TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Paid more than I thought I thought it would be $39, then when I went to pay it was deluxe for $49 and added another $59 to do my state taxes. I don't remember having to pay that last year. All because I had unemployment my taxes are somehow complex. But should those in need be given more of a break. Will look into another option to file next year as I paid over $100.
Date published: 2022-03-01
Rated 5 out of 5 by from Low cost but big value Super easy to use and the service fees pay for themselves in peace of mind alone!
Date published: 2022-03-01
Rated 5 out of 5 by from Awesome service Perfect work highly recommended will return next year
Date published: 2022-03-01
Rated 4 out of 5 by from Problems with driver's license info Been using TurboTax for many years and never had any programming problems. This year when trying to add my driver's license date of birth and issue date it kept telling me that the dates were reversed. Used your help site and there was no workaround except to mark the entries, No date for the DOB and add the year only for the issue date. disappointing. Never had a problem with this before. Otherwise, everything seemed to work as usual. Bad programming.
Date published: 2022-03-01
Rated 1 out of 5 by from This is the 1st year having problems with turbo tX I've used turbo tax for the last 10 years I've never had a issue till this year. I used full service. I will do them myself next year. The lady this year was hard to get a hold of took days for response I am very disappointed. The lady who I got for full service last year was amazing she made time for me. Answered all my questions and wad quick about everything. This year was the opposite. So ill continue myself next year. Maybe try something new.
Date published: 2022-03-01
Rated 5 out of 5 by from Love this software! Year after Year, easy to use, answers all my questions
Date published: 2022-03-01
Rated 4 out of 5 by from Very helpful I just finished. Theres a lot of questions and answers which were helpful.
Date published: 2022-03-01
Rated 5 out of 5 by from Works Great Using Turbo Tax is quick and easy. It allows me the confidence to complete and file my own taxes.
Date published: 2022-03-01
Rated 5 out of 5 by from My dependance on Turbo Tax Turbo Tax gives me the opportunity using estimated receipts to see my tax exposure early in the tax season. Great for planning. Been using Turbo Tax for over 15 years.
Date published: 2022-03-01
Rated 5 out of 5 by from Have used it a number of years. Easy to file. Easy use. Find it a breeze to follow. Buy it at local Office Depot.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5651
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Paid more than I thought I thought it would be $39, then when I went to pay it was deluxe for $49 and added another $59 to do my state taxes. I don't remember having to pay that last year. All because I had unemployment my taxes are somehow complex. But should those in need be given more of a break. Will look into another option to file next year as I paid over $100.
Date published: 2022-03-01
Rated 5 out of 5 by from Low cost but big value Super easy to use and the service fees pay for themselves in peace of mind alone!
Date published: 2022-03-01
Rated 5 out of 5 by from Awesome service Perfect work highly recommended will return next year
Date published: 2022-03-01
Rated 4 out of 5 by from Problems with driver's license info Been using TurboTax for many years and never had any programming problems. This year when trying to add my driver's license date of birth and issue date it kept telling me that the dates were reversed. Used your help site and there was no workaround except to mark the entries, No date for the DOB and add the year only for the issue date. disappointing. Never had a problem with this before. Otherwise, everything seemed to work as usual. Bad programming.
Date published: 2022-03-01
Rated 1 out of 5 by from This is the 1st year having problems with turbo tX I've used turbo tax for the last 10 years I've never had a issue till this year. I used full service. I will do them myself next year. The lady this year was hard to get a hold of took days for response I am very disappointed. The lady who I got for full service last year was amazing she made time for me. Answered all my questions and wad quick about everything. This year was the opposite. So ill continue myself next year. Maybe try something new.
Date published: 2022-03-01
Rated 5 out of 5 by from Love this software! Year after Year, easy to use, answers all my questions
Date published: 2022-03-01
Rated 4 out of 5 by from Very helpful I just finished. Theres a lot of questions and answers which were helpful.
Date published: 2022-03-01
Rated 5 out of 5 by from Works Great Using Turbo Tax is quick and easy. It allows me the confidence to complete and file my own taxes.
Date published: 2022-03-01
Rated 5 out of 5 by from My dependance on Turbo Tax Turbo Tax gives me the opportunity using estimated receipts to see my tax exposure early in the tax season. Great for planning. Been using Turbo Tax for over 15 years.
Date published: 2022-03-01
Rated 5 out of 5 by from Have used it a number of years. Easy to file. Easy use. Find it a breeze to follow. Buy it at local Office Depot.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5651