TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes filing easy. 2 concerns: Closed retirement account and did not receive 2nd Stimulus.
Date published: 2021-03-19
Rated 5 out of 5 by from Reliable and Efficient I've been using Turbo Tax since the very first time I was able to file for a return (since about 2015). Every year I log onto Turbo Tax and I'm able to file my taxes in the comfort of my own home, conveniently on my own laptop. This year however, Turbo Tax added some cool new futures that I totally took advantage of! They now have live Tax Experts that you can chat with over the phone that walk you through any trouble you're experiencing while trying to do your taxes, they even appear on your computer screen so you can see who you're talking to (but they can't see you). This was a very personable touch that they added and it's very great to have! They also have a new option where you can have a Tax Expert complete your entire refund for you! I didn't use that this time around but maybe next year I will.
Date published: 2021-03-19
Rated 5 out of 5 by from I absolutely love how quick and easy it was I had a wonderful experience with Turbo Tax. It was easy and quick. They found me EVERY Penny.. I was Super Impressed. They made experts available right away.. Thank You
Date published: 2021-03-19
Rated 4 out of 5 by from Longtime TurboTax User For some unknown reason I could not access my 2019 TurboTax filing in my Intuit account in order to find out my AGI to E-file. This was very frustrating!
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax was awesome and easy! TurboTax broke everything down that I needed to know to do everything myself.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo tax is great very good with helping me through the filing,i would recommend it
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax Very Easy to Navigate This is the only tax program I have ever used and I like it very much. The program takes you though easy to follow steps that start with your personal profile and before you know it you are done and feeling good about what you have accomplished. Along the way if you have a problem understanding what the IRS is wanting there is always help there to have a chat or phone call to help you understand what to do.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo tax is easy to use. Easy and helpful...and great that you can file with ease.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo tax is great! I've been using it for 3 years now and it's easy and fast to use. Highly recommended!
Date published: 2021-03-19
Rated 4 out of 5 by from I like CDs. Turbo tax not available in Walmart at all, and most places only carry basic and delux. no one carries Business on CD. I downloaded it off of Amazon, it worked but was nerve racking with all the codes and validations and multiple steps, a one step download would be great.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5632
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes filing easy. 2 concerns: Closed retirement account and did not receive 2nd Stimulus.
Date published: 2021-03-19
Rated 5 out of 5 by from Reliable and Efficient I've been using Turbo Tax since the very first time I was able to file for a return (since about 2015). Every year I log onto Turbo Tax and I'm able to file my taxes in the comfort of my own home, conveniently on my own laptop. This year however, Turbo Tax added some cool new futures that I totally took advantage of! They now have live Tax Experts that you can chat with over the phone that walk you through any trouble you're experiencing while trying to do your taxes, they even appear on your computer screen so you can see who you're talking to (but they can't see you). This was a very personable touch that they added and it's very great to have! They also have a new option where you can have a Tax Expert complete your entire refund for you! I didn't use that this time around but maybe next year I will.
Date published: 2021-03-19
Rated 5 out of 5 by from I absolutely love how quick and easy it was I had a wonderful experience with Turbo Tax. It was easy and quick. They found me EVERY Penny.. I was Super Impressed. They made experts available right away.. Thank You
Date published: 2021-03-19
Rated 4 out of 5 by from Longtime TurboTax User For some unknown reason I could not access my 2019 TurboTax filing in my Intuit account in order to find out my AGI to E-file. This was very frustrating!
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax was awesome and easy! TurboTax broke everything down that I needed to know to do everything myself.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo tax is great very good with helping me through the filing,i would recommend it
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax Very Easy to Navigate This is the only tax program I have ever used and I like it very much. The program takes you though easy to follow steps that start with your personal profile and before you know it you are done and feeling good about what you have accomplished. Along the way if you have a problem understanding what the IRS is wanting there is always help there to have a chat or phone call to help you understand what to do.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo tax is easy to use. Easy and helpful...and great that you can file with ease.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo tax is great! I've been using it for 3 years now and it's easy and fast to use. Highly recommended!
Date published: 2021-03-19
Rated 4 out of 5 by from I like CDs. Turbo tax not available in Walmart at all, and most places only carry basic and delux. no one carries Business on CD. I downloaded it off of Amazon, it worked but was nerve racking with all the codes and validations and multiple steps, a one step download would be great.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5632