TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Box 14-a on 1099-r held up my state refund I couldn't get my state refund of $257 because TurboTax kept holding up my return because box 14-a was larger than box 16 (which is typically 0 in the past). But even when I filled in Box 16 with the total amount in Box 1, it still wouldn't go thru. I lost $257. I'm sure the state will eventually send it to me but...
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is a great product I have used Turbo Tax for the past 25 years. It just keeps getting better and easier to use.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is a solid product TurboTax is a solid product. It's fairly straight-forward to use. I'd like it better if it had a document view, so one could see and access all the forms directly. Another nice thing would be a what-if sort of feature, so you could quickly see the implications of answering a question one way or another.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax made it easy!! It is easy and all the information is calculated for you!!
Date published: 2021-05-17
Rated 5 out of 5 by from TT was easy and awesome! Turbo tax was very easy to use and took less than 30 minutes to complete!
Date published: 2021-05-17
Rated 5 out of 5 by from the best of the all easy to fill, easy to get your money. i will use TurboTax next year
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax update issue I have filed my taxes without issue for at least 10 years and this year I was not able to update my Turbotax software either automatically or manually which prevented me from e-filing my taxes. I waited until tax day to ensure the software had the more recent changes incorporated into the program. Imagine my surprise when it took over 4 hours after reading several blogs to uninstall and then re-install the software for my Windows 10 OS...
Date published: 2021-05-17
Rated 5 out of 5 by from 7-8 Years in a Row of Great Experiences I use Turbo Tax Deluxe and have had wonderful experiences, so far. I love the prompts and feel confident about the information I'm entering. I also love the ability to pay a bit more and have a real person help me if I ever get audited. Thanks, Turbo Tax!
Date published: 2021-05-17
Rated 5 out of 5 by from awesome excellent, easy nice way to do my taxes, thank you !!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from life saver I waited til the last minute H & R blocks were all busy overwhelmed and not taking walk ins I decided I can do this with live help and I did Done and done
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 565
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Box 14-a on 1099-r held up my state refund I couldn't get my state refund of $257 because TurboTax kept holding up my return because box 14-a was larger than box 16 (which is typically 0 in the past). But even when I filled in Box 16 with the total amount in Box 1, it still wouldn't go thru. I lost $257. I'm sure the state will eventually send it to me but...
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is a great product I have used Turbo Tax for the past 25 years. It just keeps getting better and easier to use.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is a solid product TurboTax is a solid product. It's fairly straight-forward to use. I'd like it better if it had a document view, so one could see and access all the forms directly. Another nice thing would be a what-if sort of feature, so you could quickly see the implications of answering a question one way or another.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax made it easy!! It is easy and all the information is calculated for you!!
Date published: 2021-05-17
Rated 5 out of 5 by from TT was easy and awesome! Turbo tax was very easy to use and took less than 30 minutes to complete!
Date published: 2021-05-17
Rated 5 out of 5 by from the best of the all easy to fill, easy to get your money. i will use TurboTax next year
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax update issue I have filed my taxes without issue for at least 10 years and this year I was not able to update my Turbotax software either automatically or manually which prevented me from e-filing my taxes. I waited until tax day to ensure the software had the more recent changes incorporated into the program. Imagine my surprise when it took over 4 hours after reading several blogs to uninstall and then re-install the software for my Windows 10 OS...
Date published: 2021-05-17
Rated 5 out of 5 by from 7-8 Years in a Row of Great Experiences I use Turbo Tax Deluxe and have had wonderful experiences, so far. I love the prompts and feel confident about the information I'm entering. I also love the ability to pay a bit more and have a real person help me if I ever get audited. Thanks, Turbo Tax!
Date published: 2021-05-17
Rated 5 out of 5 by from awesome excellent, easy nice way to do my taxes, thank you !!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from life saver I waited til the last minute H & R blocks were all busy overwhelmed and not taking walk ins I decided I can do this with live help and I did Done and done
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 565