TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax is expensive. It is getting too expensive next year we will use an account.
Date published: 2022-02-28
Rated 5 out of 5 by from Pretty Great Easy to navigate and I requested a live person. Was told I would receive a call within 5 minutes and I actually DID RECEIVE that call. I was impressed with that.
Date published: 2022-02-28
Rated 3 out of 5 by from Do it yourself worthy I’m always on the go and don’t have the access to hire someone to do my taxes. The opportunity to do it myself makes is such a relief. Thank you!
Date published: 2022-02-28
Rated 1 out of 5 by from Add ons and fees for everything Advertise a free return, then can't claim all deductions. To receive a $200 credit for retirement savings, I had to pay $170 for their upgraded tier. All else was standard deduction. If you want to deduct your fees from return, it's another $44. Be careful as you go through because they constantly try to get you to subscribe to their partners and sell your info. Why cant it just be as advertised, filing taxes?
Date published: 2022-02-28
Rated 5 out of 5 by from User-friendly, Great Live Help, and FAST I've been using TurboTax for years now, and even now that my taxes are more complicated, it's still very easy. When I hit roadblocks on my return, I just went to live chat and was able to be connected with someone right away (within 10 minutes) and each time, they were able to solve my problem (on a Sunday after business hours). I'm really impressed with how easy the interface is and how quickly I can get my taxes done without taking a ton of documents to an actual tax accountant. I will definitely continue to use them in the future!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome I have been using turbo tax for the past 6 years no complaints at all.
Date published: 2022-02-28
Rated 1 out of 5 by from TurboTax wants to be the hammer Like the proverbial nail, we are being smashed with $39 dollar hidden fees. Make sure you click "other filing options" to file for FREE. I cannot stress this enough. Turbotax Deluxe appears to be the base version but it is not, you will not be able to remove the "upgrade" once you select it, and will have to start your file from the beginning if you want avoid the charge.
Date published: 2022-02-28
Rated 5 out of 5 by from informative. helpful it is helpful. explains questions. you don't have to be a cpa to understand the questions
Date published: 2022-02-28
Rated 5 out of 5 by from TruboTax is Great!! It's DIY taxes. Not to worry about taking time from accountants and waiting for long in the queue. It's pretty interactive.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax works for me! I have used Turbo Tax before. However a friend suggested I try a different site. It was a Mess! I spent hours trying to do my taxes. I finally just deleted everyting and returned to my trusty Turbo Tax! Thanks Turbo Tax!!!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5721
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is expensive. It is getting too expensive next year we will use an account.
Date published: 2022-02-28
Rated 5 out of 5 by from Pretty Great Easy to navigate and I requested a live person. Was told I would receive a call within 5 minutes and I actually DID RECEIVE that call. I was impressed with that.
Date published: 2022-02-28
Rated 3 out of 5 by from Do it yourself worthy I’m always on the go and don’t have the access to hire someone to do my taxes. The opportunity to do it myself makes is such a relief. Thank you!
Date published: 2022-02-28
Rated 1 out of 5 by from Add ons and fees for everything Advertise a free return, then can't claim all deductions. To receive a $200 credit for retirement savings, I had to pay $170 for their upgraded tier. All else was standard deduction. If you want to deduct your fees from return, it's another $44. Be careful as you go through because they constantly try to get you to subscribe to their partners and sell your info. Why cant it just be as advertised, filing taxes?
Date published: 2022-02-28
Rated 5 out of 5 by from User-friendly, Great Live Help, and FAST I've been using TurboTax for years now, and even now that my taxes are more complicated, it's still very easy. When I hit roadblocks on my return, I just went to live chat and was able to be connected with someone right away (within 10 minutes) and each time, they were able to solve my problem (on a Sunday after business hours). I'm really impressed with how easy the interface is and how quickly I can get my taxes done without taking a ton of documents to an actual tax accountant. I will definitely continue to use them in the future!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome I have been using turbo tax for the past 6 years no complaints at all.
Date published: 2022-02-28
Rated 1 out of 5 by from TurboTax wants to be the hammer Like the proverbial nail, we are being smashed with $39 dollar hidden fees. Make sure you click "other filing options" to file for FREE. I cannot stress this enough. Turbotax Deluxe appears to be the base version but it is not, you will not be able to remove the "upgrade" once you select it, and will have to start your file from the beginning if you want avoid the charge.
Date published: 2022-02-28
Rated 5 out of 5 by from informative. helpful it is helpful. explains questions. you don't have to be a cpa to understand the questions
Date published: 2022-02-28
Rated 5 out of 5 by from TruboTax is Great!! It's DIY taxes. Not to worry about taking time from accountants and waiting for long in the queue. It's pretty interactive.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax works for me! I have used Turbo Tax before. However a friend suggested I try a different site. It was a Mess! I spent hours trying to do my taxes. I finally just deleted everyting and returned to my trusty Turbo Tax! Thanks Turbo Tax!!!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5721