TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
MMSock from
Happy with Turbo Tax Product
Took me thru multiple steps required for our business, investments, pensions and more. Confident we reviewed all potential tax deductions, credits and taxes.
Date published: 2022-04-11
Rated 5 out of 5 by
DotBoom47 from
turbotax is awesome
The instructions were clear and helpful. It just seems to get easier each year I use it.
Date published: 2022-04-11
Rated 2 out of 5 by
Wastingmytimehere Yearly from
Really, I have to collect information the IRS has?
Aside from having to file a tax return to an IRS that already knows what information I will be sending it, now i get rejected because the IRS doesn't like something I sent it. I have plain old taxes. Turbo Tax has my money and doesn't just point me to the discrepancy. Making them as much a PIA as the IRS
Date published: 2022-04-11
Rated 4 out of 5 by
MDMoose from
STATUS CHECKER STILL BUGGY
I'm comfortable using this product for simple tax returns such as ours. It's error checker is still a bit buggy, but I could hack my way through the program bugs this year.
Date published: 2022-04-11
Rated 2 out of 5 by
ashcraftr from
Some Serious Problems
Horrible experience with Help. Could not answer questions and still no help after that. Did this three times. One representative was extremely rude and told me (about $4100 tax due) that "You don't always get what you want in a refund". There was no continuity between the 3 reps I spoke with.
Date published: 2022-04-11
Rated 5 out of 5 by
Will121 from
Awesome
Deborah is great! Happy to work with her every year.
Date published: 2022-04-11
Rated 5 out of 5 by
Rebbs from
Awesome!
Easy to use! Got all the assistance i needed! Makes doing taxes not so bad!
Date published: 2022-04-11
Rated 4 out of 5 by
fleep from
Year After Year
Facts and figures from previous year smoothly integrated into this year's forms, which alone saves a bunch of time. Importing info from brokerage and getting forms filled automatically is another great advantage.
Date published: 2022-04-11
Rated 5 out of 5 by
newbie oldman from
good and sneaky
I used the interview mode and when I had to go to "info" to familiarize myself on some topics I wish the small window with very small fonts could have been enlarged. Switching to "forms" from the top menu, I did not see a quick single click button to return to the "interview" mode where I was. I was a tad disappointed to see an unexpected additional $25.00 fee to eFile for the State Tax.
Date published: 2022-04-11
Rated 4 out of 5 by
John2004 from
Completed my taxes in 28 hours
Tracked Taxes for Year over Year comparison very useful.
All TurboTax® Offerings Reviews - Page 5672
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MMSock from
Happy with Turbo Tax Product
Took me thru multiple steps required for our business, investments, pensions and more. Confident we reviewed all potential tax deductions, credits and taxes.
Date published: 2022-04-11
Rated 5 out of 5 by
DotBoom47 from
turbotax is awesome
The instructions were clear and helpful. It just seems to get easier each year I use it.
Date published: 2022-04-11
Rated 2 out of 5 by
Wastingmytimehere Yearly from
Really, I have to collect information the IRS has?
Aside from having to file a tax return to an IRS that already knows what information I will be sending it, now i get rejected because the IRS doesn't like something I sent it. I have plain old taxes. Turbo Tax has my money and doesn't just point me to the discrepancy. Making them as much a PIA as the IRS
Date published: 2022-04-11
Rated 4 out of 5 by
MDMoose from
STATUS CHECKER STILL BUGGY
I'm comfortable using this product for simple tax returns such as ours. It's error checker is still a bit buggy, but I could hack my way through the program bugs this year.
Date published: 2022-04-11
Rated 2 out of 5 by
ashcraftr from
Some Serious Problems
Horrible experience with Help. Could not answer questions and still no help after that. Did this three times. One representative was extremely rude and told me (about $4100 tax due) that "You don't always get what you want in a refund". There was no continuity between the 3 reps I spoke with.
Date published: 2022-04-11
Rated 5 out of 5 by
Will121 from
Awesome
Deborah is great! Happy to work with her every year.
Date published: 2022-04-11
Rated 5 out of 5 by
Rebbs from
Awesome!
Easy to use! Got all the assistance i needed! Makes doing taxes not so bad!
Date published: 2022-04-11
Rated 4 out of 5 by
fleep from
Year After Year
Facts and figures from previous year smoothly integrated into this year's forms, which alone saves a bunch of time. Importing info from brokerage and getting forms filled automatically is another great advantage.
Date published: 2022-04-11
Rated 5 out of 5 by
newbie oldman from
good and sneaky
I used the interview mode and when I had to go to "info" to familiarize myself on some topics I wish the small window with very small fonts could have been enlarged. Switching to "forms" from the top menu, I did not see a quick single click button to return to the "interview" mode where I was. I was a tad disappointed to see an unexpected additional $25.00 fee to eFile for the State Tax.
Date published: 2022-04-11
Rated 4 out of 5 by
John2004 from
Completed my taxes in 28 hours
Tracked Taxes for Year over Year comparison very useful.
All TurboTax® Offerings Reviews - Page 5672
Date published: 2022-04-11