TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Gets slower and harder to use every year! Would have probably been significantly quicker to do manually on paper IRS forms. TurboTax gets more cumbersome and bloated every year, resulting in slower and slower taxes. Probably more room for error as well. As an added bonus, most of the "Tips" were absolutely worthless this year.
Date published: 2022-04-18
Rated 5 out of 5 by from I'm Confident I feel that TurboTax did a really good job at ensuring that I maximized my return, and it was pretty easy. I also had great customer service the three times that I had phone calls with TurboTax tax experts.
Date published: 2022-04-18
Rated 3 out of 5 by from rough and not user friendly Took a few times to e-file because of issues that don't make sense
Date published: 2022-04-18
Rated 5 out of 5 by from Great service and so easy to use! Nobody like doing taxes but TurboTax makes it alot less stressful.
Date published: 2022-04-18
Rated 5 out of 5 by from super easy to use been using it for years, and it gets easier every year
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax ok but where is free Fidelity version? TurboTax is always pretty easy to use and I have complete confidence in accuracy of my return. However, I am completely disappointed that the "free version" available through Fidelity website is a chimera. I find this a very underhanded corporate tease.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and Accurate Turbo tax is easy to use. When using Turbo tax, I know my forms are filed correctly. No worries of being audited.
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax was great turbo Tax live expert saved me lost of money thank you K $$$
Date published: 2022-04-18
Rated 4 out of 5 by from turbo tax is pretty good I always have to pay so I wait. Bought the turbotax max package had a question was told I would have to file an extension because turbotax live was booked up. That's the whole purpose of buying the most expensive package turbotax sells, is asking questions to a person live.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy to follow steps and guides It is easy to follow the steps and suggestions to complete the return. The form is getting better all the time.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5654
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Gets slower and harder to use every year! Would have probably been significantly quicker to do manually on paper IRS forms. TurboTax gets more cumbersome and bloated every year, resulting in slower and slower taxes. Probably more room for error as well. As an added bonus, most of the "Tips" were absolutely worthless this year.
Date published: 2022-04-18
Rated 5 out of 5 by from I'm Confident I feel that TurboTax did a really good job at ensuring that I maximized my return, and it was pretty easy. I also had great customer service the three times that I had phone calls with TurboTax tax experts.
Date published: 2022-04-18
Rated 3 out of 5 by from rough and not user friendly Took a few times to e-file because of issues that don't make sense
Date published: 2022-04-18
Rated 5 out of 5 by from Great service and so easy to use! Nobody like doing taxes but TurboTax makes it alot less stressful.
Date published: 2022-04-18
Rated 5 out of 5 by from super easy to use been using it for years, and it gets easier every year
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax ok but where is free Fidelity version? TurboTax is always pretty easy to use and I have complete confidence in accuracy of my return. However, I am completely disappointed that the "free version" available through Fidelity website is a chimera. I find this a very underhanded corporate tease.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and Accurate Turbo tax is easy to use. When using Turbo tax, I know my forms are filed correctly. No worries of being audited.
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax was great turbo Tax live expert saved me lost of money thank you K $$$
Date published: 2022-04-18
Rated 4 out of 5 by from turbo tax is pretty good I always have to pay so I wait. Bought the turbotax max package had a question was told I would have to file an extension because turbotax live was booked up. That's the whole purpose of buying the most expensive package turbotax sells, is asking questions to a person live.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy to follow steps and guides It is easy to follow the steps and suggestions to complete the return. The form is getting better all the time.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5654