TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is So Easy Turbo Tax is easy to use! Don't have anything else to add.
Date published: 2022-03-01
Rated 5 out of 5 by from Painless After having a busy tax year I decided to use Full Service to ease the stress of filing. After just 5 days working with my tax expert we had everything finalized and filed. Huge weight off my shoulders!
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax is excellent for tax preparation. I have used Turbo Tax for years with no problems whatsoever. Maximum return. It covers all the deductions very thoroughly. Easy to understand instructions.
Date published: 2022-03-01
Rated 5 out of 5 by from SIMPLE You would have to be a complete idiot to not know how to file your taxes with turbo tax. plus if you have a unique tax situation you can just pay more to talk to an actual person who can help do your taxes with you so it makes more sense.
Date published: 2022-03-01
Rated 2 out of 5 by from Not as easy to use this year The download from my financial institution didn't happen at the start of my return as in previous years. I also got multiple questions about items in the 1099-B that I hadn't seen previously, and spent A LOT of time trying to figure it out. The help screens were no help at all. The previous years only took 3-4 hours for me to do, this year was about 3 times that. Next year I will research alternatives to TurboTax
Date published: 2022-03-01
Rated 4 out of 5 by from TurboTax is opaque It took some time to understand why I was getting so many messages from Kristina. I finally figured out that I had to click on the tiny photo in the lower right hand corner.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbotax got my taxes done!!! Turbotax was great and helped get me the best possible return. I recommend them to anyone who needs to get their taxes done.
Date published: 2022-03-01
Rated 5 out of 5 by from Great experience Turbo tax was very easy to use And self explanatory and guided me through any questions I needed answered. I love using TurboTax
Date published: 2022-03-01
Rated 3 out of 5 by from Disappointed with online version This year I decided to use the online version of TT. The primary reason for this decision was that I thought I can access my file from a second computer and use it to complete our daughter's return. The software worked the same way as the SD version, but the big difference was that I wasn't able to use it for multiple returns, so we had to pay twice. In addition, our tax files are now stored on Intuit's server, which is highly undesirable for us. Next year I'll research the download version to make sure I don't make the same mistake twice.
Date published: 2022-03-01
Rated 5 out of 5 by from Great service Simple and easy to use, most efficient tax service
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5644
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is So Easy Turbo Tax is easy to use! Don't have anything else to add.
Date published: 2022-03-01
Rated 5 out of 5 by from Painless After having a busy tax year I decided to use Full Service to ease the stress of filing. After just 5 days working with my tax expert we had everything finalized and filed. Huge weight off my shoulders!
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax is excellent for tax preparation. I have used Turbo Tax for years with no problems whatsoever. Maximum return. It covers all the deductions very thoroughly. Easy to understand instructions.
Date published: 2022-03-01
Rated 5 out of 5 by from SIMPLE You would have to be a complete idiot to not know how to file your taxes with turbo tax. plus if you have a unique tax situation you can just pay more to talk to an actual person who can help do your taxes with you so it makes more sense.
Date published: 2022-03-01
Rated 2 out of 5 by from Not as easy to use this year The download from my financial institution didn't happen at the start of my return as in previous years. I also got multiple questions about items in the 1099-B that I hadn't seen previously, and spent A LOT of time trying to figure it out. The help screens were no help at all. The previous years only took 3-4 hours for me to do, this year was about 3 times that. Next year I will research alternatives to TurboTax
Date published: 2022-03-01
Rated 4 out of 5 by from TurboTax is opaque It took some time to understand why I was getting so many messages from Kristina. I finally figured out that I had to click on the tiny photo in the lower right hand corner.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbotax got my taxes done!!! Turbotax was great and helped get me the best possible return. I recommend them to anyone who needs to get their taxes done.
Date published: 2022-03-01
Rated 5 out of 5 by from Great experience Turbo tax was very easy to use And self explanatory and guided me through any questions I needed answered. I love using TurboTax
Date published: 2022-03-01
Rated 3 out of 5 by from Disappointed with online version This year I decided to use the online version of TT. The primary reason for this decision was that I thought I can access my file from a second computer and use it to complete our daughter's return. The software worked the same way as the SD version, but the big difference was that I wasn't able to use it for multiple returns, so we had to pay twice. In addition, our tax files are now stored on Intuit's server, which is highly undesirable for us. Next year I'll research the download version to make sure I don't make the same mistake twice.
Date published: 2022-03-01
Rated 5 out of 5 by from Great service Simple and easy to use, most efficient tax service
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5644