TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from I was dissappointed this year I had to re-enter my information several times because after a pause in working on it, I would come back and find that I needed to enter the information again and it wasn't saved. I could not find a save button and had to do this several times. Very frustrating. I have used Turbo Tax for many years and this was the only time I have ever had this sort of problem. I usually use the CD disk I get from Costco but this year I tried using the downloadable version from Costco but was not impressed. I hope this get fixed or I will not be using Turbo Tax anymore.
Date published: 2022-04-10
Rated 5 out of 5 by from Awsome This was an Absolutely Great experience doing this with Turbo.
Date published: 2022-04-10
Rated 1 out of 5 by from Sneak attack with the $25 for state filing Poor crypto support and hidden fee/ not obvious $25 for state e file
Date published: 2022-04-10
Rated 4 out of 5 by from TurboTax Premier desktop and crypto I bought the TurboTax Premier version for 2021 because it was advertised to allow cryptocurrencies entries. I bought the desktop download version. However, the desktop version does NOT have the ability to enter cryptocurrency transactions. It seems that the online version does have that functionality, but the desktop version does not as there is no cryptocurrency option within the Investment section. Please fix that.
Date published: 2022-04-10
Rated 5 out of 5 by from Excellent, as usual Turbotax is always a pleasure to work with, and makes tax filing easy, even with a few complications
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome!! Turbo Tax is so easy to use and I love that it asks important questions.
Date published: 2022-04-10
Rated 4 out of 5 by from 2021 Turbo Tax Survey For the most part, Turbo Tax was fairly simple. There was some confusion with what to print. Also, when e-filing my state tax return, Turbo Tax asked for my credit card number to be entered without showing the amount that would be charged first.
Date published: 2022-04-10
Rated 2 out of 5 by from Product is too expensive I only had simple losses but had to pay for extra services. No discount for loyalty
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Online was great with expert service Service Agent was so helpful and worked with me patiently.
Date published: 2022-04-10
Rated 2 out of 5 by from Turbo Tax NOT GOOD this year I have been using Tubo Tax for more than 20 years. All smooth before. Easy quick. But this year, Turbo Tax just is not that smart anymore. Had to manually check 3 times to finally get everything right. It even asked strange question out of blue saying my wife health insurance stopped in the middle of the year. Not sure where Turbo Tax got that ridiculous information. Bad. Very bad
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 5651
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I was dissappointed this year I had to re-enter my information several times because after a pause in working on it, I would come back and find that I needed to enter the information again and it wasn't saved. I could not find a save button and had to do this several times. Very frustrating. I have used Turbo Tax for many years and this was the only time I have ever had this sort of problem. I usually use the CD disk I get from Costco but this year I tried using the downloadable version from Costco but was not impressed. I hope this get fixed or I will not be using Turbo Tax anymore.
Date published: 2022-04-10
Rated 5 out of 5 by from Awsome This was an Absolutely Great experience doing this with Turbo.
Date published: 2022-04-10
Rated 1 out of 5 by from Sneak attack with the $25 for state filing Poor crypto support and hidden fee/ not obvious $25 for state e file
Date published: 2022-04-10
Rated 4 out of 5 by from TurboTax Premier desktop and crypto I bought the TurboTax Premier version for 2021 because it was advertised to allow cryptocurrencies entries. I bought the desktop download version. However, the desktop version does NOT have the ability to enter cryptocurrency transactions. It seems that the online version does have that functionality, but the desktop version does not as there is no cryptocurrency option within the Investment section. Please fix that.
Date published: 2022-04-10
Rated 5 out of 5 by from Excellent, as usual Turbotax is always a pleasure to work with, and makes tax filing easy, even with a few complications
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome!! Turbo Tax is so easy to use and I love that it asks important questions.
Date published: 2022-04-10
Rated 4 out of 5 by from 2021 Turbo Tax Survey For the most part, Turbo Tax was fairly simple. There was some confusion with what to print. Also, when e-filing my state tax return, Turbo Tax asked for my credit card number to be entered without showing the amount that would be charged first.
Date published: 2022-04-10
Rated 2 out of 5 by from Product is too expensive I only had simple losses but had to pay for extra services. No discount for loyalty
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Online was great with expert service Service Agent was so helpful and worked with me patiently.
Date published: 2022-04-10
Rated 2 out of 5 by from Turbo Tax NOT GOOD this year I have been using Tubo Tax for more than 20 years. All smooth before. Easy quick. But this year, Turbo Tax just is not that smart anymore. Had to manually check 3 times to finally get everything right. It even asked strange question out of blue saying my wife health insurance stopped in the middle of the year. Not sure where Turbo Tax got that ridiculous information. Bad. Very bad
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 5651