TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Tenacious Turbo Tax Turbo Tax made it quick and easy. They are able to assist with questions that you have along the way with all of the constant and continuous changes in the way we are taxed as Americans.
Date published: 2023-03-22
Rated 5 out of 5 by from My 2022 Tax Returns with Turbo Tax I've been using Turbo Tax for over 15 years! It's a great product, and I feel confident with the filing process.
Date published: 2023-03-22
Rated 5 out of 5 by from Satisfied first-time user Shirley was a great help and very patient with me. She conducted a thorough review of my state and federal return and, even though she wasn't able to lower my tax bill, I was confident after talking with her (for nearly an hour!) that I was paying the least amount possible! And all for free. . . thanks!
Date published: 2023-03-22
Rated 1 out of 5 by from Not worth the money I'm sad that I didn't get to hire a local tax person to do my taxes, so because of my laziness I had to fork over $180 for basically nothing. Planning ahead next time for sure.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo Tax is reliable, excellent customer service I'm giving this software 4 stars, only because I encountered issues while doing Schedule B. However, I greatly appreciated and enjoyed the excellent customer service provided by a live customer service representative, Alice who actually was engaging with me from the East Coast. She was so congenial and action oriented. Very grateful for her service, as I was about to be on my wit's end.
Date published: 2023-03-22
Rated 5 out of 5 by from Love TurboTax! We absolutely love Turbo Tax! The entire process is so simple for someone who owns their own small business. We come back year after year :)
Date published: 2023-03-22
Rated 2 out of 5 by from Getting too expensive Every year the price for filing my return is getting more and more expensive. Next year, I may consider hiring an accountant to do my taxes.
Date published: 2023-03-22
Rated 3 out of 5 by from IMPROVEMENT NEEDED WHEN I WENT TO STATE YOU USED LAST YEARS INFO WHICH IS NOT CORRECT SO I HAD TO GO BACK TO FEDERAL AND THE TAX DEDUCTIONS AND FIND THE MEDICAL SECTION AND ENTER THE CORRECT INFORMATION FOR THE YEAR, YOUR PROGRAM SHOULD ALWAYS ASK FOR THE CURRENT YEARS MEDICAL INFORMATION BEFORE THE STATE TAX IS RUN
Date published: 2023-03-22
Rated 5 out of 5 by from awesome it was so easy and fast I do recommend turbo tax I'll see you next year
Date published: 2023-03-22
Rated 5 out of 5 by from Annual Tradition Like doing it myself with the backup support of experts.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5707
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tenacious Turbo Tax Turbo Tax made it quick and easy. They are able to assist with questions that you have along the way with all of the constant and continuous changes in the way we are taxed as Americans.
Date published: 2023-03-22
Rated 5 out of 5 by from My 2022 Tax Returns with Turbo Tax I've been using Turbo Tax for over 15 years! It's a great product, and I feel confident with the filing process.
Date published: 2023-03-22
Rated 5 out of 5 by from Satisfied first-time user Shirley was a great help and very patient with me. She conducted a thorough review of my state and federal return and, even though she wasn't able to lower my tax bill, I was confident after talking with her (for nearly an hour!) that I was paying the least amount possible! And all for free. . . thanks!
Date published: 2023-03-22
Rated 1 out of 5 by from Not worth the money I'm sad that I didn't get to hire a local tax person to do my taxes, so because of my laziness I had to fork over $180 for basically nothing. Planning ahead next time for sure.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo Tax is reliable, excellent customer service I'm giving this software 4 stars, only because I encountered issues while doing Schedule B. However, I greatly appreciated and enjoyed the excellent customer service provided by a live customer service representative, Alice who actually was engaging with me from the East Coast. She was so congenial and action oriented. Very grateful for her service, as I was about to be on my wit's end.
Date published: 2023-03-22
Rated 5 out of 5 by from Love TurboTax! We absolutely love Turbo Tax! The entire process is so simple for someone who owns their own small business. We come back year after year :)
Date published: 2023-03-22
Rated 2 out of 5 by from Getting too expensive Every year the price for filing my return is getting more and more expensive. Next year, I may consider hiring an accountant to do my taxes.
Date published: 2023-03-22
Rated 3 out of 5 by from IMPROVEMENT NEEDED WHEN I WENT TO STATE YOU USED LAST YEARS INFO WHICH IS NOT CORRECT SO I HAD TO GO BACK TO FEDERAL AND THE TAX DEDUCTIONS AND FIND THE MEDICAL SECTION AND ENTER THE CORRECT INFORMATION FOR THE YEAR, YOUR PROGRAM SHOULD ALWAYS ASK FOR THE CURRENT YEARS MEDICAL INFORMATION BEFORE THE STATE TAX IS RUN
Date published: 2023-03-22
Rated 5 out of 5 by from awesome it was so easy and fast I do recommend turbo tax I'll see you next year
Date published: 2023-03-22
Rated 5 out of 5 by from Annual Tradition Like doing it myself with the backup support of experts.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5707