TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy to do Once I finally located last year’s return filing with Turbo Tax was a breeze.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax is Awsome I have used TurboTax since the first year it was available. Always works well.
Date published: 2022-03-01
Rated 5 out of 5 by from Best I love TurboTax! It’s really easy for all of us; understand so fully!
Date published: 2022-03-01
Rated 5 out of 5 by from GREAT FAST SERVICE Turbotax is a fast service. I choose them every year.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is fantastic 20 years of using TurboTax. Never had a problem with their software
Date published: 2022-03-01
Rated 5 out of 5 by from turbo tax very efficient wonderful exerience with creative friendly professionals
Date published: 2022-03-01
Rated 4 out of 5 by from Taxes DONE Live help was great. Needed a couple of times and online chat with screen access really helped.
Date published: 2022-03-01
Rated 1 out of 5 by from Turbo Tax is Great effortless filing...eazy peazy..been using it for years
Date published: 2022-03-01
Rated 5 out of 5 by from Best way to file Turbo Tax is the best way to file your tax's, I been using them for years and they never fail to be quick and easy. It also doesn't cost and arm and a leg.
Date published: 2022-03-01
Rated 2 out of 5 by from I had some very frustrating problems My first e-file was rejected because they couldn't match my AGI or pin from 2020. The number was correct and I had no pin from the IRS. So I tried to call a Turbo Tax representative and spent a frustrating 20 minutes trying to get through the detailed phone tree, only to be told they wouldn't connect me with a representative and I should check the support pages. Support pages gave me nothing until I started reading some of the detailed comments. Here I discovered that since I didn't file with Turbo Tax last year, I would have no pin (I think) and should have put 0 for my AGI. This is not clear anywhere in the forms, and I spent half a day resolving this. Now you are saying I have to mail in my state taxes even though I asked to pay electronically. Finally, I didn't know I had to pay extra to e-file my state taxes until the very last phase, when I had already prep'd everything for e-file. And now you are making it so hard to find an acceptable nickname that I can't even post this review!! In short, I did not have a good experience at any point with this program and will reconsider next year.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5626
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to do Once I finally located last year’s return filing with Turbo Tax was a breeze.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax is Awsome I have used TurboTax since the first year it was available. Always works well.
Date published: 2022-03-01
Rated 5 out of 5 by from Best I love TurboTax! It’s really easy for all of us; understand so fully!
Date published: 2022-03-01
Rated 5 out of 5 by from GREAT FAST SERVICE Turbotax is a fast service. I choose them every year.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is fantastic 20 years of using TurboTax. Never had a problem with their software
Date published: 2022-03-01
Rated 5 out of 5 by from turbo tax very efficient wonderful exerience with creative friendly professionals
Date published: 2022-03-01
Rated 4 out of 5 by from Taxes DONE Live help was great. Needed a couple of times and online chat with screen access really helped.
Date published: 2022-03-01
Rated 1 out of 5 by from Turbo Tax is Great effortless filing...eazy peazy..been using it for years
Date published: 2022-03-01
Rated 5 out of 5 by from Best way to file Turbo Tax is the best way to file your tax's, I been using them for years and they never fail to be quick and easy. It also doesn't cost and arm and a leg.
Date published: 2022-03-01
Rated 2 out of 5 by from I had some very frustrating problems My first e-file was rejected because they couldn't match my AGI or pin from 2020. The number was correct and I had no pin from the IRS. So I tried to call a Turbo Tax representative and spent a frustrating 20 minutes trying to get through the detailed phone tree, only to be told they wouldn't connect me with a representative and I should check the support pages. Support pages gave me nothing until I started reading some of the detailed comments. Here I discovered that since I didn't file with Turbo Tax last year, I would have no pin (I think) and should have put 0 for my AGI. This is not clear anywhere in the forms, and I spent half a day resolving this. Now you are saying I have to mail in my state taxes even though I asked to pay electronically. Finally, I didn't know I had to pay extra to e-file my state taxes until the very last phase, when I had already prep'd everything for e-file. And now you are making it so hard to find an acceptable nickname that I can't even post this review!! In short, I did not have a good experience at any point with this program and will reconsider next year.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5626