TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Lakeisha for the win! The software was great but Lakeisha was better! Software actually had some bugs but she was able to walk me through correcting the issue. If it wasnt for her, the rating would be a 3 Star.
Date published: 2021-03-21
Rated 5 out of 5 by from Always easy to use! have used TT for years, love how it is able to use the prior year taxes to fil in a lot of the basic info. Also like that it can import the W2 from my Fidelity Payroll without issue.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is easy to use and convenient Turbo tax is easy to use and is very convenient. I am able to easily upload all my information for a quick and convenient tax return experience.
Date published: 2021-03-21
Rated 2 out of 5 by from This year not user friendly I have been using TT for years and have always found it to be very user friendly. Not this year... why the changes?
Date published: 2021-03-21
Rated 2 out of 5 by from TurboTax Business 2020 needs more work on product I use this Business edition to work on my estate trust documents and it is no way as refined as the Premier product. I used the 2019 Business software last year and the 2020 edition didn't carryover some of the data during the import and there was no way to verify what was copied during the import. Calling in to agent was no help for this Business edition. The e-file to IRS failed to attach my detailed brokerage 1099 as stated in program. Hopefully I won't be audited due to this foul-up using your e-file.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax is awesome It was easy to file my tax with turbotax step by step instructions and guidance.
Date published: 2021-03-21
Rated 5 out of 5 by from it was so easy! Step by step process makes it very easy. We saved over $500 by using Turbo Tax.
Date published: 2021-03-21
Rated 3 out of 5 by from Turbo Tax Business for Estates and Trusts Turbo Tax Business is decent for Estates and Trusts but could use updating. For example should be able to attach additional documents/statements needed for filing.
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome Easy to use, clear instructions. Clear explanations
Date published: 2021-03-21
Rated 2 out of 5 by from State Filing charge is excessive Ok product, but extra state filing charge is excessive.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5672
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Lakeisha for the win! The software was great but Lakeisha was better! Software actually had some bugs but she was able to walk me through correcting the issue. If it wasnt for her, the rating would be a 3 Star.
Date published: 2021-03-21
Rated 5 out of 5 by from Always easy to use! have used TT for years, love how it is able to use the prior year taxes to fil in a lot of the basic info. Also like that it can import the W2 from my Fidelity Payroll without issue.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is easy to use and convenient Turbo tax is easy to use and is very convenient. I am able to easily upload all my information for a quick and convenient tax return experience.
Date published: 2021-03-21
Rated 2 out of 5 by from This year not user friendly I have been using TT for years and have always found it to be very user friendly. Not this year... why the changes?
Date published: 2021-03-21
Rated 2 out of 5 by from TurboTax Business 2020 needs more work on product I use this Business edition to work on my estate trust documents and it is no way as refined as the Premier product. I used the 2019 Business software last year and the 2020 edition didn't carryover some of the data during the import and there was no way to verify what was copied during the import. Calling in to agent was no help for this Business edition. The e-file to IRS failed to attach my detailed brokerage 1099 as stated in program. Hopefully I won't be audited due to this foul-up using your e-file.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax is awesome It was easy to file my tax with turbotax step by step instructions and guidance.
Date published: 2021-03-21
Rated 5 out of 5 by from it was so easy! Step by step process makes it very easy. We saved over $500 by using Turbo Tax.
Date published: 2021-03-21
Rated 3 out of 5 by from Turbo Tax Business for Estates and Trusts Turbo Tax Business is decent for Estates and Trusts but could use updating. For example should be able to attach additional documents/statements needed for filing.
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome Easy to use, clear instructions. Clear explanations
Date published: 2021-03-21
Rated 2 out of 5 by from State Filing charge is excessive Ok product, but extra state filing charge is excessive.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5672