TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is very user friendly I was able t go go through my return and was able to asked questions and they provided the correct answers
Date published: 2023-03-26
Rated 2 out of 5 by from Turbo tax is plagued by upselling It works and is fast. Too fast in some cases and can cause you to skip over details if you are not careful. It is also plagued by upselling. It constantly attempts to get you to 'upgrade' or use some sort of extra product.
Date published: 2023-03-26
Rated 3 out of 5 by from Too Expensive Fairly siimple return, yet costs $194 federal and state. Will be looking for alternatives next year.
Date published: 2023-03-26
Rated 4 out of 5 by from TurboTax Deluxe is super easy to use! I purchased TurboTax Deluxe to file my 2022 tax return because I have a retirement account through my employer, as well as three months of ACA tax credits.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax was great! The Turbo Tax service was very proficient and professional.
Date published: 2023-03-26
Rated 2 out of 5 by from NO LONGER FREE The software is fine. The constant adds for upgrades to premium and deluxe is too much. Went all the way through with the "free" version, only to be forced to upgrade at the end for something that has been free for years. This will be the last year that we use Turbo Tax.
Date published: 2023-03-26
Rated 5 out of 5 by from Holds your hand through the entire process Been filling for the last 8 years, and again this year to make 9, even though I started an llc all easy as ever.
Date published: 2023-03-26
Rated 5 out of 5 by from Nice and easy I've been using Turbo Tax for five years. It's getting easier and easier! Thanks!
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use Easy to use, everything was already uploaded. Will use again next year
Date published: 2023-03-26
Rated 3 out of 5 by from Easy to use, but beware of hidden fees Very easy to use, but there are ways in which the "free" service can be converted into Premium without selecting. I even tried to "clear and restart" my tax filing to make it so i didn't have to pay $119, plus an addition state filing fee in the amount of $39, but still at the very end of my filing (after the 2nd time entering all of my information in) is when you can expect to see charges. I could end up paying someone locally less than what Turbo Tax charges at the end.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5660
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very user friendly I was able t go go through my return and was able to asked questions and they provided the correct answers
Date published: 2023-03-26
Rated 2 out of 5 by from Turbo tax is plagued by upselling It works and is fast. Too fast in some cases and can cause you to skip over details if you are not careful. It is also plagued by upselling. It constantly attempts to get you to 'upgrade' or use some sort of extra product.
Date published: 2023-03-26
Rated 3 out of 5 by from Too Expensive Fairly siimple return, yet costs $194 federal and state. Will be looking for alternatives next year.
Date published: 2023-03-26
Rated 4 out of 5 by from TurboTax Deluxe is super easy to use! I purchased TurboTax Deluxe to file my 2022 tax return because I have a retirement account through my employer, as well as three months of ACA tax credits.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax was great! The Turbo Tax service was very proficient and professional.
Date published: 2023-03-26
Rated 2 out of 5 by from NO LONGER FREE The software is fine. The constant adds for upgrades to premium and deluxe is too much. Went all the way through with the "free" version, only to be forced to upgrade at the end for something that has been free for years. This will be the last year that we use Turbo Tax.
Date published: 2023-03-26
Rated 5 out of 5 by from Holds your hand through the entire process Been filling for the last 8 years, and again this year to make 9, even though I started an llc all easy as ever.
Date published: 2023-03-26
Rated 5 out of 5 by from Nice and easy I've been using Turbo Tax for five years. It's getting easier and easier! Thanks!
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use Easy to use, everything was already uploaded. Will use again next year
Date published: 2023-03-26
Rated 3 out of 5 by from Easy to use, but beware of hidden fees Very easy to use, but there are ways in which the "free" service can be converted into Premium without selecting. I even tried to "clear and restart" my tax filing to make it so i didn't have to pay $119, plus an addition state filing fee in the amount of $39, but still at the very end of my filing (after the 2nd time entering all of my information in) is when you can expect to see charges. I could end up paying someone locally less than what Turbo Tax charges at the end.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5660