TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Sarahnar from
Misinformation
There wasn't a free option and I was forced to select the $59 deluxe option to file. I selected that since I couldn't move forward without selecting one. When I was getting closer to finishing my taxes, I noticed that there was a charge for $59 for my federal and $59 for my state. Which was not clearly stated when I was forced to select that option. I don't get why some of my peers don't have to pay the $59 and can use Turbotax for free. Why do I have to be forced to use 'deluxe' when I've filed for free in the past.
Date published: 2023-03-22
Rated 4 out of 5 by
DCD2023 from
TurboTax is good, better if they stopped upselling
It’s getting easier to use every year - a combo of me knowing the platform and improvements. It would be helpful if they didn’t try to upsell their products repeatedly during the process.
Date published: 2023-03-22
Rated 5 out of 5 by
D fin from
Helped me 100% made it easy
It was great the rep was on point knew her stuff hands down and got me thru
Date published: 2023-03-22
Rated 5 out of 5 by
nettoots from
Great experience
My husband passed away last year and wasn't sure what to do, Cynthia was a great help and very friendly and easy to tak to
Date published: 2023-03-22
Rated 4 out of 5 by
Westy34 from
better than using someone else.
You should be more upfront about your fee charges.
Date published: 2023-03-22
Rated 5 out of 5 by
EKRW from
My Taxes
This is easy to use! I am always anxious when it comes to doing my taxes.
Date published: 2023-03-22
Rated 3 out of 5 by
hamd from
It works ok
way too expensive. I thought it was one price they ended with some larger amount
Date published: 2023-03-22
Rated 5 out of 5 by
Harley 3 from
Turbo Tax is easy
Easy to use took lest than 45 minutes. Would recommend to friends
Date published: 2023-03-22
Rated 5 out of 5 by
Sparkle 92 from
Turbo Tax Makes Life Easy!!
Turbo Tax relieve the anxiety associated with doing taxes. I look forward to using Turbo Tax to complete my taxes year after year. They find credits and deductions that I didn't know about and helps me decide whether to take a standard deduction or itemizing. Life is so good with Turbo Tax
Date published: 2023-03-22
Rated 5 out of 5 by
ROBERT5761 from
Trobo Tax was easy and want to say thank you
it was easy and if I came across any problems I could search for them and it would lead me to exact place I needed to go
All TurboTax® Offerings Reviews - Page 5716
Date published: 2023-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Sarahnar from
Misinformation
There wasn't a free option and I was forced to select the $59 deluxe option to file. I selected that since I couldn't move forward without selecting one. When I was getting closer to finishing my taxes, I noticed that there was a charge for $59 for my federal and $59 for my state. Which was not clearly stated when I was forced to select that option. I don't get why some of my peers don't have to pay the $59 and can use Turbotax for free. Why do I have to be forced to use 'deluxe' when I've filed for free in the past.
Date published: 2023-03-22
Rated 4 out of 5 by
DCD2023 from
TurboTax is good, better if they stopped upselling
It’s getting easier to use every year - a combo of me knowing the platform and improvements. It would be helpful if they didn’t try to upsell their products repeatedly during the process.
Date published: 2023-03-22
Rated 5 out of 5 by
D fin from
Helped me 100% made it easy
It was great the rep was on point knew her stuff hands down and got me thru
Date published: 2023-03-22
Rated 5 out of 5 by
nettoots from
Great experience
My husband passed away last year and wasn't sure what to do, Cynthia was a great help and very friendly and easy to tak to
Date published: 2023-03-22
Rated 4 out of 5 by
Westy34 from
better than using someone else.
You should be more upfront about your fee charges.
Date published: 2023-03-22
Rated 5 out of 5 by
EKRW from
My Taxes
This is easy to use! I am always anxious when it comes to doing my taxes.
Date published: 2023-03-22
Rated 3 out of 5 by
hamd from
It works ok
way too expensive. I thought it was one price they ended with some larger amount
Date published: 2023-03-22
Rated 5 out of 5 by
Harley 3 from
Turbo Tax is easy
Easy to use took lest than 45 minutes. Would recommend to friends
Date published: 2023-03-22
Rated 5 out of 5 by
Sparkle 92 from
Turbo Tax Makes Life Easy!!
Turbo Tax relieve the anxiety associated with doing taxes. I look forward to using Turbo Tax to complete my taxes year after year. They find credits and deductions that I didn't know about and helps me decide whether to take a standard deduction or itemizing. Life is so good with Turbo Tax
Date published: 2023-03-22
Rated 5 out of 5 by
ROBERT5761 from
Trobo Tax was easy and want to say thank you
it was easy and if I came across any problems I could search for them and it would lead me to exact place I needed to go
All TurboTax® Offerings Reviews - Page 5716
Date published: 2023-03-22