published: 2023-03-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
kstachowiak from
Turbotax was buggy
I was stuck in a loop, after trying to transmit my return, it would say it needed one more check, then transmit, and another one more check. After two support calls, the first one 40 minutes and the second one 60 minutes, the rep discovered that something had to be entered on the Wisconsin form itself, not the way entries are typically made. The second customer service rep was excellent though
Date published: 2023-03-21
Rated 5 out of 5 by
snhoj206 from
repeat user
I have been using Turbo tax for many years and keep comming back every year, I think that speaks for itself
Date published: 2023-03-21
Rated 5 out of 5 by
Tax preparer giant from
Turbo Tax is the best
Every year turbo tax upgrades its program with changers that make its easier and easier.
Date published: 2023-03-21
Rated 3 out of 5 by
Alemap55 from
Discount
Turbo Tax is a great tool. I wish the charge for using it Had a senior citizens discount or charge based upon whether you were receiving a refund or paying.. And I had to file 2 states and they charged for both. Discount for repeat users. Something Would be nice.
Date published: 2023-03-21
Rated 4 out of 5 by
Jimandteeny from
First Use
Glad we'd prepared with all documents. Did upgrade and CPA was helpful and patient.
Date published: 2023-03-21
Rated 5 out of 5 by
Mekaaka from
Super Easy
Super easy to do yourself just read and follow directions.
Date published: 2023-03-21
Rated 4 out of 5 by
Anna_G from
TurboTax is good!
Everything was all right. I liked using turbotax again
Date published: 2023-03-21
Rated 5 out of 5 by
Shuewee from
Awesome
Awesome time !!! It was fun See ya next year !!!!!!!
Date published: 2023-03-21
Rated 4 out of 5 by
null from
Its easy to navigate.
I had to call and talk to an agent . It went well.
Date published: 2023-03-21
Rated 5 out of 5 by
MarkAP23 from
Turbo Tax 2022 Review
Turbo Tax is awesome. It has been several years since I did my own taxes but this year I experienced a situation requiring me to do them. I spent less than 2 hours on line doing the taxes with TT help and it was smoother than processing with my previous tax preparer.
All TurboTax® Offerings Reviews - Page 5727
Date published: 2023-03-21