TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by
CedMal from
TurboTax is Awesome!
Simple to use and quick. It is awesome that there is no cost to file for the military. I will continue to use TurboTax.
Date published: 2023-03-23
Rated 5 out of 5 by
Atmanand from
Working with TurboTax is a huge relief
This stuff makes me nervous, but TurboTax was reassuring and thorough. I'm recommending it to family and friends.
Date published: 2023-03-23
Rated 2 out of 5 by
Yurie from
Turbo Tax is frustrating
Turbo Tax has changed its platform. It no longer provides access to previous tax returns in the beginning stages. It does not allow users to look at tax return forms as its being filled in (at least not that I could find). When I specified unreimbursed meal expenses, the program insisted that my unreimbursed expenses were less than the "reimbursed expenses". I did not check the box that indicated the expenses were reimbursed. Later, the program asked for the prior year's AGI and indicated I could look it up via Turbo Tax. When I attempted to do this multiple times, the message I got is that I did not file with Turbo Tax for the prior year. Well, I did. I have a hard copy to prove it. The new interface is not as user friendly as it once was.
Date published: 2023-03-23
Rated 5 out of 5 by
Shyki from
Turbo tax is awesome
Turbo tax is a good software to use for tax purposes
Date published: 2023-03-23
Rated 1 out of 5 by
LazyFrank from
My rental mortgage interest can't be deducted
Turbo didn't remind me that my rental property's mortgage interest should not be added to my deduction. It even said everything looks good during the last checking.
Date published: 2023-03-23
Rated 5 out of 5 by
Shannon1756 from
forced review
easy but expensive , some errors would not allow correction
Date published: 2023-03-23
Rated 5 out of 5 by
EK Summit from
Turbo Tax is Awesome!
Turbo Tax makes the process easy! I didn't have to go to a tax preparer's office, everything was completed in the comfort of my own home.
Date published: 2023-03-23
Rated 4 out of 5 by
AlaskaFishr from
Overall great, needs better Amended instructions
Overall TurboTax is awesome, however each year there is something that usually trips me up and may or may not be found in the user Help comments which are not always reliable (can TurboTax monitor them more and insert comments?). For example, this year I had to do amended taxes, and after my returns were processed, I went back into TurboTax to do the amended taxes. That went OK until it was time to submit them, a popup with my Federal amended return came up which I printed, signed and, following the instructions from TurboTax, mailed at the post office. Then did the state (CA) one electronically. However after all that, in closing out TurboTax found that it wanted me to submit the Federal one again electronically too, which I did, then it had me print out a Voucher to include in the postal mail, but I had already mailed all the forms TurboTax had me print out! Why didn't those form instructions (and the app) tell me to NOT mail until the VOUCHER was printed to include? So now I'm wondering if my Amended return will have problems at the IRS.... Not a good feeling.
Date published: 2023-03-23
Rated 5 out of 5 by
AllOut1223 from
Turbo Tax gets the job done
Excellent tax software. Asks all the questions to help you complete the return and has detailed information you can access if you're not sure about something.
Date published: 2023-03-23
Rated 5 out of 5 by
Ant2023322 from
Turbo Tax is Amazing!
Easy to use! It explains everything you need to know and takes you step by step.
All TurboTax® Offerings Reviews - Page 5651
Date published: 2023-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CedMal from
TurboTax is Awesome!
Simple to use and quick. It is awesome that there is no cost to file for the military. I will continue to use TurboTax.
Date published: 2023-03-23
Rated 5 out of 5 by
Atmanand from
Working with TurboTax is a huge relief
This stuff makes me nervous, but TurboTax was reassuring and thorough. I'm recommending it to family and friends.
Date published: 2023-03-23
Rated 2 out of 5 by
Yurie from
Turbo Tax is frustrating
Turbo Tax has changed its platform. It no longer provides access to previous tax returns in the beginning stages. It does not allow users to look at tax return forms as its being filled in (at least not that I could find). When I specified unreimbursed meal expenses, the program insisted that my unreimbursed expenses were less than the "reimbursed expenses". I did not check the box that indicated the expenses were reimbursed. Later, the program asked for the prior year's AGI and indicated I could look it up via Turbo Tax. When I attempted to do this multiple times, the message I got is that I did not file with Turbo Tax for the prior year. Well, I did. I have a hard copy to prove it. The new interface is not as user friendly as it once was.
Date published: 2023-03-23
Rated 5 out of 5 by
Shyki from
Turbo tax is awesome
Turbo tax is a good software to use for tax purposes
Date published: 2023-03-23
Rated 1 out of 5 by
LazyFrank from
My rental mortgage interest can't be deducted
Turbo didn't remind me that my rental property's mortgage interest should not be added to my deduction. It even said everything looks good during the last checking.
Date published: 2023-03-23
Rated 5 out of 5 by
Shannon1756 from
forced review
easy but expensive , some errors would not allow correction
Date published: 2023-03-23
Rated 5 out of 5 by
EK Summit from
Turbo Tax is Awesome!
Turbo Tax makes the process easy! I didn't have to go to a tax preparer's office, everything was completed in the comfort of my own home.
Date published: 2023-03-23
Rated 4 out of 5 by
AlaskaFishr from
Overall great, needs better Amended instructions
Overall TurboTax is awesome, however each year there is something that usually trips me up and may or may not be found in the user Help comments which are not always reliable (can TurboTax monitor them more and insert comments?). For example, this year I had to do amended taxes, and after my returns were processed, I went back into TurboTax to do the amended taxes. That went OK until it was time to submit them, a popup with my Federal amended return came up which I printed, signed and, following the instructions from TurboTax, mailed at the post office. Then did the state (CA) one electronically. However after all that, in closing out TurboTax found that it wanted me to submit the Federal one again electronically too, which I did, then it had me print out a Voucher to include in the postal mail, but I had already mailed all the forms TurboTax had me print out! Why didn't those form instructions (and the app) tell me to NOT mail until the VOUCHER was printed to include? So now I'm wondering if my Amended return will have problems at the IRS.... Not a good feeling.
Date published: 2023-03-23
Rated 5 out of 5 by
AllOut1223 from
Turbo Tax gets the job done
Excellent tax software. Asks all the questions to help you complete the return and has detailed information you can access if you're not sure about something.
Date published: 2023-03-23
Rated 5 out of 5 by
Ant2023322 from
Turbo Tax is Amazing!
Easy to use! It explains everything you need to know and takes you step by step.
All TurboTax® Offerings Reviews - Page 5651
Date published: 2023-03-23