TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from It kept screwing up my state return I had to start over three times this year, because they were doubling the amount of state taxes withheld, which completely screwed up my state refund amount. I had to switch to a different web browser in order to get it to work correctly. I've been using TurboTax for eight years now and this is the worst experience I've had with it. I think I'm going to try a different service next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Very good tool file taxes Very efficient and effective way of filing taxes accurately
Date published: 2022-04-17
Rated 4 out of 5 by from Really Convenient I like the ease of use of the online Turbo Tax tool. This is my fourth year using it. Why pay for costly tax preparation if I really don't need to? I like the support the tool offers. When I had a question, I was able to search for myself, chat online with an agent, call them, and I even spoke to a Tax Analyst who was very helpful. Turbo Tax makes me feel confident in my own skills.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy Expensive, very expensive. Expensive, very expensive
Date published: 2022-04-17
Rated 3 out of 5 by from turbo should allow corrections while filling out info turbo does not correct info when you try....the edit doesn't accept changes/...
Date published: 2022-04-17
Rated 5 out of 5 by from SUPER CONVIENIENT I am the type of person who absolutely hates paperwork and doing taxes. This app made my experience wayyyy less stressful.
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome again Quick accurate timely inexpensive good fun amazing
Date published: 2022-04-17
Rated 4 out of 5 by from Always trusted I like the simplicity of filling the returns. I also like that you provide answers to questions that may arise.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! Great experience. I have been using Turbo Tax for many years now and I am very happy with it!
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome First time using this company app. Heard good things and decided to try. Using the deluxe program with state filing. Really worked great. Easy to follow instructions, especially liked the check/double check form feature to ensure all way good. Worth the price
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 5662
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from It kept screwing up my state return I had to start over three times this year, because they were doubling the amount of state taxes withheld, which completely screwed up my state refund amount. I had to switch to a different web browser in order to get it to work correctly. I've been using TurboTax for eight years now and this is the worst experience I've had with it. I think I'm going to try a different service next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Very good tool file taxes Very efficient and effective way of filing taxes accurately
Date published: 2022-04-17
Rated 4 out of 5 by from Really Convenient I like the ease of use of the online Turbo Tax tool. This is my fourth year using it. Why pay for costly tax preparation if I really don't need to? I like the support the tool offers. When I had a question, I was able to search for myself, chat online with an agent, call them, and I even spoke to a Tax Analyst who was very helpful. Turbo Tax makes me feel confident in my own skills.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy Expensive, very expensive. Expensive, very expensive
Date published: 2022-04-17
Rated 3 out of 5 by from turbo should allow corrections while filling out info turbo does not correct info when you try....the edit doesn't accept changes/...
Date published: 2022-04-17
Rated 5 out of 5 by from SUPER CONVIENIENT I am the type of person who absolutely hates paperwork and doing taxes. This app made my experience wayyyy less stressful.
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome again Quick accurate timely inexpensive good fun amazing
Date published: 2022-04-17
Rated 4 out of 5 by from Always trusted I like the simplicity of filling the returns. I also like that you provide answers to questions that may arise.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! Great experience. I have been using Turbo Tax for many years now and I am very happy with it!
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome First time using this company app. Heard good things and decided to try. Using the deluxe program with state filing. Really worked great. Easy to follow instructions, especially liked the check/double check form feature to ensure all way good. Worth the price
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 5662