TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Tubo is awesome Keeps you moving forward, with very good explanations.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to Use Online Tools I tried to do my taxes using the CD but my computer out-of-date. This is the first time I used TurboTax online and it was just as easy as using the CD. I was confident my taxes and filing were done properly.
Date published: 2023-04-19
Rated 5 out of 5 by from Another Year of Outstanding Experience This is another year of using TurboTax for preparing my tax returns. I cannot express enough the convenience that this service provides to filing my annual requirements.
Date published: 2023-04-19
Rated 2 out of 5 by from TurboTax Didn't Tell Me Everything Upfront Filing was going good, this was my first year to file taxes. I showed a good return coming back to me considering the little amount I made last year. I was supposed to file for free but Turbo Tax at the last minute said I had to upgrade due to excess tax withheld, cost was $59 then without telling my upfront that I would be charged $39 for going direct deposit through their provider. They took almost a third of my refund to file a free return.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Awesome! This program was very easy to use. It made filing so simple. Thanks
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax is terrible with the upselling Turbo Tax is ridiculous how it is constantly hitting you up to pay more for services you shouldn't need if TurboTax is a quality product. It should be criminal. best example was when I went to pay my bill to turbotax and it rolled up one amount, then I went back to make a change I forgot about, then back to paying them again - they had added some other bs $45 charge. Luckily I caught it and removed this optional (and ridiculous) charge. If people want to get upsold by turbotax and pay 100s of dollars to file, then they should just do it the old fashioned way and pay someone you can talk to directly.
Date published: 2023-04-19
Rated 5 out of 5 by from what a program i like the simple no pressure approach of the program. i never feel dumb when using it.
Date published: 2023-04-19
Rated 5 out of 5 by from Got it done! I was nervous about doing my taxes myself but TurboTax made it super easy! It's very user friendly and easy to follow. It prompts you throughout so you don't miss a thing1
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent Easy to use it is always painless walks you through it step by step
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Peasy Easy to find the information and to file state taxes and federal. A little pricey for a college kid!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 566
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tubo is awesome Keeps you moving forward, with very good explanations.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to Use Online Tools I tried to do my taxes using the CD but my computer out-of-date. This is the first time I used TurboTax online and it was just as easy as using the CD. I was confident my taxes and filing were done properly.
Date published: 2023-04-19
Rated 5 out of 5 by from Another Year of Outstanding Experience This is another year of using TurboTax for preparing my tax returns. I cannot express enough the convenience that this service provides to filing my annual requirements.
Date published: 2023-04-19
Rated 2 out of 5 by from TurboTax Didn't Tell Me Everything Upfront Filing was going good, this was my first year to file taxes. I showed a good return coming back to me considering the little amount I made last year. I was supposed to file for free but Turbo Tax at the last minute said I had to upgrade due to excess tax withheld, cost was $59 then without telling my upfront that I would be charged $39 for going direct deposit through their provider. They took almost a third of my refund to file a free return.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Awesome! This program was very easy to use. It made filing so simple. Thanks
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax is terrible with the upselling Turbo Tax is ridiculous how it is constantly hitting you up to pay more for services you shouldn't need if TurboTax is a quality product. It should be criminal. best example was when I went to pay my bill to turbotax and it rolled up one amount, then I went back to make a change I forgot about, then back to paying them again - they had added some other bs $45 charge. Luckily I caught it and removed this optional (and ridiculous) charge. If people want to get upsold by turbotax and pay 100s of dollars to file, then they should just do it the old fashioned way and pay someone you can talk to directly.
Date published: 2023-04-19
Rated 5 out of 5 by from what a program i like the simple no pressure approach of the program. i never feel dumb when using it.
Date published: 2023-04-19
Rated 5 out of 5 by from Got it done! I was nervous about doing my taxes myself but TurboTax made it super easy! It's very user friendly and easy to follow. It prompts you throughout so you don't miss a thing1
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent Easy to use it is always painless walks you through it step by step
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Peasy Easy to find the information and to file state taxes and federal. A little pricey for a college kid!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 566