TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Tax Day nightmare I've been using the TurboTax for 3 years now and the platform gets worse every year. This will be the last year i use it because this year was a joke. It took me 2 days to get everything figured out because my income kept getting doubled and then my deductions were added to my income as well at one point. Also the "Race" feature you guys decided to add this year was one of the dumbest ideas ever when i could care less how quickly my taxes are done i just want the easiest experience which this was not.
Date published: 2023-04-19
Rated 5 out of 5 by from Its such a GREAT product!! This is the third year I have used Turbo Tax and it makes filing so easy and trouble free. I used an accountant for many years which was time consuming and expensive (usually $500 to $900 a year) Turbo Tax is fast easy and leaves me feeling confident and comfortable with the results!
Date published: 2023-04-19
Rated 2 out of 5 by from Taxes done Helps me get my taxes done, but its expensive and is hard to change subscription. The only thing ive used from the premium is the tax documents thing, other than that never used the other stuff. But hey, for what it is, its easy to file taxes.
Date published: 2023-04-19
Rated 2 out of 5 by from this is a great service was ok! had a few issues this year with mine, and had a hard time getting someone to point me in the right direction.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is very good TurboTax is very good. I have been using it for years and I very much like the recent updates that make the interface more intuitive and interactive.
Date published: 2023-04-19
Rated 3 out of 5 by from What happened to filing for free on a small refund Did not expect the high fees at the end. I thought it was free to file.
Date published: 2023-04-19
Rated 4 out of 5 by from Good Tax Program Very helpful program. Wish it was a little cheaper.
Date published: 2023-04-19
Rated 3 out of 5 by from Too expensive Too expensive used to be free for simple taxes. Every but wants a buck from the poor
Date published: 2023-04-19
Rated 3 out of 5 by from It's ok Software is great in some aspects, clunky in others. If you need help with it, you have to pay a lot extra for it. Also seems Iike it's lacking in the ability to identify tax breaks. I'm paying wayyy too much for what I make. Yet, it seems simpler just to pay it at this point and move on.
Date published: 2023-04-19
Rated 2 out of 5 by from Rip Off Pricing I did not use the 'Live' chat nor did I chat with anybody so why am I paying so much to complete and submit my taxes. This feels like a rip off. The small amount of refund I was supposed to receive is going to pay for using this service. Next year I will NOT use this Turbo Tax and will write and mail my taxes for free.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 569
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Tax Day nightmare I've been using the TurboTax for 3 years now and the platform gets worse every year. This will be the last year i use it because this year was a joke. It took me 2 days to get everything figured out because my income kept getting doubled and then my deductions were added to my income as well at one point. Also the "Race" feature you guys decided to add this year was one of the dumbest ideas ever when i could care less how quickly my taxes are done i just want the easiest experience which this was not.
Date published: 2023-04-19
Rated 5 out of 5 by from Its such a GREAT product!! This is the third year I have used Turbo Tax and it makes filing so easy and trouble free. I used an accountant for many years which was time consuming and expensive (usually $500 to $900 a year) Turbo Tax is fast easy and leaves me feeling confident and comfortable with the results!
Date published: 2023-04-19
Rated 2 out of 5 by from Taxes done Helps me get my taxes done, but its expensive and is hard to change subscription. The only thing ive used from the premium is the tax documents thing, other than that never used the other stuff. But hey, for what it is, its easy to file taxes.
Date published: 2023-04-19
Rated 2 out of 5 by from this is a great service was ok! had a few issues this year with mine, and had a hard time getting someone to point me in the right direction.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is very good TurboTax is very good. I have been using it for years and I very much like the recent updates that make the interface more intuitive and interactive.
Date published: 2023-04-19
Rated 3 out of 5 by from What happened to filing for free on a small refund Did not expect the high fees at the end. I thought it was free to file.
Date published: 2023-04-19
Rated 4 out of 5 by from Good Tax Program Very helpful program. Wish it was a little cheaper.
Date published: 2023-04-19
Rated 3 out of 5 by from Too expensive Too expensive used to be free for simple taxes. Every but wants a buck from the poor
Date published: 2023-04-19
Rated 3 out of 5 by from It's ok Software is great in some aspects, clunky in others. If you need help with it, you have to pay a lot extra for it. Also seems Iike it's lacking in the ability to identify tax breaks. I'm paying wayyy too much for what I make. Yet, it seems simpler just to pay it at this point and move on.
Date published: 2023-04-19
Rated 2 out of 5 by from Rip Off Pricing I did not use the 'Live' chat nor did I chat with anybody so why am I paying so much to complete and submit my taxes. This feels like a rip off. The small amount of refund I was supposed to receive is going to pay for using this service. Next year I will NOT use this Turbo Tax and will write and mail my taxes for free.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 569