TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from TurboTax - great comforting and helpful service Turbotax's platform has overall been very easy to use in terms of actually filing. I have had some difficulties when it comes down to purchase of different product versions and the process of actually submitting and having to go through the process of e-filing again (which was not a big deal because Turbotax saved the documents even though it didn't appear to). I was really scared when I thought I lost all my tax return documents but TurboTax's team has been very helpful in every issue I have had and made me that much more likely to use Turbotax aside from a couple of functional issues.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbotax was pretty helpful TurboTax was helpful for the most part. However, it didn't always recognize changes after I reviewed certain items.
Date published: 2023-03-23
Rated 5 out of 5 by from Long term user of TurboTax We have used TurboTax for a numbe of years and have developed high confidence in it. It generates all the correct forms and makes submitting them and handeling payments/refunds easy.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is great nice and easy to use. I will use Turbo Tax again next year.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax is ok Turbotax was easier to use then some years I've filled
Date published: 2023-03-23
Rated 5 out of 5 by from TURBO TAX SOLVED A COUPLE OF STICKY QUESTIONS EXCELLENT TECHNICAL SUPPORT AND DID NOT HAVE TO WAIT FOREVER TO GET A TAX EXPERT ON LINE
Date published: 2023-03-23
Rated 5 out of 5 by from turbotax was great all experts I spoke with answered all my questions quickly
Date published: 2023-03-23
Rated 5 out of 5 by from This is an excellent service I will always use turbotax and recommend to my friends and family.
Date published: 2023-03-23
Rated 4 out of 5 by from Customer Service I was having trouble submitting documents , and every time i called the support team they were very helpful and patient with me. There kindness went a very long way with me.. I'll be back next year !!!
Date published: 2023-03-23
Rated 2 out of 5 by from Expensive for SAAS - sneaky in fees Sneaky in fees and does not let you change over easily to a different option or clearly define what is included in each. I also had a robinhood credit it wouldnt let me apply
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5635
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax - great comforting and helpful service Turbotax's platform has overall been very easy to use in terms of actually filing. I have had some difficulties when it comes down to purchase of different product versions and the process of actually submitting and having to go through the process of e-filing again (which was not a big deal because Turbotax saved the documents even though it didn't appear to). I was really scared when I thought I lost all my tax return documents but TurboTax's team has been very helpful in every issue I have had and made me that much more likely to use Turbotax aside from a couple of functional issues.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbotax was pretty helpful TurboTax was helpful for the most part. However, it didn't always recognize changes after I reviewed certain items.
Date published: 2023-03-23
Rated 5 out of 5 by from Long term user of TurboTax We have used TurboTax for a numbe of years and have developed high confidence in it. It generates all the correct forms and makes submitting them and handeling payments/refunds easy.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is great nice and easy to use. I will use Turbo Tax again next year.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax is ok Turbotax was easier to use then some years I've filled
Date published: 2023-03-23
Rated 5 out of 5 by from TURBO TAX SOLVED A COUPLE OF STICKY QUESTIONS EXCELLENT TECHNICAL SUPPORT AND DID NOT HAVE TO WAIT FOREVER TO GET A TAX EXPERT ON LINE
Date published: 2023-03-23
Rated 5 out of 5 by from turbotax was great all experts I spoke with answered all my questions quickly
Date published: 2023-03-23
Rated 5 out of 5 by from This is an excellent service I will always use turbotax and recommend to my friends and family.
Date published: 2023-03-23
Rated 4 out of 5 by from Customer Service I was having trouble submitting documents , and every time i called the support team they were very helpful and patient with me. There kindness went a very long way with me.. I'll be back next year !!!
Date published: 2023-03-23
Rated 2 out of 5 by from Expensive for SAAS - sneaky in fees Sneaky in fees and does not let you change over easily to a different option or clearly define what is included in each. I also had a robinhood credit it wouldnt let me apply
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5635