TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from turbo tax is great nice way to file your taxes. I like it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax was easy to use. I was able to file my taxes without any issues and quickly.
Date published: 2021-03-22
Rated 5 out of 5 by from FAST, EASY AND AWESOME!! This was so easy. They were even able to find and incorporate from an employer that went out of business and did not send me my W-2. My mom uses H&R Block and said Turbo Tax was faster and easier.
Date published: 2021-03-22
Rated 3 out of 5 by from Problems Been using Turbotax for many years with great results. This year had several problems with updates failing and preventing tax return submission. Could have been Windows 10 or Turbotax. It took two re-installs to finally submit returns.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy and simple to file It could not be simpler. I took me about 20 minutes to do my whole return
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax the Best I use Turbo Tax every year. Its accurate, very helpful and gets you the best refund they can.
Date published: 2021-03-22
Rated 5 out of 5 by from Free edition worked great. Simple to use. Easy-to-use & simple for anyone to use who doesn't have itemized deductions.
Date published: 2021-03-22
Rated 1 out of 5 by from WORST EXPERIENCE IN YEARS Got stuck and support was absolutely useless. If I hadn't been using this system for years I would have moved on after hours and hours wasted to fix a simple entry.
Date published: 2021-03-22
Rated 4 out of 5 by from TurboTax could be better TurboTax is great overall. There are often times when an issue is brought up during the filing process where "review required" is noted but no additional information is provided by Turbotax to further assist. There is only so much information provided on my tax forms. I don't understand how many times I need to enter the same information over and over again before Tubotax considers it acceptable to move on with the next step. There needs to be more communication/clarification from Turbotax without trying to push additional fees. It's almost as though no additional info is provided in order to encourage people to pay for the next "level" of services. This needs to be stopped. Please be more specific in your instructions if the information entered into the form is not appropriate or sufficient.
Date published: 2021-03-22
Rated 4 out of 5 by from I use it every year was but on hold and missed the helper when she came on line.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5640
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great nice way to file your taxes. I like it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax was easy to use. I was able to file my taxes without any issues and quickly.
Date published: 2021-03-22
Rated 5 out of 5 by from FAST, EASY AND AWESOME!! This was so easy. They were even able to find and incorporate from an employer that went out of business and did not send me my W-2. My mom uses H&R Block and said Turbo Tax was faster and easier.
Date published: 2021-03-22
Rated 3 out of 5 by from Problems Been using Turbotax for many years with great results. This year had several problems with updates failing and preventing tax return submission. Could have been Windows 10 or Turbotax. It took two re-installs to finally submit returns.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy and simple to file It could not be simpler. I took me about 20 minutes to do my whole return
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax the Best I use Turbo Tax every year. Its accurate, very helpful and gets you the best refund they can.
Date published: 2021-03-22
Rated 5 out of 5 by from Free edition worked great. Simple to use. Easy-to-use & simple for anyone to use who doesn't have itemized deductions.
Date published: 2021-03-22
Rated 1 out of 5 by from WORST EXPERIENCE IN YEARS Got stuck and support was absolutely useless. If I hadn't been using this system for years I would have moved on after hours and hours wasted to fix a simple entry.
Date published: 2021-03-22
Rated 4 out of 5 by from TurboTax could be better TurboTax is great overall. There are often times when an issue is brought up during the filing process where "review required" is noted but no additional information is provided by Turbotax to further assist. There is only so much information provided on my tax forms. I don't understand how many times I need to enter the same information over and over again before Tubotax considers it acceptable to move on with the next step. There needs to be more communication/clarification from Turbotax without trying to push additional fees. It's almost as though no additional info is provided in order to encourage people to pay for the next "level" of services. This needs to be stopped. Please be more specific in your instructions if the information entered into the form is not appropriate or sufficient.
Date published: 2021-03-22
Rated 4 out of 5 by from I use it every year was but on hold and missed the helper when she came on line.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5640