TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 2 out of 5 by
Sara64 from
I was dissappointed this year
I had to re-enter my information several times because after a pause in working on it, I would come back and find that I needed to enter the information again and it wasn't saved. I could not find a save button and had to do this several times. Very frustrating. I have used Turbo Tax for many years and this was the only time I have ever had this sort of problem. I usually use the CD disk I get from Costco but this year I tried using the downloadable version from Costco but was not impressed. I hope this get fixed or I will not be using Turbo Tax anymore.
Date published: 2022-04-10
Rated 5 out of 5 by
GRCC991112 from
Awsome
This was an Absolutely Great experience doing this with Turbo.
Date published: 2022-04-10
Rated 1 out of 5 by
Tdubs2142 from
Sneak attack with the $25 for state filing
Poor crypto support and hidden fee/ not obvious $25 for state e file
Date published: 2022-04-10
Rated 4 out of 5 by
paulmed from
TurboTax Premier desktop and crypto
I bought the TurboTax Premier version for 2021 because it was advertised to allow cryptocurrencies entries. I bought the desktop download version. However, the desktop version does NOT have the ability to enter cryptocurrency transactions. It seems that the online version does have that functionality, but the desktop version does not as there is no cryptocurrency option within the Investment section. Please fix that.
Date published: 2022-04-10
Rated 5 out of 5 by
28173489jdfn from
Excellent, as usual
Turbotax is always a pleasure to work with, and makes tax filing easy, even with a few complications
Date published: 2022-04-10
Rated 5 out of 5 by
Melzer64 from
Turbo Tax is Awesome!!
Turbo Tax is so easy to use and I love that it asks important questions.
Date published: 2022-04-10
Rated 4 out of 5 by
JRknots from
2021 Turbo Tax Survey
For the most part, Turbo Tax was fairly simple. There was some confusion with what to print. Also, when e-filing my state tax return, Turbo Tax asked for my credit card number to be entered without showing the amount that would be charged first.
Date published: 2022-04-10
Rated 2 out of 5 by
Josephine S from
Product is too expensive
I only had simple losses but had to pay for extra services. No discount for loyalty
Date published: 2022-04-10
Rated 5 out of 5 by
Preejith from
Turbo Tax Online was great with expert service
Service Agent was so helpful and worked with me patiently.
Date published: 2022-04-10
Rated 2 out of 5 by
kn105 from
Turbo Tax NOT GOOD this year
I have been using Tubo Tax for more than 20 years. All smooth before. Easy quick. But this year, Turbo Tax just is not that smart anymore. Had to manually check 3 times to finally get everything right. It even asked strange question out of blue saying my wife health insurance stopped in the middle of the year. Not sure where Turbo Tax got that ridiculous information. Bad. Very bad
All TurboTax® Offerings Reviews - Page 5651
Date published: 2022-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Sara64 from
I was dissappointed this year
I had to re-enter my information several times because after a pause in working on it, I would come back and find that I needed to enter the information again and it wasn't saved. I could not find a save button and had to do this several times. Very frustrating. I have used Turbo Tax for many years and this was the only time I have ever had this sort of problem. I usually use the CD disk I get from Costco but this year I tried using the downloadable version from Costco but was not impressed. I hope this get fixed or I will not be using Turbo Tax anymore.
Date published: 2022-04-10
Rated 5 out of 5 by
GRCC991112 from
Awsome
This was an Absolutely Great experience doing this with Turbo.
Date published: 2022-04-10
Rated 1 out of 5 by
Tdubs2142 from
Sneak attack with the $25 for state filing
Poor crypto support and hidden fee/ not obvious $25 for state e file
Date published: 2022-04-10
Rated 4 out of 5 by
paulmed from
TurboTax Premier desktop and crypto
I bought the TurboTax Premier version for 2021 because it was advertised to allow cryptocurrencies entries. I bought the desktop download version. However, the desktop version does NOT have the ability to enter cryptocurrency transactions. It seems that the online version does have that functionality, but the desktop version does not as there is no cryptocurrency option within the Investment section. Please fix that.
Date published: 2022-04-10
Rated 5 out of 5 by
28173489jdfn from
Excellent, as usual
Turbotax is always a pleasure to work with, and makes tax filing easy, even with a few complications
Date published: 2022-04-10
Rated 5 out of 5 by
Melzer64 from
Turbo Tax is Awesome!!
Turbo Tax is so easy to use and I love that it asks important questions.
Date published: 2022-04-10
Rated 4 out of 5 by
JRknots from
2021 Turbo Tax Survey
For the most part, Turbo Tax was fairly simple. There was some confusion with what to print. Also, when e-filing my state tax return, Turbo Tax asked for my credit card number to be entered without showing the amount that would be charged first.
Date published: 2022-04-10
Rated 2 out of 5 by
Josephine S from
Product is too expensive
I only had simple losses but had to pay for extra services. No discount for loyalty
Date published: 2022-04-10
Rated 5 out of 5 by
Preejith from
Turbo Tax Online was great with expert service
Service Agent was so helpful and worked with me patiently.
Date published: 2022-04-10
Rated 2 out of 5 by
kn105 from
Turbo Tax NOT GOOD this year
I have been using Tubo Tax for more than 20 years. All smooth before. Easy quick. But this year, Turbo Tax just is not that smart anymore. Had to manually check 3 times to finally get everything right. It even asked strange question out of blue saying my wife health insurance stopped in the middle of the year. Not sure where Turbo Tax got that ridiculous information. Bad. Very bad
All TurboTax® Offerings Reviews - Page 5651
Date published: 2022-04-10