TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TurboTax is awesome, but ... I absolutely NEED to be able to upload the accounting activity from quickbooks online!!! I use OBO and TurboTax Business Desktop, every year I look forward to being able to transfer the data seamlessly and end up having to type it in again. Please HELP, cannot be super hard to fix. Alex.
Date published: 2022-09-13
Rated 5 out of 5 by from Appreciate my tax expert (delisa) for all the help Bit of a struggle but finally turned it around thanks to my tax expert.
Date published: 2022-09-13
Rated 5 out of 5 by from Turbo Tax was very helpful. Turbo Tax was very quick to reply to my questions. When I needed to speak with someone they were always easy to understand and patient while walking me through the problem I was having.
Date published: 2022-09-13
Rated 1 out of 5 by from Can't print screens Argh! Why can't we print the progress screen that show last year's numbers compared with this?
Date published: 2022-09-13
Rated 5 out of 5 by from TURBO TAX IS GREAT I HAVE BEEN DOING MY TAXES WITH TURBO TAX FOR YEARS AND THEY HAVE ALWAYS BEEN GOOD AND PROFESSIAL
Date published: 2022-09-13
Rated 5 out of 5 by from Turbo Tax is amazing and make everything simple Everyone is super nice and amazing! John was my tax expert and helped me tremendously.
Date published: 2022-09-13
Rated 5 out of 5 by from Consistent, user friendly although 'weighty' Is comforting to know that prior years' returns are here -- whether I need them or not. Fairly easy to use though getting answers to some questions requires Fed help or Google.
Date published: 2022-09-13
Rated 3 out of 5 by from Ohio State Option I wanted to be able to eFile both the federal and state returns. The program went through the error checks on both and found no issues. When I went to eFile, the only option was for federal, the Ohio eFile was not allowed. Talked to tech support and was told that Ohio had cut off eFile for the year. Called Ohio Business Tax support and was told that that was not true, they are still receiving eFile transmissions and Intuit should be able to send the file. Called Intuit support back and talked with a different person who stated they were actually having occassional issues with the state eFiling part of the program, but had no time frame for a fix. This was a partial waste of money for the Ohio option. May go back to HRBlock.
Date published: 2022-09-13
Rated 5 out of 5 by from TurboTax 2021 #Goodstuff The software was very easy to use; follow instructions and answer the questions....could not be much simpler
Date published: 2022-09-13
Rated 5 out of 5 by from So quick and easy! I waited a long time to file and it was super easy through this website, I won't wait again next year.
Date published: 2022-09-13
All TurboTax® Offerings Reviews - Page 5658
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is awesome, but ... I absolutely NEED to be able to upload the accounting activity from quickbooks online!!! I use OBO and TurboTax Business Desktop, every year I look forward to being able to transfer the data seamlessly and end up having to type it in again. Please HELP, cannot be super hard to fix. Alex.
Date published: 2022-09-13
Rated 5 out of 5 by from Appreciate my tax expert (delisa) for all the help Bit of a struggle but finally turned it around thanks to my tax expert.
Date published: 2022-09-13
Rated 5 out of 5 by from Turbo Tax was very helpful. Turbo Tax was very quick to reply to my questions. When I needed to speak with someone they were always easy to understand and patient while walking me through the problem I was having.
Date published: 2022-09-13
Rated 1 out of 5 by from Can't print screens Argh! Why can't we print the progress screen that show last year's numbers compared with this?
Date published: 2022-09-13
Rated 5 out of 5 by from TURBO TAX IS GREAT I HAVE BEEN DOING MY TAXES WITH TURBO TAX FOR YEARS AND THEY HAVE ALWAYS BEEN GOOD AND PROFESSIAL
Date published: 2022-09-13
Rated 5 out of 5 by from Turbo Tax is amazing and make everything simple Everyone is super nice and amazing! John was my tax expert and helped me tremendously.
Date published: 2022-09-13
Rated 5 out of 5 by from Consistent, user friendly although 'weighty' Is comforting to know that prior years' returns are here -- whether I need them or not. Fairly easy to use though getting answers to some questions requires Fed help or Google.
Date published: 2022-09-13
Rated 3 out of 5 by from Ohio State Option I wanted to be able to eFile both the federal and state returns. The program went through the error checks on both and found no issues. When I went to eFile, the only option was for federal, the Ohio eFile was not allowed. Talked to tech support and was told that Ohio had cut off eFile for the year. Called Ohio Business Tax support and was told that that was not true, they are still receiving eFile transmissions and Intuit should be able to send the file. Called Intuit support back and talked with a different person who stated they were actually having occassional issues with the state eFiling part of the program, but had no time frame for a fix. This was a partial waste of money for the Ohio option. May go back to HRBlock.
Date published: 2022-09-13
Rated 5 out of 5 by from TurboTax 2021 #Goodstuff The software was very easy to use; follow instructions and answer the questions....could not be much simpler
Date published: 2022-09-13
Rated 5 out of 5 by from So quick and easy! I waited a long time to file and it was super easy through this website, I won't wait again next year.
Date published: 2022-09-13
All TurboTax® Offerings Reviews - Page 5658