TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Confusing - Need to Improve This is the 1st time filed with this TurboTax Live after over 10 years as a TurboTax user but found this Live program has many areas of misinformation and confusing the tax filer into a frustration stage. However, the CPA is still providing as best service as she can to help the tax filer. Therefore, CPA scored 10, but TurboTax scored 8. So the average is 9 maximum, could be lower. There is more room to improve for TurboTax Live to become user friendly.
Date published: 2022-03-01
Rated 5 out of 5 by from Great service! My tax expert did a great job explaining and walking me through the
Date published: 2022-03-01
Rated 4 out of 5 by from it got the job done it took a whole to get thru the program and some of it required a chat, But eventually I made it to the end and filed
Date published: 2022-03-01
Rated 5 out of 5 by from great system The experience was excellent...made filing easier than ever at a great price
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax isgreat Christina was very thorough, asked clearly any info that she needed.
Date published: 2022-03-01
Rated 5 out of 5 by from Excellent Tax Software It does a great job and asks all the right questions!
Date published: 2022-03-01
Rated 3 out of 5 by from Sneaky expensive I love the service, but the pricing has gone up significantly. I paid it this year, because of convenience, but I'm seriously considering moving elsewhere for next year.
Date published: 2022-03-01
Rated 5 out of 5 by from TURBO IS GREAT!!! IT WAS EASY AND SIMPLE .IT ASKED THE CORRECT QUESTIONS FOR YOU TO FILL OUT EVERYTHING
Date published: 2022-03-01
Rated 5 out of 5 by from EASY TO USE VERY USER FRIENDLY. IT WALKS YOU THROUGH STEP BY STEP
Date published: 2022-03-01
Rated 4 out of 5 by from Tough Phone call with tax person was very good. A ll the way continuing steps neednfixing Ater fixing oops it says i more step,reallydrives me up a wall.After about 6 hours trying to finish taxes am still not done.-
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5665
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Confusing - Need to Improve This is the 1st time filed with this TurboTax Live after over 10 years as a TurboTax user but found this Live program has many areas of misinformation and confusing the tax filer into a frustration stage. However, the CPA is still providing as best service as she can to help the tax filer. Therefore, CPA scored 10, but TurboTax scored 8. So the average is 9 maximum, could be lower. There is more room to improve for TurboTax Live to become user friendly.
Date published: 2022-03-01
Rated 5 out of 5 by from Great service! My tax expert did a great job explaining and walking me through the
Date published: 2022-03-01
Rated 4 out of 5 by from it got the job done it took a whole to get thru the program and some of it required a chat, But eventually I made it to the end and filed
Date published: 2022-03-01
Rated 5 out of 5 by from great system The experience was excellent...made filing easier than ever at a great price
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax isgreat Christina was very thorough, asked clearly any info that she needed.
Date published: 2022-03-01
Rated 5 out of 5 by from Excellent Tax Software It does a great job and asks all the right questions!
Date published: 2022-03-01
Rated 3 out of 5 by from Sneaky expensive I love the service, but the pricing has gone up significantly. I paid it this year, because of convenience, but I'm seriously considering moving elsewhere for next year.
Date published: 2022-03-01
Rated 5 out of 5 by from TURBO IS GREAT!!! IT WAS EASY AND SIMPLE .IT ASKED THE CORRECT QUESTIONS FOR YOU TO FILL OUT EVERYTHING
Date published: 2022-03-01
Rated 5 out of 5 by from EASY TO USE VERY USER FRIENDLY. IT WALKS YOU THROUGH STEP BY STEP
Date published: 2022-03-01
Rated 4 out of 5 by from Tough Phone call with tax person was very good. A ll the way continuing steps neednfixing Ater fixing oops it says i more step,reallydrives me up a wall.After about 6 hours trying to finish taxes am still not done.-
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5665