TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Another Great Tax Year! This is my second year using TurboTax with a live agent. It was another great experience! The process is easy and the live agent Christina was so thorough. She worked diligently to research all possible ways to make sure we were receiving the best refund possible. Not only was she professional but very kind and patient with all of our questions and addressed all issues swiftly and effectively. We will definitely use your service next year! Thank you Christina, you made what could be a grueling process so much easier for us!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax is great! It was very easy and our tax expert made it even easier.
Date published: 2022-03-04
Rated 5 out of 5 by from Awesome quick and easy, user-friendly, I love TurboTax...............................................
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax has its purposes I have been using Turbotax for over 40 years, and I have never been audited. Turbotax is easy to use and they explain every functions of the tax forms in a way that makes it understandable.
Date published: 2022-03-04
Rated 4 out of 5 by from Works pretty well. Some items like K-1 form didn't fill in completely until 3rd try. Have missed some items (ie. not all correct as stated by Turbo Tax) in past, though it didn't effect final tax number. Might in future?
Date published: 2022-03-04
Rated 2 out of 5 by from frustrated turbo tax is too confusing now. too many pages. I had to redo it four times and ending up paying more for it in the long term.
Date published: 2022-03-04
Rated 5 out of 5 by from MICHELLE IS THE BEST Michelle was a very helpful person and made me understand
Date published: 2022-03-04
Rated 5 out of 5 by from awesome excellent especially the live help and cpa that helped me
Date published: 2022-03-04
Rated 4 out of 5 by from Turbo tax makes my life Easy! I used turbo tax to do my taxes the past two years and I love the convienince of it all. I can file both my state and federal taxes while sitting in my living room. It only took me about 15 mins to complete. I would definitely recommend it to those with less complicated information to file. Although if you have more to file I know that there is the option to upgrade for more expert advising. Either was great help!
Date published: 2022-03-04
Rated 5 out of 5 by from 1st Time Doing Taxes on my OWN They are very helpful I did everything from home. I was able to talk to live agents who were very knowledgable
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5676
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Another Great Tax Year! This is my second year using TurboTax with a live agent. It was another great experience! The process is easy and the live agent Christina was so thorough. She worked diligently to research all possible ways to make sure we were receiving the best refund possible. Not only was she professional but very kind and patient with all of our questions and addressed all issues swiftly and effectively. We will definitely use your service next year! Thank you Christina, you made what could be a grueling process so much easier for us!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax is great! It was very easy and our tax expert made it even easier.
Date published: 2022-03-04
Rated 5 out of 5 by from Awesome quick and easy, user-friendly, I love TurboTax...............................................
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax has its purposes I have been using Turbotax for over 40 years, and I have never been audited. Turbotax is easy to use and they explain every functions of the tax forms in a way that makes it understandable.
Date published: 2022-03-04
Rated 4 out of 5 by from Works pretty well. Some items like K-1 form didn't fill in completely until 3rd try. Have missed some items (ie. not all correct as stated by Turbo Tax) in past, though it didn't effect final tax number. Might in future?
Date published: 2022-03-04
Rated 2 out of 5 by from frustrated turbo tax is too confusing now. too many pages. I had to redo it four times and ending up paying more for it in the long term.
Date published: 2022-03-04
Rated 5 out of 5 by from MICHELLE IS THE BEST Michelle was a very helpful person and made me understand
Date published: 2022-03-04
Rated 5 out of 5 by from awesome excellent especially the live help and cpa that helped me
Date published: 2022-03-04
Rated 4 out of 5 by from Turbo tax makes my life Easy! I used turbo tax to do my taxes the past two years and I love the convienince of it all. I can file both my state and federal taxes while sitting in my living room. It only took me about 15 mins to complete. I would definitely recommend it to those with less complicated information to file. Although if you have more to file I know that there is the option to upgrade for more expert advising. Either was great help!
Date published: 2022-03-04
Rated 5 out of 5 by from 1st Time Doing Taxes on my OWN They are very helpful I did everything from home. I was able to talk to live agents who were very knowledgable
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5676