TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Lovfe TurboTax! We have used TurboTax for several years now. It is so easy to get our taxes completed without worrying about making a mistake or leaving anything out. I just wish the e-file fees were not so expensive.
Date published: 2021-03-01
Rated 5 out of 5 by from very easy I used turbo tax in the past. I then had to hire an accountant to do taxes. this year (2020), my taxes are simple w-2's. I am very pleased with how informative the site was to use.
Date published: 2021-03-01
Rated 1 out of 5 by from Absolutely Awful 4 years in a row my taxes have been rejected by the IRS. 4 years. This is the last time im using this service. What a joke!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use super easy to follow directions and help with credits
Date published: 2021-03-01
Rated 4 out of 5 by from good services was able to talk to a real person to resolve my issues, i don't feel the service should cost as much as it does just because i invest, which is the only down side to it.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very user friendly Dennis was very helpful and listened to my concerns.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is my BFF Peace of mind, easy to use, I learn more and more each year!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax was easy to follow and FREE! I feel like I got the best refund possible.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is pretty good! While this was my first time using TurboTax, I had some difficulty --- some of it was due to the delay in processing my prior year's tax return (2019 in 2020). I was able to spend about an hour on the phone with Olivia and we went through everything and corrected some errors from my first submission... Here's keeping my finger's crossed the 2nd time is the charm!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Fantastic The step-by-step process is user friendly, self-explanatory and a "breeze" to use. I used the live chat to get some information, the agent was very helpful and courteous.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 5660
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Lovfe TurboTax! We have used TurboTax for several years now. It is so easy to get our taxes completed without worrying about making a mistake or leaving anything out. I just wish the e-file fees were not so expensive.
Date published: 2021-03-01
Rated 5 out of 5 by from very easy I used turbo tax in the past. I then had to hire an accountant to do taxes. this year (2020), my taxes are simple w-2's. I am very pleased with how informative the site was to use.
Date published: 2021-03-01
Rated 1 out of 5 by from Absolutely Awful 4 years in a row my taxes have been rejected by the IRS. 4 years. This is the last time im using this service. What a joke!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use super easy to follow directions and help with credits
Date published: 2021-03-01
Rated 4 out of 5 by from good services was able to talk to a real person to resolve my issues, i don't feel the service should cost as much as it does just because i invest, which is the only down side to it.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very user friendly Dennis was very helpful and listened to my concerns.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is my BFF Peace of mind, easy to use, I learn more and more each year!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax was easy to follow and FREE! I feel like I got the best refund possible.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is pretty good! While this was my first time using TurboTax, I had some difficulty --- some of it was due to the delay in processing my prior year's tax return (2019 in 2020). I was able to spend about an hour on the phone with Olivia and we went through everything and corrected some errors from my first submission... Here's keeping my finger's crossed the 2nd time is the charm!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Fantastic The step-by-step process is user friendly, self-explanatory and a "breeze" to use. I used the live chat to get some information, the agent was very helpful and courteous.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 5660