TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Product review Pretty good for first time. It was user friendly..
Date published: 2022-10-19
Rated 5 out of 5 by from Very user friendly! Comprehensive, Clearly formatted, Menues were inteligable, Line entry explainations were clear and helpful.
Date published: 2022-10-19
Rated 5 out of 5 by from excellent product for ease and accuracy every question is answered before asked, and very easy to follow and complete
Date published: 2022-10-19
Rated 4 out of 5 by from As usual Turbo Tax Business gets the job done This is the second time with Turbo Tax Business after using the individual program for several years.It asks questions and checks your entries. Thanks
Date published: 2022-10-19
Rated 2 out of 5 by from I had several issues with the program I had several issues. I was on with support for 3 hours and had no resolution. I have used turbotax for many years and have never run in to so many problems.
Date published: 2022-10-19
Rated 3 out of 5 by from TurboTax is not as user friendly as it should be TurboTax is not as user friendly as it should be. It directs the user to do things that are not readily apparent. For example, it tells the user to click on the Save as a PDF button at the bottom of the screen but there is no such button. The user has to find it. Since TurboTax creates the program, they should direct the user to the actual location.
Date published: 2022-10-19
Rated 5 out of 5 by from CPA Dropped the Ball and TURBO Tax Stepped UP! Easy and supportive - thank you for stepping up! My CPA had my documents since February 2022, filed an extension without my knowledge and on October 17th told me he couldn't do them!!!!! UNBELIEVABLE!!!!!
Date published: 2022-10-19
Rated 5 out of 5 by from The Ease of Similarity!! Always enjoy using Turbo Tax. Year after year the preparation of tax returns gets easier.
Date published: 2022-10-18
Rated 5 out of 5 by from Turbotax is simply the BEST! An easy decision! I used TT Premier Desktop. Excellent software that guides you and check your entries/ categories, prompting you with real sense comments. The search feature helped me look up forms associated with deductions, or anything I needed to understand. The TT "Live Help" is invaluable, and so was getting to speak with a CPA. I cannot tell you how this saved me from errors, lost time an money. At the end, you also receive prompts to fully review, save your files, print copies and protect your self with Audit Defense service, should you be audited. There is no other service as great!
Date published: 2022-10-18
Rated 3 out of 5 by from TURBOTAX IS GREAT! GREAT EXPERIENCE! intuit TurboTax is so great and efficient
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 5647
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Product review Pretty good for first time. It was user friendly..
Date published: 2022-10-19
Rated 5 out of 5 by from Very user friendly! Comprehensive, Clearly formatted, Menues were inteligable, Line entry explainations were clear and helpful.
Date published: 2022-10-19
Rated 5 out of 5 by from excellent product for ease and accuracy every question is answered before asked, and very easy to follow and complete
Date published: 2022-10-19
Rated 4 out of 5 by from As usual Turbo Tax Business gets the job done This is the second time with Turbo Tax Business after using the individual program for several years.It asks questions and checks your entries. Thanks
Date published: 2022-10-19
Rated 2 out of 5 by from I had several issues with the program I had several issues. I was on with support for 3 hours and had no resolution. I have used turbotax for many years and have never run in to so many problems.
Date published: 2022-10-19
Rated 3 out of 5 by from TurboTax is not as user friendly as it should be TurboTax is not as user friendly as it should be. It directs the user to do things that are not readily apparent. For example, it tells the user to click on the Save as a PDF button at the bottom of the screen but there is no such button. The user has to find it. Since TurboTax creates the program, they should direct the user to the actual location.
Date published: 2022-10-19
Rated 5 out of 5 by from CPA Dropped the Ball and TURBO Tax Stepped UP! Easy and supportive - thank you for stepping up! My CPA had my documents since February 2022, filed an extension without my knowledge and on October 17th told me he couldn't do them!!!!! UNBELIEVABLE!!!!!
Date published: 2022-10-19
Rated 5 out of 5 by from The Ease of Similarity!! Always enjoy using Turbo Tax. Year after year the preparation of tax returns gets easier.
Date published: 2022-10-18
Rated 5 out of 5 by from Turbotax is simply the BEST! An easy decision! I used TT Premier Desktop. Excellent software that guides you and check your entries/ categories, prompting you with real sense comments. The search feature helped me look up forms associated with deductions, or anything I needed to understand. The TT "Live Help" is invaluable, and so was getting to speak with a CPA. I cannot tell you how this saved me from errors, lost time an money. At the end, you also receive prompts to fully review, save your files, print copies and protect your self with Audit Defense service, should you be audited. There is no other service as great!
Date published: 2022-10-18
Rated 3 out of 5 by from TURBOTAX IS GREAT! GREAT EXPERIENCE! intuit TurboTax is so great and efficient
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 5647