TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Turbo Tax can be frustrating Filling out this year's taxes online was not as simple as in past years. Also, when it came time to finalize the return and I was asked to refer to my 2019 tax return, Turbo had no record of it even though I have used Turbo to file my taxes every year since 2017...and records were apparently on file for 2017 and 2018 but not 2019 (!/?) which was the year for which info was requested. Not having a copy of my 2019 return is not a confidence builder. Depending on how the filing of my 2020 return goes and how well it is archived will likely determine whether or not this is my last year with Turbo.
Date published: 2021-03-19
Rated 5 out of 5 by from VERY EASY INSTRUCTIONS I liked all the pop-ups (tips, helps) given for most questions. I felt very confident with the completed returns. Plus, it only took 15 - 20 mins. to complete because I had all my required forms out and ready .
Date published: 2021-03-19
Rated 5 out of 5 by from GREAT Really great and easy to use. Cost is not too bad and easy to enter information and pull from employers.
Date published: 2021-03-19
Rated 2 out of 5 by from Mixed feelings I think its wrong that i had to pay for something that i didn't need to.
Date published: 2021-03-19
Rated 5 out of 5 by from amazing and helpful overall, my taxes done quick it was quick and helpful told me where to find my info on my w-2 also helped me find out what I could get my money back from like bills, school, etc.
Date published: 2021-03-19
Rated 5 out of 5 by from Easy, User-friendly TurboTax I have used TurboTax online for many years and each time I am always satisfied. The process is easy to follow and the helpful instructions resolve my questions. I am a TurboTax online customer for life!
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo tax is awesome great customer service and customer care i would recommend this product to everyone i know thanks turbo tax...
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo is easy and awesome Turbo tax is excellent good and awesome to use for any one.
Date published: 2021-03-19
Rated 4 out of 5 by from Good job This product of TurboTax is wonderful, but ----- no free again!
Date published: 2021-03-19
Rated 5 out of 5 by from Highly recommend I have filed with turbo tax for 2 years and this was so easy. I felt like I was getting the most money back possible right from home!
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5707
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax can be frustrating Filling out this year's taxes online was not as simple as in past years. Also, when it came time to finalize the return and I was asked to refer to my 2019 tax return, Turbo had no record of it even though I have used Turbo to file my taxes every year since 2017...and records were apparently on file for 2017 and 2018 but not 2019 (!/?) which was the year for which info was requested. Not having a copy of my 2019 return is not a confidence builder. Depending on how the filing of my 2020 return goes and how well it is archived will likely determine whether or not this is my last year with Turbo.
Date published: 2021-03-19
Rated 5 out of 5 by from VERY EASY INSTRUCTIONS I liked all the pop-ups (tips, helps) given for most questions. I felt very confident with the completed returns. Plus, it only took 15 - 20 mins. to complete because I had all my required forms out and ready .
Date published: 2021-03-19
Rated 5 out of 5 by from GREAT Really great and easy to use. Cost is not too bad and easy to enter information and pull from employers.
Date published: 2021-03-19
Rated 2 out of 5 by from Mixed feelings I think its wrong that i had to pay for something that i didn't need to.
Date published: 2021-03-19
Rated 5 out of 5 by from amazing and helpful overall, my taxes done quick it was quick and helpful told me where to find my info on my w-2 also helped me find out what I could get my money back from like bills, school, etc.
Date published: 2021-03-19
Rated 5 out of 5 by from Easy, User-friendly TurboTax I have used TurboTax online for many years and each time I am always satisfied. The process is easy to follow and the helpful instructions resolve my questions. I am a TurboTax online customer for life!
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo tax is awesome great customer service and customer care i would recommend this product to everyone i know thanks turbo tax...
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo is easy and awesome Turbo tax is excellent good and awesome to use for any one.
Date published: 2021-03-19
Rated 4 out of 5 by from Good job This product of TurboTax is wonderful, but ----- no free again!
Date published: 2021-03-19
Rated 5 out of 5 by from Highly recommend I have filed with turbo tax for 2 years and this was so easy. I felt like I was getting the most money back possible right from home!
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5707