TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from TurboTax is reliable I've been using TurboTax for about 10 years now and it has never let me down.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to use Easy to use and does a thorough job. This is my second year using it.
Date published: 2021-03-03
Rated 5 out of 5 by from making it easier My taxes are a pain this year. new forms and everything. I can't remember the Woman I spoke with but she was a rockstar. Stayed with me till it was finished, and got me through a form that I couldn't figure out.
Date published: 2021-03-03
Rated 5 out of 5 by from Excellent program I've been filing on my own with the help of Turbo Tax for at least 10 years now. And I've always had better returns. The best part is that everything is explained and laid out for me to see. I don't have to ask what something means to a 3rd party nor do I have to pay an astronomical amount just to get little in return. I am always happy with Turbo Tax. Thanks so much for this option.
Date published: 2021-03-03
Rated 3 out of 5 by from Turbotax glitchy this year Ive been using TurboTax for 8 years and filing 2020 taxes was not easy. I had to clear and restart everything several times because of an unemployment compensation glitch in the system. I added my unemployment income and watched my tax return amount drop (as it should). At the end when it was time to review, it told me there was an error and I needed to review the values I added in for unemployment. I went in and added what they said was missing and it deducted the unemployment income a second time from my tax return amount. I wasnt able to delete it so I had to redo it several times as the same error kept coming up. So when it came time to review again i skipped over the review and when the docs were ready to be filed and checked the hard copy print docs and unemployment was correctly noted. I was able to file in peace knowing I didnt leave anything out but having to skip over something they were flagging was extremely frustrating. That's an error in TurboTax that needs fixing.
Date published: 2021-03-03
Rated 5 out of 5 by from AWESOME loved the simplicity of the whole program. Will refer to others.
Date published: 2021-03-03
Rated 4 out of 5 by from I Like Turbo Tax, but Need work On State Returns I have used Turbo Tax for many years, but by now, I would have thought they could have found a solution for my MN state return. The problem is I had a small penalty for under withholding. Due to this I need to file by mail. Come on Turbo Tax figure it out!
Date published: 2021-03-03
Rated 1 out of 5 by from No "It's free" no it's not. It's confusing and I can never do it by myself. They charge you $60 and then be like. "You can just take it out of your federal return!" (with a $40 processing fee) bruh $100???? FR???? I'M BROKE. I do my OWN taxes because I can't AFFORD to have someone do them FOR ME. C'mon now..
Date published: 2021-03-03
Rated 4 out of 5 by from Review This system is easy, quick and simple. The program that intuit uses is extremely user friendly.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo I have used Turbo for the past like 8 years doing my taxes by myself. Turbo Tax makes it very easy for users to do taxes alone and their support is awesome!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5640
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is reliable I've been using TurboTax for about 10 years now and it has never let me down.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to use Easy to use and does a thorough job. This is my second year using it.
Date published: 2021-03-03
Rated 5 out of 5 by from making it easier My taxes are a pain this year. new forms and everything. I can't remember the Woman I spoke with but she was a rockstar. Stayed with me till it was finished, and got me through a form that I couldn't figure out.
Date published: 2021-03-03
Rated 5 out of 5 by from Excellent program I've been filing on my own with the help of Turbo Tax for at least 10 years now. And I've always had better returns. The best part is that everything is explained and laid out for me to see. I don't have to ask what something means to a 3rd party nor do I have to pay an astronomical amount just to get little in return. I am always happy with Turbo Tax. Thanks so much for this option.
Date published: 2021-03-03
Rated 3 out of 5 by from Turbotax glitchy this year Ive been using TurboTax for 8 years and filing 2020 taxes was not easy. I had to clear and restart everything several times because of an unemployment compensation glitch in the system. I added my unemployment income and watched my tax return amount drop (as it should). At the end when it was time to review, it told me there was an error and I needed to review the values I added in for unemployment. I went in and added what they said was missing and it deducted the unemployment income a second time from my tax return amount. I wasnt able to delete it so I had to redo it several times as the same error kept coming up. So when it came time to review again i skipped over the review and when the docs were ready to be filed and checked the hard copy print docs and unemployment was correctly noted. I was able to file in peace knowing I didnt leave anything out but having to skip over something they were flagging was extremely frustrating. That's an error in TurboTax that needs fixing.
Date published: 2021-03-03
Rated 5 out of 5 by from AWESOME loved the simplicity of the whole program. Will refer to others.
Date published: 2021-03-03
Rated 4 out of 5 by from I Like Turbo Tax, but Need work On State Returns I have used Turbo Tax for many years, but by now, I would have thought they could have found a solution for my MN state return. The problem is I had a small penalty for under withholding. Due to this I need to file by mail. Come on Turbo Tax figure it out!
Date published: 2021-03-03
Rated 1 out of 5 by from No "It's free" no it's not. It's confusing and I can never do it by myself. They charge you $60 and then be like. "You can just take it out of your federal return!" (with a $40 processing fee) bruh $100???? FR???? I'M BROKE. I do my OWN taxes because I can't AFFORD to have someone do them FOR ME. C'mon now..
Date published: 2021-03-03
Rated 4 out of 5 by from Review This system is easy, quick and simple. The program that intuit uses is extremely user friendly.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo I have used Turbo for the past like 8 years doing my taxes by myself. Turbo Tax makes it very easy for users to do taxes alone and their support is awesome!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5640