TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 1 out of 5 by from Turbotax is alright! TurboTax had a mishap to where all of my personal information was replaced with a stranger's personal information when I logged into my account. I've never had this situation happen to me before dealing with TurboTax. I used TurboTax to file my taxes previously but, I had a lot of issues for the 2019-2020 tax returns. I ended up having to create a new account and resubmitting all of my personal information again. TurboTax could improve a lot more with their security as far as people's personal information goes and provide more helpful options if customer service is unavailable or unable to help.
Date published: 2021-03-21
Rated 4 out of 5 by from simple for me a little longer than expected, but for the price it's great
Date published: 2021-03-21
Rated 5 out of 5 by from awesome, couldnt have been easier asked questions i wouldnt have thought of.. Anyone can use Turbotax
Date published: 2021-03-21
Rated 5 out of 5 by from Simple and Free Great product that walks you through filing process. And best of all it was free when filing through USAA>
Date published: 2021-03-21
Rated 5 out of 5 by from 100/100 turbo tax is killer 100/100 i have used it for years without a problem
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax: Great as always I could never manage all those confusing tax forms without Turbo Tax. I appreciate the assist.
Date published: 2021-03-21
Rated 5 out of 5 by from Make Taxes Easy Turbo Tax walks you through the process and makes filing taxes fast and easy.
Date published: 2021-03-21
Rated 2 out of 5 by from Horrible screen contrast! Why, why, did Turbo Tax switch it up to black back ground with not screen contrast, very difficult to read messages and enter return information.
Date published: 2021-03-21
Rated 3 out of 5 by from couldn't mail in tax forms I keep getting an error about form 8862 missing after every time I e-filed. After calling turbo tax i was told to try mailing taxes in, because it was probably an error with turbo tax. I could not even select an option to even mail taxes in when I tried. Very annoyed as this has never happened before.
Date published: 2021-03-21
Rated 3 out of 5 by from Adequate Tax software It did the job. Even though we used it three years in a row we still had to fill in a lot of information, So annoying. Turbo tax wanted $25 for the state and I did not use them to e-file state. I learned the hard way last year when I payed the fee but the return never ever went to the state. When I called they said they would not refund the money even though they could not get it to the state. I e-filled the state my self and it was easy and took 30 minutes to enter everything.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5670
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax is alright! TurboTax had a mishap to where all of my personal information was replaced with a stranger's personal information when I logged into my account. I've never had this situation happen to me before dealing with TurboTax. I used TurboTax to file my taxes previously but, I had a lot of issues for the 2019-2020 tax returns. I ended up having to create a new account and resubmitting all of my personal information again. TurboTax could improve a lot more with their security as far as people's personal information goes and provide more helpful options if customer service is unavailable or unable to help.
Date published: 2021-03-21
Rated 4 out of 5 by from simple for me a little longer than expected, but for the price it's great
Date published: 2021-03-21
Rated 5 out of 5 by from awesome, couldnt have been easier asked questions i wouldnt have thought of.. Anyone can use Turbotax
Date published: 2021-03-21
Rated 5 out of 5 by from Simple and Free Great product that walks you through filing process. And best of all it was free when filing through USAA>
Date published: 2021-03-21
Rated 5 out of 5 by from 100/100 turbo tax is killer 100/100 i have used it for years without a problem
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax: Great as always I could never manage all those confusing tax forms without Turbo Tax. I appreciate the assist.
Date published: 2021-03-21
Rated 5 out of 5 by from Make Taxes Easy Turbo Tax walks you through the process and makes filing taxes fast and easy.
Date published: 2021-03-21
Rated 2 out of 5 by from Horrible screen contrast! Why, why, did Turbo Tax switch it up to black back ground with not screen contrast, very difficult to read messages and enter return information.
Date published: 2021-03-21
Rated 3 out of 5 by from couldn't mail in tax forms I keep getting an error about form 8862 missing after every time I e-filed. After calling turbo tax i was told to try mailing taxes in, because it was probably an error with turbo tax. I could not even select an option to even mail taxes in when I tried. Very annoyed as this has never happened before.
Date published: 2021-03-21
Rated 3 out of 5 by from Adequate Tax software It did the job. Even though we used it three years in a row we still had to fill in a lot of information, So annoying. Turbo tax wanted $25 for the state and I did not use them to e-file state. I learned the hard way last year when I payed the fee but the return never ever went to the state. When I called they said they would not refund the money even though they could not get it to the state. I e-filled the state my self and it was easy and took 30 minutes to enter everything.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5670