TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Good experience Turbo Tax expert Victoria was very helpful and professional!
Date published: 2022-04-20
Rated 2 out of 5 by from This program gets more complicated every year. There are forms that are being included that the ITR DOES NOT NEED (ie Form 8862 and others), and forms that I want included that are NOT INCLUDED (ie Form 1116). I'm a retired ITR preparer and I have used Turbo Tax for many years. When I help AARP through their Tax Aid Program the "Tax Slayer" program seems so much more user friendly.
Date published: 2022-04-20
Rated 5 out of 5 by from Me encanto, es super sencillo Esta nice que es tan claro con todas sus opciones.
Date published: 2022-04-20
Rated 1 out of 5 by from PROBLEM and CUSTOMER "EXPERT" SERVICE USELESS Unable to designate if a California resident beneficiary is contingent or noncontingent on California 541 Trust return. Three long calls with customer service were useless and none could resolve the issue.
Date published: 2022-04-20
Rated 3 out of 5 by from Turbo Tax is limited in its capabilities. Paid extra to get Premier. Expected more sophisticated approach to gifting and capital gains on property. Nothing in the version helped.
Date published: 2022-04-20
Rated 5 out of 5 by from Super easy! Finished my taxes in minutes. It relieved a lot of anxiety for me!
Date published: 2022-04-20
Rated 5 out of 5 by from Easily File my taxes on my own(mostly) every year. Had an expert help me this time around with a few additional items i've never had to do before. She was knowledgable and directed me straight to the finish line. Thanks
Date published: 2022-04-20
Rated 3 out of 5 by from awesome awesome and quick! i highly recommend turbo tax!!!!!
Date published: 2022-04-20
Rated 5 out of 5 by from Awesome The agent I spoke with was very helpful, professional and patient.
Date published: 2022-04-20
Rated 5 out of 5 by from really helpful great again, for the 9th year, huge help for the complicated stuff
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 564
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good experience Turbo Tax expert Victoria was very helpful and professional!
Date published: 2022-04-20
Rated 2 out of 5 by from This program gets more complicated every year. There are forms that are being included that the ITR DOES NOT NEED (ie Form 8862 and others), and forms that I want included that are NOT INCLUDED (ie Form 1116). I'm a retired ITR preparer and I have used Turbo Tax for many years. When I help AARP through their Tax Aid Program the "Tax Slayer" program seems so much more user friendly.
Date published: 2022-04-20
Rated 5 out of 5 by from Me encanto, es super sencillo Esta nice que es tan claro con todas sus opciones.
Date published: 2022-04-20
Rated 1 out of 5 by from PROBLEM and CUSTOMER "EXPERT" SERVICE USELESS Unable to designate if a California resident beneficiary is contingent or noncontingent on California 541 Trust return. Three long calls with customer service were useless and none could resolve the issue.
Date published: 2022-04-20
Rated 3 out of 5 by from Turbo Tax is limited in its capabilities. Paid extra to get Premier. Expected more sophisticated approach to gifting and capital gains on property. Nothing in the version helped.
Date published: 2022-04-20
Rated 5 out of 5 by from Super easy! Finished my taxes in minutes. It relieved a lot of anxiety for me!
Date published: 2022-04-20
Rated 5 out of 5 by from Easily File my taxes on my own(mostly) every year. Had an expert help me this time around with a few additional items i've never had to do before. She was knowledgable and directed me straight to the finish line. Thanks
Date published: 2022-04-20
Rated 3 out of 5 by from awesome awesome and quick! i highly recommend turbo tax!!!!!
Date published: 2022-04-20
Rated 5 out of 5 by from Awesome The agent I spoke with was very helpful, professional and patient.
Date published: 2022-04-20
Rated 5 out of 5 by from really helpful great again, for the 9th year, huge help for the complicated stuff
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 564