TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Carryovers from prior year are the advantage Doing taxes themselves ok. After IRS rejected e-filing, trying to print was agony, round and round telling me to save and rate without ever allowing printing.
Date published: 2022-04-19
Rated 1 out of 5 by from I use to love turbotax but not anymore The customer service rep i had this morning was awful and of no help and seemed as if she didn't care or seemed like she was just rolling over out her bed logging on and not wanting to work, she had no empathy and she didn't even assist me. the fees are starting to be riduculous, i mean if i am purchasing the correct software but then have all these other fees applied at the end just to file, then why am I purchasing the software, i might as well pay an accountant/CPA/Jackson and hewitt or something
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is awesome Very easy to use and gets my max refund. Glad I switched to TurboTax
Date published: 2022-04-19
Rated 4 out of 5 by from Good app It was pretty clear with a couple of a small glitches.
Date published: 2022-04-19
Rated 5 out of 5 by from I look forward to doing taxes because of TurboTax! I have used TurboTax for 20 years. I tried an accountant one year, but he charged more and found less deductibles than TurboTax. Plus, I lost the feeling of satisfaction I get at the end, when I know I have completed everything. The TurboTax software guides me through all the different scenarios, and if I get stuck, someone is available via chat or phone to help out. I highly recommend TurboTax for people who like to stay in control of their affairs and know everything that goes on behind the scenes.
Date published: 2022-04-19
Rated 5 out of 5 by from great product great product its free everyone should use to maximize money in pockets
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is extremely user friendly and fast. Everything is explained to the simples of terms. Thank you!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is great. The Expert was very helpful and enjoyed speaking with her.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is amazing! Every year I use Turbo Tax to file my taxes which makes it so easy! I talked to an expert today and miss Pat was very friendly and helpful when helping me go over the part of my return I was struggling with! There was also a very helpful lady miss Jillian that helped me get to the Tax advisor export line as well! I will never use anything else to file my taxes Thank you Turbo Tax!
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax Glitch I like Turbo Tax and have used it for years but I had difficulty on my Maryland State return this year. For whatever reason I could not take the $15,000 subtraction from income on the MD 502SU and MD 502 forms. I worked with both Edore and Brad who were very helpful but even after erasing and re-entering the 1099R info on my Federal return I and then trying to transfer to the state return I was also unsuccessful.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 572
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Carryovers from prior year are the advantage Doing taxes themselves ok. After IRS rejected e-filing, trying to print was agony, round and round telling me to save and rate without ever allowing printing.
Date published: 2022-04-19
Rated 1 out of 5 by from I use to love turbotax but not anymore The customer service rep i had this morning was awful and of no help and seemed as if she didn't care or seemed like she was just rolling over out her bed logging on and not wanting to work, she had no empathy and she didn't even assist me. the fees are starting to be riduculous, i mean if i am purchasing the correct software but then have all these other fees applied at the end just to file, then why am I purchasing the software, i might as well pay an accountant/CPA/Jackson and hewitt or something
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is awesome Very easy to use and gets my max refund. Glad I switched to TurboTax
Date published: 2022-04-19
Rated 4 out of 5 by from Good app It was pretty clear with a couple of a small glitches.
Date published: 2022-04-19
Rated 5 out of 5 by from I look forward to doing taxes because of TurboTax! I have used TurboTax for 20 years. I tried an accountant one year, but he charged more and found less deductibles than TurboTax. Plus, I lost the feeling of satisfaction I get at the end, when I know I have completed everything. The TurboTax software guides me through all the different scenarios, and if I get stuck, someone is available via chat or phone to help out. I highly recommend TurboTax for people who like to stay in control of their affairs and know everything that goes on behind the scenes.
Date published: 2022-04-19
Rated 5 out of 5 by from great product great product its free everyone should use to maximize money in pockets
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is extremely user friendly and fast. Everything is explained to the simples of terms. Thank you!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is great. The Expert was very helpful and enjoyed speaking with her.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is amazing! Every year I use Turbo Tax to file my taxes which makes it so easy! I talked to an expert today and miss Pat was very friendly and helpful when helping me go over the part of my return I was struggling with! There was also a very helpful lady miss Jillian that helped me get to the Tax advisor export line as well! I will never use anything else to file my taxes Thank you Turbo Tax!
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax Glitch I like Turbo Tax and have used it for years but I had difficulty on my Maryland State return this year. For whatever reason I could not take the $15,000 subtraction from income on the MD 502SU and MD 502 forms. I worked with both Edore and Brad who were very helpful but even after erasing and re-entering the 1099R info on my Federal return I and then trying to transfer to the state return I was also unsuccessful.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 572