TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax makes filing so easy I really like the way turbo tax walks you through every step maximizing your benefits
Date published: 2022-10-15
Rated 5 out of 5 by from MARVA LISTEN- TAXES SUCK. TAX EXTENSIONS SUCK. DOING IT ON A COOL FRIDAY FALL NIGHT, GUESS WHAT? SUCKS. WANNA KNOW WHO MAKES IT BETTER? MARVA.
Date published: 2022-10-15
Rated 5 out of 5 by from great life saver very user friendly way top reduce the stress of filing taxes. take a couple days to go through things so you can double check since there is so many sections, but overall this is a great service even if a bit expensive
Date published: 2022-10-15
Rated 4 out of 5 by from I couldn't begin to do my taxes without TurboTax I have used TurboTax for the last 20 years or so. This year I had problems with a couple of things. I never saw an option to put in supporting data for a figure which I think is very important so I can track information I have input. Also, I never could find the tabs they said to click on to speak with a live agent so when I had a question, I had no where to go. When reviewing my return, if it found an error, you used to be able to click on the "step by step" guide to correct it. Could not go to a form on the left side and click on "step by step" guidance. Have always been able to in the past. Everything it referred to was April 15 taxes, not one mention of extension to October 17. It explained when payment was due for the April filing, but no mention of due date after October filing. It says if you don't pay what you owe with April filings, you may incur late fees and penalties. My extension was granted so I should be able to pay after filing my 10/17 return with no fees or penalties. I had no idea whether I would owe anything or how much back in April without filing my April return. Tried to get info as to whether I got a 3rd stimulus check and couldn't download my TDL and there was no other way. These issues need to be addressed, as well as contact information for tax experts. Very frustrating.
Date published: 2022-10-15
Rated 5 out of 5 by from So glad I have Turbo Tax!!! I have used Turbo Tax for several years now and have always had a great experience with the software and with the staff on the phone! They are always friendly and professional.
Date published: 2022-10-15
Rated 5 out of 5 by from step by step and educational Easy to follow - step by step - educational, easy to save and come back as needed.
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo Tax Business is just as easy I cannot believe how easy that way. I mean it was a long hard day but I am done and so impressed. It was just like Turbo Tax Self-Employed
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo Tax is great. It is easy very user friendly. I had a very good experience using Turbo Tax. I've been using Turbo Tax for about Ten years now.
Date published: 2022-10-15
Rated 5 out of 5 by from My Turbo tax review Once more it was easy to prepare my income tax return just by answering questions. What I didn't know was explained thoroughly. Thank you, Turbo-Tax. I've been using you for years!
Date published: 2022-10-15
Rated 5 out of 5 by from Turbotax is very helpful As always Turbotax is awesome this year a tax exoert called me to answer some questions I had
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 5696
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax makes filing so easy I really like the way turbo tax walks you through every step maximizing your benefits
Date published: 2022-10-15
Rated 5 out of 5 by from MARVA LISTEN- TAXES SUCK. TAX EXTENSIONS SUCK. DOING IT ON A COOL FRIDAY FALL NIGHT, GUESS WHAT? SUCKS. WANNA KNOW WHO MAKES IT BETTER? MARVA.
Date published: 2022-10-15
Rated 5 out of 5 by from great life saver very user friendly way top reduce the stress of filing taxes. take a couple days to go through things so you can double check since there is so many sections, but overall this is a great service even if a bit expensive
Date published: 2022-10-15
Rated 4 out of 5 by from I couldn't begin to do my taxes without TurboTax I have used TurboTax for the last 20 years or so. This year I had problems with a couple of things. I never saw an option to put in supporting data for a figure which I think is very important so I can track information I have input. Also, I never could find the tabs they said to click on to speak with a live agent so when I had a question, I had no where to go. When reviewing my return, if it found an error, you used to be able to click on the "step by step" guide to correct it. Could not go to a form on the left side and click on "step by step" guidance. Have always been able to in the past. Everything it referred to was April 15 taxes, not one mention of extension to October 17. It explained when payment was due for the April filing, but no mention of due date after October filing. It says if you don't pay what you owe with April filings, you may incur late fees and penalties. My extension was granted so I should be able to pay after filing my 10/17 return with no fees or penalties. I had no idea whether I would owe anything or how much back in April without filing my April return. Tried to get info as to whether I got a 3rd stimulus check and couldn't download my TDL and there was no other way. These issues need to be addressed, as well as contact information for tax experts. Very frustrating.
Date published: 2022-10-15
Rated 5 out of 5 by from So glad I have Turbo Tax!!! I have used Turbo Tax for several years now and have always had a great experience with the software and with the staff on the phone! They are always friendly and professional.
Date published: 2022-10-15
Rated 5 out of 5 by from step by step and educational Easy to follow - step by step - educational, easy to save and come back as needed.
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo Tax Business is just as easy I cannot believe how easy that way. I mean it was a long hard day but I am done and so impressed. It was just like Turbo Tax Self-Employed
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo Tax is great. It is easy very user friendly. I had a very good experience using Turbo Tax. I've been using Turbo Tax for about Ten years now.
Date published: 2022-10-15
Rated 5 out of 5 by from My Turbo tax review Once more it was easy to prepare my income tax return just by answering questions. What I didn't know was explained thoroughly. Thank you, Turbo-Tax. I've been using you for years!
Date published: 2022-10-15
Rated 5 out of 5 by from Turbotax is very helpful As always Turbotax is awesome this year a tax exoert called me to answer some questions I had
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 5696