TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 4 out of 5 by stephenjxn from Easy come Easy Go Hand-holding throughout the process. Quite easy for such a burdensome requirement.
Date published: 2023-03-26
Rated 1 out of 5 by Kaush0007 from Terrible experience, so many bugs! Spouse and I have accounts in the same bank, and the interface cannot distinguish the two and kept merge our details. Kept signing me out and taking me through the same steps over and over again. TurboTax also does not honor discount codes from affiliates.
Date published: 2023-03-26
Rated 3 out of 5 by hdwhit75 from Not sure I can trust it any longer. Tax computation returned a number vastly different from the IRS Tax Tables with no explanation, schedule or worksheet to explain the difference. I am now afraid that I will get a Notice from IRS saying that my computation was wrong and billing me with penalties and interest.
Date published: 2023-03-26
Rated 5 out of 5 by TiredinOregon from The staff was awesome The staff was prompt and answered all of our questions and were very friendly. Doing my taxes was a breeze.
Date published: 2023-03-26
Rated 3 out of 5 by Tc is what my nick name from Pretty easy deal It was ok lil confusing but it all turned out ok I guess
Date published: 2023-03-26
Rated 5 out of 5 by timahr from Turbo Tax is amazing Very easy to read and understand what needs to be done.
Date published: 2023-03-26
Rated 5 out of 5 by Reebocop from Simple, User-Friendly! Being a first time filer, TurboTax was fairly simple to use. I was able to complete both federal and state tax return with no issues. Thank you, TurboTax!
Date published: 2023-03-26
Rated 5 out of 5 by Tweel13 from Problems solved! My problem resulted from the screwy IRS taxforms. The live tax consultant was patient and helped me figure out what was confusing me. Excellent!
Date published: 2023-03-26
Rated 5 out of 5 by liquidsodium from superb software Have used it for 2 decades. Never a problem. Should allow native encryption to send over email so a receipient
Date published: 2023-03-26
Rated 5 out of 5 by V and M from Turbo Tax online Super convenient to do online. We like the extra information and when we called for help, the helpers were helpful.
All TurboTax® Offerings Reviews - Page 5721
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by stephenjxn from Easy come Easy Go Hand-holding throughout the process. Quite easy for such a burdensome requirement.
Date published: 2023-03-26
Rated 1 out of 5 by Kaush0007 from Terrible experience, so many bugs! Spouse and I have accounts in the same bank, and the interface cannot distinguish the two and kept merge our details. Kept signing me out and taking me through the same steps over and over again. TurboTax also does not honor discount codes from affiliates.
Date published: 2023-03-26
Rated 3 out of 5 by hdwhit75 from Not sure I can trust it any longer. Tax computation returned a number vastly different from the IRS Tax Tables with no explanation, schedule or worksheet to explain the difference. I am now afraid that I will get a Notice from IRS saying that my computation was wrong and billing me with penalties and interest.
Date published: 2023-03-26
Rated 5 out of 5 by TiredinOregon from The staff was awesome The staff was prompt and answered all of our questions and were very friendly. Doing my taxes was a breeze.
Date published: 2023-03-26
Rated 3 out of 5 by Tc is what my nick name from Pretty easy deal It was ok lil confusing but it all turned out ok I guess
Date published: 2023-03-26
Rated 5 out of 5 by timahr from Turbo Tax is amazing Very easy to read and understand what needs to be done.
Date published: 2023-03-26
Rated 5 out of 5 by Reebocop from Simple, User-Friendly! Being a first time filer, TurboTax was fairly simple to use. I was able to complete both federal and state tax return with no issues. Thank you, TurboTax!
Date published: 2023-03-26
Rated 5 out of 5 by Tweel13 from Problems solved! My problem resulted from the screwy IRS taxforms. The live tax consultant was patient and helped me figure out what was confusing me. Excellent!
Date published: 2023-03-26
Rated 5 out of 5 by liquidsodium from superb software Have used it for 2 decades. Never a problem. Should allow native encryption to send over email so a receipient
Date published: 2023-03-26
Rated 5 out of 5 by V and M from Turbo Tax online Super convenient to do online. We like the extra information and when we called for help, the helpers were helpful.
All TurboTax® Offerings Reviews - Page 5721
Date published: 2023-03-26