TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Easy come Easy Go Hand-holding throughout the process. Quite easy for such a burdensome requirement.
Date published: 2023-03-26
Rated 1 out of 5 by from Terrible experience, so many bugs! Spouse and I have accounts in the same bank, and the interface cannot distinguish the two and kept merge our details. Kept signing me out and taking me through the same steps over and over again. TurboTax also does not honor discount codes from affiliates.
Date published: 2023-03-26
Rated 3 out of 5 by from Not sure I can trust it any longer. Tax computation returned a number vastly different from the IRS Tax Tables with no explanation, schedule or worksheet to explain the difference. I am now afraid that I will get a Notice from IRS saying that my computation was wrong and billing me with penalties and interest.
Date published: 2023-03-26
Rated 5 out of 5 by from The staff was awesome The staff was prompt and answered all of our questions and were very friendly. Doing my taxes was a breeze.
Date published: 2023-03-26
Rated 3 out of 5 by from Pretty easy deal It was ok lil confusing but it all turned out ok I guess
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is amazing Very easy to read and understand what needs to be done.
Date published: 2023-03-26
Rated 5 out of 5 by from Simple, User-Friendly! Being a first time filer, TurboTax was fairly simple to use. I was able to complete both federal and state tax return with no issues. Thank you, TurboTax!
Date published: 2023-03-26
Rated 5 out of 5 by from Problems solved! My problem resulted from the screwy IRS taxforms. The live tax consultant was patient and helped me figure out what was confusing me. Excellent!
Date published: 2023-03-26
Rated 5 out of 5 by from superb software Have used it for 2 decades. Never a problem. Should allow native encryption to send over email so a receipient
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax online Super convenient to do online. We like the extra information and when we called for help, the helpers were helpful.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5721
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy come Easy Go Hand-holding throughout the process. Quite easy for such a burdensome requirement.
Date published: 2023-03-26
Rated 1 out of 5 by from Terrible experience, so many bugs! Spouse and I have accounts in the same bank, and the interface cannot distinguish the two and kept merge our details. Kept signing me out and taking me through the same steps over and over again. TurboTax also does not honor discount codes from affiliates.
Date published: 2023-03-26
Rated 3 out of 5 by from Not sure I can trust it any longer. Tax computation returned a number vastly different from the IRS Tax Tables with no explanation, schedule or worksheet to explain the difference. I am now afraid that I will get a Notice from IRS saying that my computation was wrong and billing me with penalties and interest.
Date published: 2023-03-26
Rated 5 out of 5 by from The staff was awesome The staff was prompt and answered all of our questions and were very friendly. Doing my taxes was a breeze.
Date published: 2023-03-26
Rated 3 out of 5 by from Pretty easy deal It was ok lil confusing but it all turned out ok I guess
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is amazing Very easy to read and understand what needs to be done.
Date published: 2023-03-26
Rated 5 out of 5 by from Simple, User-Friendly! Being a first time filer, TurboTax was fairly simple to use. I was able to complete both federal and state tax return with no issues. Thank you, TurboTax!
Date published: 2023-03-26
Rated 5 out of 5 by from Problems solved! My problem resulted from the screwy IRS taxforms. The live tax consultant was patient and helped me figure out what was confusing me. Excellent!
Date published: 2023-03-26
Rated 5 out of 5 by from superb software Have used it for 2 decades. Never a problem. Should allow native encryption to send over email so a receipient
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax online Super convenient to do online. We like the extra information and when we called for help, the helpers were helpful.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5721