TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TURBO TAX THIS IS 4YR AN I LOVE TURBO TAX I WOULD CONTINUE USING TURBO TAX
Date published: 2022-03-04
Rated 3 out of 5 by from Thank you turbo tax I'm very happy you made things very easy although it cost a lot to use live
Date published: 2022-03-04
Rated 2 out of 5 by from NOT AS GOOD AS USED TO BE TURBO TAX DOES NOT SUPPORT FORM 1116 SCHEDULE B. IF I HAD KNOW THISM I WOULD HAVE PURCHASED ANOTHER PRODUCT.
Date published: 2022-03-04
Rated 5 out of 5 by from TURBO TAX IS THE WAY TO GO I USED TURBO TAX THIS YEAR AND I WAS IMPRESSED OF HOW EASY IT IS TO USE I DOWNLOADED MY W-2 CRYPTO STATEMENTS WITH NO PROBLEMS
Date published: 2022-03-04
Rated 2 out of 5 by from Overpriced and Filing Pain After filling out the same questions approximately 20 times each my forms keep getting rejected by federal and state. On the couple of occasions I've attempted to contact customer service NO ONE is able to help. They've literally watched me repeat the same steps I'd done numerous times before, and still got rejected. When mentioned that I'd need to file by mail (after I'd requested assistance to get it E-Filed), the system wouldn't allow me to print my returns to allow me to send off to get my refund. This is the second time I've used Turbotax. For easy returns it's fine, overpriced for basic assistance, but when it comes to anything other than a 1040EZ form it seems no one on here, or the software, knows how to actually help.
Date published: 2022-03-04
Rated 5 out of 5 by from Easy to use Use it every year but why are you not accepting the lenght?
Date published: 2022-03-04
Rated 5 out of 5 by from Great Quick flawless and smooth delivered sealed and paid.
Date published: 2022-03-04
Rated 5 out of 5 by from turbo tax is easy turbotax is very easy to use they show you how to file step by step
Date published: 2022-03-04
Rated 1 out of 5 by from Turbo Tax is Progressively getting worse Since this process is useless (provided details of redundancy and inadequacies) in previous years feedback on the product and NEVER received any response, I will NOT get into the written specifics captured. All I'm going to say is; 1) continue requesting info already captured, 2) prompts User for info on items they are unqualified for, 3) NEVER after trying to manipulate forms at end received option to apply part of refund to next year, 4) question whether product is QA'd from a novice User perspective 5) After 20+ years of using this product with a progressive deficient forward path it must be time to move on. I imagine you would concur
Date published: 2022-03-04
Rated 5 out of 5 by from Awesome Easy, simple and just straight out great love using turbotax
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5668
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX THIS IS 4YR AN I LOVE TURBO TAX I WOULD CONTINUE USING TURBO TAX
Date published: 2022-03-04
Rated 3 out of 5 by from Thank you turbo tax I'm very happy you made things very easy although it cost a lot to use live
Date published: 2022-03-04
Rated 2 out of 5 by from NOT AS GOOD AS USED TO BE TURBO TAX DOES NOT SUPPORT FORM 1116 SCHEDULE B. IF I HAD KNOW THISM I WOULD HAVE PURCHASED ANOTHER PRODUCT.
Date published: 2022-03-04
Rated 5 out of 5 by from TURBO TAX IS THE WAY TO GO I USED TURBO TAX THIS YEAR AND I WAS IMPRESSED OF HOW EASY IT IS TO USE I DOWNLOADED MY W-2 CRYPTO STATEMENTS WITH NO PROBLEMS
Date published: 2022-03-04
Rated 2 out of 5 by from Overpriced and Filing Pain After filling out the same questions approximately 20 times each my forms keep getting rejected by federal and state. On the couple of occasions I've attempted to contact customer service NO ONE is able to help. They've literally watched me repeat the same steps I'd done numerous times before, and still got rejected. When mentioned that I'd need to file by mail (after I'd requested assistance to get it E-Filed), the system wouldn't allow me to print my returns to allow me to send off to get my refund. This is the second time I've used Turbotax. For easy returns it's fine, overpriced for basic assistance, but when it comes to anything other than a 1040EZ form it seems no one on here, or the software, knows how to actually help.
Date published: 2022-03-04
Rated 5 out of 5 by from Easy to use Use it every year but why are you not accepting the lenght?
Date published: 2022-03-04
Rated 5 out of 5 by from Great Quick flawless and smooth delivered sealed and paid.
Date published: 2022-03-04
Rated 5 out of 5 by from turbo tax is easy turbotax is very easy to use they show you how to file step by step
Date published: 2022-03-04
Rated 1 out of 5 by from Turbo Tax is Progressively getting worse Since this process is useless (provided details of redundancy and inadequacies) in previous years feedback on the product and NEVER received any response, I will NOT get into the written specifics captured. All I'm going to say is; 1) continue requesting info already captured, 2) prompts User for info on items they are unqualified for, 3) NEVER after trying to manipulate forms at end received option to apply part of refund to next year, 4) question whether product is QA'd from a novice User perspective 5) After 20+ years of using this product with a progressive deficient forward path it must be time to move on. I imagine you would concur
Date published: 2022-03-04
Rated 5 out of 5 by from Awesome Easy, simple and just straight out great love using turbotax
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5668