TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
EMMFU from
Turbo Tax is expensive.
It is getting too expensive next year we will use an account.
Date published: 2022-02-28
Rated 5 out of 5 by
JB Clement from
Pretty Great
Easy to navigate and I requested a live person. Was told I would receive a call within 5 minutes and I actually DID RECEIVE that call. I was impressed with that.
Date published: 2022-02-28
Rated 3 out of 5 by
Fluffybutt314 from
Do it yourself worthy
I’m always on the go and don’t have the access to hire someone to do my taxes. The opportunity to do it myself makes is such a relief. Thank you!
Date published: 2022-02-28
Rated 1 out of 5 by
L D 123 from
Add ons and fees for everything
Advertise a free return, then can't claim all deductions. To receive a $200 credit for retirement savings, I had to pay $170 for their upgraded tier. All else was standard deduction. If you want to deduct your fees from return, it's another $44. Be careful as you go through because they constantly try to get you to subscribe to their partners and sell your info. Why cant it just be as advertised, filing taxes?
Date published: 2022-02-28
Rated 5 out of 5 by
UncannyValleyGirl from
User-friendly, Great Live Help, and FAST
I've been using TurboTax for years now, and even now that my taxes are more complicated, it's still very easy. When I hit roadblocks on my return, I just went to live chat and was able to be connected with someone right away (within 10 minutes) and each time, they were able to solve my problem (on a Sunday after business hours). I'm really impressed with how easy the interface is and how quickly I can get my taxes done without taking a ton of documents to an actual tax accountant. I will definitely continue to use them in the future!
Date published: 2022-02-28
Rated 5 out of 5 by
DB616 from
Turbo tax is awesome
I have been using turbo tax for the past 6 years no complaints at all.
Date published: 2022-02-28
Rated 1 out of 5 by
BuenoSamaritan from
TurboTax wants to be the hammer
Like the proverbial nail, we are being smashed with $39 dollar hidden fees. Make sure you click "other filing options" to file for FREE. I cannot stress this enough. Turbotax Deluxe appears to be the base version but it is not, you will not be able to remove the "upgrade" once you select it, and will have to start your file from the beginning if you want avoid the charge.
Date published: 2022-02-28
Rated 5 out of 5 by
Gayla63 from
informative. helpful
it is helpful. explains questions. you don't have to be a cpa to understand the questions
Date published: 2022-02-28
Rated 5 out of 5 by
YasLov from
TruboTax is Great!!
It's DIY taxes. Not to worry about taking time from accountants and waiting for long in the queue. It's pretty interactive.
Date published: 2022-02-28
Rated 5 out of 5 by
Indepldy from
Turbo Tax works for me!
I have used Turbo Tax before. However a friend suggested I try a different site. It was a Mess! I spent hours trying to do my taxes. I finally just deleted everyting and returned to my trusty Turbo Tax! Thanks Turbo Tax!!!
All TurboTax® Offerings Reviews - Page 5721
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
EMMFU from
Turbo Tax is expensive.
It is getting too expensive next year we will use an account.
Date published: 2022-02-28
Rated 5 out of 5 by
JB Clement from
Pretty Great
Easy to navigate and I requested a live person. Was told I would receive a call within 5 minutes and I actually DID RECEIVE that call. I was impressed with that.
Date published: 2022-02-28
Rated 3 out of 5 by
Fluffybutt314 from
Do it yourself worthy
I’m always on the go and don’t have the access to hire someone to do my taxes. The opportunity to do it myself makes is such a relief. Thank you!
Date published: 2022-02-28
Rated 1 out of 5 by
L D 123 from
Add ons and fees for everything
Advertise a free return, then can't claim all deductions. To receive a $200 credit for retirement savings, I had to pay $170 for their upgraded tier. All else was standard deduction. If you want to deduct your fees from return, it's another $44. Be careful as you go through because they constantly try to get you to subscribe to their partners and sell your info. Why cant it just be as advertised, filing taxes?
Date published: 2022-02-28
Rated 5 out of 5 by
UncannyValleyGirl from
User-friendly, Great Live Help, and FAST
I've been using TurboTax for years now, and even now that my taxes are more complicated, it's still very easy. When I hit roadblocks on my return, I just went to live chat and was able to be connected with someone right away (within 10 minutes) and each time, they were able to solve my problem (on a Sunday after business hours). I'm really impressed with how easy the interface is and how quickly I can get my taxes done without taking a ton of documents to an actual tax accountant. I will definitely continue to use them in the future!
Date published: 2022-02-28
Rated 5 out of 5 by
DB616 from
Turbo tax is awesome
I have been using turbo tax for the past 6 years no complaints at all.
Date published: 2022-02-28
Rated 1 out of 5 by
BuenoSamaritan from
TurboTax wants to be the hammer
Like the proverbial nail, we are being smashed with $39 dollar hidden fees. Make sure you click "other filing options" to file for FREE. I cannot stress this enough. Turbotax Deluxe appears to be the base version but it is not, you will not be able to remove the "upgrade" once you select it, and will have to start your file from the beginning if you want avoid the charge.
Date published: 2022-02-28
Rated 5 out of 5 by
Gayla63 from
informative. helpful
it is helpful. explains questions. you don't have to be a cpa to understand the questions
Date published: 2022-02-28
Rated 5 out of 5 by
YasLov from
TruboTax is Great!!
It's DIY taxes. Not to worry about taking time from accountants and waiting for long in the queue. It's pretty interactive.
Date published: 2022-02-28
Rated 5 out of 5 by
Indepldy from
Turbo Tax works for me!
I have used Turbo Tax before. However a friend suggested I try a different site. It was a Mess! I spent hours trying to do my taxes. I finally just deleted everyting and returned to my trusty Turbo Tax! Thanks Turbo Tax!!!
All TurboTax® Offerings Reviews - Page 5721
Date published: 2022-02-28