TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome Great experience. It was easy and the staff was helpful.
Date published: 2023-03-22
Rated 5 out of 5 by from Super easy! Been using for years and just keeps getting better. Thanks!
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax allows me to complete my taxes myself I really appreciate all the questions and help answers. Very Helpful!
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is the way to go! I was pleasantly surprised at how easy it was to complete my taxes. It took about the same amount of time that I spent getting information ready for the accountant.
Date published: 2023-03-22
Rated 2 out of 5 by from MAC Issues I had to do my taxes four times! I called your help desk several times, and became extremely frustrated with the lack of knowledge from the personnel on the other line. I ended up finding that the solution was in my settings for security and privacy, which had to allow full disk access to TurboTax, but no one said anything about that!! Get your stuff together. You used to have a great product now you're going down the tubes.
Date published: 2023-03-22
Rated 5 out of 5 by from Very helpful When I needed help professionals replied promptly.
Date published: 2023-03-22
Rated 3 out of 5 by from It was easy to use but... Very easy to use but the expense was misleading. It said it was 59 dollars to upgrade, not 59 for state and 59 for federal. I wont be filing with them next year. If it wasn't for all the work I had put in I would have rather paid someone that was up front about the cost.
Date published: 2023-03-22
Rated 5 out of 5 by from Another great year with Turbo Tax Easy to use and navigate throughout the whole procedure and I totally satisfied with the filing process.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax online filing was easy It was much easier to use than I anticipated. Instructions were clear and easy to follow. The online help feature was good. They called me back right away when I had a question. Very pleasant experience actually.
Date published: 2023-03-22
Rated 5 out of 5 by from Self-explanitory I recommend to anyone with minimal time on their hands who also needs to look out for their budget.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5665
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome Great experience. It was easy and the staff was helpful.
Date published: 2023-03-22
Rated 5 out of 5 by from Super easy! Been using for years and just keeps getting better. Thanks!
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax allows me to complete my taxes myself I really appreciate all the questions and help answers. Very Helpful!
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is the way to go! I was pleasantly surprised at how easy it was to complete my taxes. It took about the same amount of time that I spent getting information ready for the accountant.
Date published: 2023-03-22
Rated 2 out of 5 by from MAC Issues I had to do my taxes four times! I called your help desk several times, and became extremely frustrated with the lack of knowledge from the personnel on the other line. I ended up finding that the solution was in my settings for security and privacy, which had to allow full disk access to TurboTax, but no one said anything about that!! Get your stuff together. You used to have a great product now you're going down the tubes.
Date published: 2023-03-22
Rated 5 out of 5 by from Very helpful When I needed help professionals replied promptly.
Date published: 2023-03-22
Rated 3 out of 5 by from It was easy to use but... Very easy to use but the expense was misleading. It said it was 59 dollars to upgrade, not 59 for state and 59 for federal. I wont be filing with them next year. If it wasn't for all the work I had put in I would have rather paid someone that was up front about the cost.
Date published: 2023-03-22
Rated 5 out of 5 by from Another great year with Turbo Tax Easy to use and navigate throughout the whole procedure and I totally satisfied with the filing process.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax online filing was easy It was much easier to use than I anticipated. Instructions were clear and easy to follow. The online help feature was good. They called me back right away when I had a question. Very pleasant experience actually.
Date published: 2023-03-22
Rated 5 out of 5 by from Self-explanitory I recommend to anyone with minimal time on their hands who also needs to look out for their budget.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5665