TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is easy and fun! Turbo Tax is easy to navigate and has helped each year with enabling me to receive a bigger refund than any where else!
Date published: 2023-03-27
Rated 1 out of 5 by from Awful. no explanations and Turbo Tax is almost single-handedly responsible for taxes being to painful in the US.
Date published: 2023-03-27
Rated 3 out of 5 by from Disappointed! Have used Turbo Tax for many years now. This is the first year I have been disappointed with the service and will look at others next year for the first time. I was forced to go from Deluxe to Premier because of one form, Schedule D, to list my capital loss carryover from last year. One form cost me $60, one item on one form. Not happy!
Date published: 2023-03-27
Rated 5 out of 5 by from Easy Easy step-by-step directions for filing. Will use this product again.
Date published: 2023-03-27
Rated 5 out of 5 by from Fast and easy Pretty easy to do a return. I had a complicated return in the past, but I stuck with it and took the time to let turbo tax talk me through the process.
Date published: 2023-03-27
Rated 4 out of 5 by from I would use Turbo Tax again. My experience with Turbo Tax was good. I'll try it again.
Date published: 2023-03-27
Rated 3 out of 5 by from Turbo Tax is Great but has changed a bit. I don't ever remember them asking this many questions, I'm confused on why I don't pay the usual amount that I have for the past 8 years excluding last year due to the advanced child tax credit and wish I would have as Tax Pro's prepared them and I have yet to receive my return from 2021... Instead of the $45 to $60 they have gone up to $119 min plus the original $39.99 which was so appealing and why I chose them every year.
Date published: 2023-03-27
Rated 1 out of 5 by from Turbo Tax It Sucked!!! Overpriced when getting money back from state and owing federal it considered it difficult return and made me pay 59 for Maine and 59 for Federal to file. I do not recommend to anyone.
Date published: 2023-03-27
Rated 5 out of 5 by from Tax TurboTax was easy to file the online e-filing system guide you through the entire process took me under one hour to complete very satisfied
Date published: 2023-03-27
Rated 5 out of 5 by from I actually look forward to doing my taxes! I have been doing our family's taxes ever since a private preparer made a huge error costing us quite a bit of money. Never again! The step by step process makes it easy to prepare everything and assures me that I have the proper deductions. I enjoy the process!
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5668
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy and fun! Turbo Tax is easy to navigate and has helped each year with enabling me to receive a bigger refund than any where else!
Date published: 2023-03-27
Rated 1 out of 5 by from Awful. no explanations and Turbo Tax is almost single-handedly responsible for taxes being to painful in the US.
Date published: 2023-03-27
Rated 3 out of 5 by from Disappointed! Have used Turbo Tax for many years now. This is the first year I have been disappointed with the service and will look at others next year for the first time. I was forced to go from Deluxe to Premier because of one form, Schedule D, to list my capital loss carryover from last year. One form cost me $60, one item on one form. Not happy!
Date published: 2023-03-27
Rated 5 out of 5 by from Easy Easy step-by-step directions for filing. Will use this product again.
Date published: 2023-03-27
Rated 5 out of 5 by from Fast and easy Pretty easy to do a return. I had a complicated return in the past, but I stuck with it and took the time to let turbo tax talk me through the process.
Date published: 2023-03-27
Rated 4 out of 5 by from I would use Turbo Tax again. My experience with Turbo Tax was good. I'll try it again.
Date published: 2023-03-27
Rated 3 out of 5 by from Turbo Tax is Great but has changed a bit. I don't ever remember them asking this many questions, I'm confused on why I don't pay the usual amount that I have for the past 8 years excluding last year due to the advanced child tax credit and wish I would have as Tax Pro's prepared them and I have yet to receive my return from 2021... Instead of the $45 to $60 they have gone up to $119 min plus the original $39.99 which was so appealing and why I chose them every year.
Date published: 2023-03-27
Rated 1 out of 5 by from Turbo Tax It Sucked!!! Overpriced when getting money back from state and owing federal it considered it difficult return and made me pay 59 for Maine and 59 for Federal to file. I do not recommend to anyone.
Date published: 2023-03-27
Rated 5 out of 5 by from Tax TurboTax was easy to file the online e-filing system guide you through the entire process took me under one hour to complete very satisfied
Date published: 2023-03-27
Rated 5 out of 5 by from I actually look forward to doing my taxes! I have been doing our family's taxes ever since a private preparer made a huge error costing us quite a bit of money. Never again! The step by step process makes it easy to prepare everything and assures me that I have the proper deductions. I enjoy the process!
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5668