TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Thanks- ease of use Fairly easy. Somtimes it doesnt take documents Overall good experience.
Date published: 2023-04-19
Rated 3 out of 5 by from Turbo Tax Is a Rip-Off! I hate buying Turbo Tax each year. I feel like I'm being scammed. Turbo Tax changes very little year-to-year, yet they charge the same amount as if they created the software from scratch! As a repeat user, I know that it will seamlessly import a lot of my information from last year - that is why I continue to use it. Intuit should give repeat users a discount. If I find a cheaper product that imports my previous year's info from Turbo Tax, I will quit Turbo Tax in a minute.
Date published: 2023-04-19
Rated 5 out of 5 by from Great! Easy to file by yourself! Thank you TurboTax! I feel so smart filing by myself with your help
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome!!! TurboTax gives an explicit guide that is easy to follow and comprehend.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax Is awesome Good way to do your taxes and easy to use. I have been using turbo tax for 3 years now and have had a great experience and my money was promised.
Date published: 2023-04-19
Rated 5 out of 5 by from Thank you for the easy guidance and navigation! Hi Turbo Tax. I have been filing with your since 2009 (maybe longer???) and I truly appreciate all your attention to the details that help someone like me who has a consulting business file without stress. I trust that you will guide me correctly and love that you keep track of my previous filings to help me file my taxes accurately. Thank you.
Date published: 2023-04-19
Rated 5 out of 5 by from Very Easy I find the Basic version of Turbo Tax to be affordable and extremely easy to follow, full of helpful links to answer my questions along the way. I have used Turbo Tax for all but one year out of the last 23 years and as the complexity of my tax situation has grown, Turbo Tax has been able to accommodate my needs.
Date published: 2023-04-19
Rated 5 out of 5 by from Best customer service! Had a little error going on while filing my federal taxes, got a call back from a representative and he knew exactly what to do! Thank you a lot Stephen!
Date published: 2023-04-19
Rated 2 out of 5 by from Overpriced I was shocked how much it cost. I don't mind paying but with one stock investment the cost of TurboTax program doubled in price. I could have paid someone the same amount to do verse doing all the work myself.
Date published: 2023-04-19
Rated 4 out of 5 by from It is really easy to follow I like Turbo tax however the cost has gone significantly up which is trash. However it is easy to follow. I will use it now but I will be looking for a different software next year
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 573
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Thanks- ease of use Fairly easy. Somtimes it doesnt take documents Overall good experience.
Date published: 2023-04-19
Rated 3 out of 5 by from Turbo Tax Is a Rip-Off! I hate buying Turbo Tax each year. I feel like I'm being scammed. Turbo Tax changes very little year-to-year, yet they charge the same amount as if they created the software from scratch! As a repeat user, I know that it will seamlessly import a lot of my information from last year - that is why I continue to use it. Intuit should give repeat users a discount. If I find a cheaper product that imports my previous year's info from Turbo Tax, I will quit Turbo Tax in a minute.
Date published: 2023-04-19
Rated 5 out of 5 by from Great! Easy to file by yourself! Thank you TurboTax! I feel so smart filing by myself with your help
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome!!! TurboTax gives an explicit guide that is easy to follow and comprehend.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax Is awesome Good way to do your taxes and easy to use. I have been using turbo tax for 3 years now and have had a great experience and my money was promised.
Date published: 2023-04-19
Rated 5 out of 5 by from Thank you for the easy guidance and navigation! Hi Turbo Tax. I have been filing with your since 2009 (maybe longer???) and I truly appreciate all your attention to the details that help someone like me who has a consulting business file without stress. I trust that you will guide me correctly and love that you keep track of my previous filings to help me file my taxes accurately. Thank you.
Date published: 2023-04-19
Rated 5 out of 5 by from Very Easy I find the Basic version of Turbo Tax to be affordable and extremely easy to follow, full of helpful links to answer my questions along the way. I have used Turbo Tax for all but one year out of the last 23 years and as the complexity of my tax situation has grown, Turbo Tax has been able to accommodate my needs.
Date published: 2023-04-19
Rated 5 out of 5 by from Best customer service! Had a little error going on while filing my federal taxes, got a call back from a representative and he knew exactly what to do! Thank you a lot Stephen!
Date published: 2023-04-19
Rated 2 out of 5 by from Overpriced I was shocked how much it cost. I don't mind paying but with one stock investment the cost of TurboTax program doubled in price. I could have paid someone the same amount to do verse doing all the work myself.
Date published: 2023-04-19
Rated 4 out of 5 by from It is really easy to follow I like Turbo tax however the cost has gone significantly up which is trash. However it is easy to follow. I will use it now but I will be looking for a different software next year
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 573