TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from not quite user-friendly hard to inter ip pin. Since it is a common issue, it is better for people to have a choice to enter ip pin or own pin when it asks for pin.
Date published: 2021-03-21
Rated 1 out of 5 by from TurboTax overcharge you TurboTax is full of it it overcharges you even when you trying to take off the add-ons it won't allow you to waste to the end and still charge you for it I've been following with them for the last 2 years and I've been having issues I don't know why I file with them this year but this will be my good residency anybody that's used to use terms
Date published: 2021-03-21
Rated 4 out of 5 by from good Need to communicate on status that someone is actively looking at it.
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo Tax is great, but difficult Windows install I use Turbo Tax every year, but I could not get it to install on my Windows 10 OS. After talking to customer support, I asked them to allow me to download the Mac version and it worked great.
Date published: 2021-03-21
Rated 5 out of 5 by from Loved TurboTax! I've been using H&R Block for years and finally made the switch to TurboTax because I head it was easier to use, and it was! Easy process and super happy with the service!
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Easy to Use! I have used Turbo Tax for several years to complete my tax return. It is an easy and comprehensive way to get your taxes done on your own time. One of my favorite features is that each year I can download my previous year's necessary information. This saves me lots of time. I, also, love that I can complete a portion, save it; and, then, when it is convenient for me, I can return to the exact place I left off. I plan to continue using Turbo Tax for all of my future tax returns.
Date published: 2021-03-21
Rated 5 out of 5 by from Another year with Turbo Tax! This is my second year filing my taxes online and was delighted to go through Turbo Tax again! I was a bit uncertain at first because I received unemployment this year, and wanted to make sure I input all the correct information. Turbo Tax made this so easy! Would absolutely recommend this service.
Date published: 2021-03-21
Rated 4 out of 5 by from TurboTax if very helpful I had a great experience. My live agent helped me out a lot, she was great! The only thing that I was not happy with is TurboTax advertises free, it's free, and I just spent over $200 for my taxes. What exactly is free about it?
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax was easy to use for filing our return! Not only was TurboTax easy to use for filing our return, but it was thorough! I'm completely confident in the return and a prompt refund.
Date published: 2021-03-21
Rated 5 out of 5 by from Great Have been with TurboTax for 6 years. Always easy and convenient.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5673
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from not quite user-friendly hard to inter ip pin. Since it is a common issue, it is better for people to have a choice to enter ip pin or own pin when it asks for pin.
Date published: 2021-03-21
Rated 1 out of 5 by from TurboTax overcharge you TurboTax is full of it it overcharges you even when you trying to take off the add-ons it won't allow you to waste to the end and still charge you for it I've been following with them for the last 2 years and I've been having issues I don't know why I file with them this year but this will be my good residency anybody that's used to use terms
Date published: 2021-03-21
Rated 4 out of 5 by from good Need to communicate on status that someone is actively looking at it.
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo Tax is great, but difficult Windows install I use Turbo Tax every year, but I could not get it to install on my Windows 10 OS. After talking to customer support, I asked them to allow me to download the Mac version and it worked great.
Date published: 2021-03-21
Rated 5 out of 5 by from Loved TurboTax! I've been using H&R Block for years and finally made the switch to TurboTax because I head it was easier to use, and it was! Easy process and super happy with the service!
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Easy to Use! I have used Turbo Tax for several years to complete my tax return. It is an easy and comprehensive way to get your taxes done on your own time. One of my favorite features is that each year I can download my previous year's necessary information. This saves me lots of time. I, also, love that I can complete a portion, save it; and, then, when it is convenient for me, I can return to the exact place I left off. I plan to continue using Turbo Tax for all of my future tax returns.
Date published: 2021-03-21
Rated 5 out of 5 by from Another year with Turbo Tax! This is my second year filing my taxes online and was delighted to go through Turbo Tax again! I was a bit uncertain at first because I received unemployment this year, and wanted to make sure I input all the correct information. Turbo Tax made this so easy! Would absolutely recommend this service.
Date published: 2021-03-21
Rated 4 out of 5 by from TurboTax if very helpful I had a great experience. My live agent helped me out a lot, she was great! The only thing that I was not happy with is TurboTax advertises free, it's free, and I just spent over $200 for my taxes. What exactly is free about it?
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax was easy to use for filing our return! Not only was TurboTax easy to use for filing our return, but it was thorough! I'm completely confident in the return and a prompt refund.
Date published: 2021-03-21
Rated 5 out of 5 by from Great Have been with TurboTax for 6 years. Always easy and convenient.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5673