TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from love turbo tax I have used for years either I am getting smarter or it is getting better, only wish on the review when there is an error to fix it would take you to the page, ALTHOUGH , I just learned this year you can see all the forms and do it that way.... and that is next once you go to the actual documents, no way back but to close... but I will probably learn that issue next year!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax makes filing easier In past years, it has seemed easier to use than it is now
Date published: 2022-04-19
Rated 4 out of 5 by from Service is easy, but so are my taxes My taxes are super simple. I used the EZ form for years, and nothing much has changed for me over the years. Turbo Tax has been easy to use. I should have used the free service every year, but have paid in past years for extras.
Date published: 2022-04-19
Rated 5 out of 5 by from It was easy to do Turbo Tax was great for the accuracy but difficulty to follow in the general text.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy and Accurate Taxes are made simple by TurboTax. I used Live Turbotax and help was readily available. I was able to get help from CPA, TT representatives immediately and they solved query to my expectation.
Date published: 2022-04-19
Rated 5 out of 5 by from turbotax is awesome and user friendly turbotax was easily accessible , user friendly, straight forward. i will continue to use these services again and again.
Date published: 2022-04-19
Rated 1 out of 5 by from Very discussed Followed step by step instructions, have used Turbo Tax before. Would not let me e-file, problem with the AGI, double checked my last years return, and it was right. But coming back error on AGI from last years return. Was going to efile state return, paid the $25.00 fee, but it kept coming back rejected because federal return was not accepted. Tried listening to advice on your site, but it came down to your recommendation to print and file by mail. What a waste of my money, both for buying the Turbo tax and then getting that compounded by paying to e-file state and then not getting to use it. Very disappointed in your product this year. We printed and mailed returns, now wait forever to get our refund.
Date published: 2022-04-19
Rated 5 out of 5 by from Knowledgeable Getting help was very easy and took some stress away.
Date published: 2022-04-19
Rated 5 out of 5 by from amazing service great kind service recommend to everyone. very helpful
Date published: 2022-04-19
Rated 5 out of 5 by from turbo tax is great very easy to manuever. and simple . made everything easier
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 569
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from love turbo tax I have used for years either I am getting smarter or it is getting better, only wish on the review when there is an error to fix it would take you to the page, ALTHOUGH , I just learned this year you can see all the forms and do it that way.... and that is next once you go to the actual documents, no way back but to close... but I will probably learn that issue next year!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax makes filing easier In past years, it has seemed easier to use than it is now
Date published: 2022-04-19
Rated 4 out of 5 by from Service is easy, but so are my taxes My taxes are super simple. I used the EZ form for years, and nothing much has changed for me over the years. Turbo Tax has been easy to use. I should have used the free service every year, but have paid in past years for extras.
Date published: 2022-04-19
Rated 5 out of 5 by from It was easy to do Turbo Tax was great for the accuracy but difficulty to follow in the general text.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy and Accurate Taxes are made simple by TurboTax. I used Live Turbotax and help was readily available. I was able to get help from CPA, TT representatives immediately and they solved query to my expectation.
Date published: 2022-04-19
Rated 5 out of 5 by from turbotax is awesome and user friendly turbotax was easily accessible , user friendly, straight forward. i will continue to use these services again and again.
Date published: 2022-04-19
Rated 1 out of 5 by from Very discussed Followed step by step instructions, have used Turbo Tax before. Would not let me e-file, problem with the AGI, double checked my last years return, and it was right. But coming back error on AGI from last years return. Was going to efile state return, paid the $25.00 fee, but it kept coming back rejected because federal return was not accepted. Tried listening to advice on your site, but it came down to your recommendation to print and file by mail. What a waste of my money, both for buying the Turbo tax and then getting that compounded by paying to e-file state and then not getting to use it. Very disappointed in your product this year. We printed and mailed returns, now wait forever to get our refund.
Date published: 2022-04-19
Rated 5 out of 5 by from Knowledgeable Getting help was very easy and took some stress away.
Date published: 2022-04-19
Rated 5 out of 5 by from amazing service great kind service recommend to everyone. very helpful
Date published: 2022-04-19
Rated 5 out of 5 by from turbo tax is great very easy to manuever. and simple . made everything easier
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 569