TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Return Phone call with a real person was nice, live chat was less than helpful.
Date published: 2023-03-23
Rated 4 out of 5 by from REVIEW OF TURBO TAX IT WAS AND FINE EASY TO WORK WITH. IT TOOK ABOUT 90 MINUTES.
Date published: 2023-03-23
Rated 5 out of 5 by from Fantastic Tax Program This program is easy to understand and will guide you through the tough questions via explanation links. This is my 8th year with Turbo and I will keep coming back!
Date published: 2023-03-23
Rated 5 out of 5 by from It was easy to follow the Turbo Tax instructions I didn't engage with any tax expert, rather I just followed the i
Date published: 2023-03-23
Rated 5 out of 5 by from THIS IS A REPEAT PURCHASE! I ENJOY USING TURBO TAX EACH YEAR - IT MAKES FILING TAXES = FUN. THIS IS MY (16) YEAR OF USING TURBO TAX.
Date published: 2023-03-23
Rated 4 out of 5 by from Some bumps with getting the State File to Download Spent several hours trying to get the State software to work. Made calls to help desk and after three calls plus trying to get the help online, and after several hours I was able to resolve the issue.
Date published: 2023-03-23
Rated 5 out of 5 by from Rasheka was awesome! I had problems getting TurboTax Business to eFile, but apparently all I needed to do was put the date funds were to be taken from my bank account was the current date, and Resheka was awesome in stepping through the whole thing with me on-screen using their turbotax share app. THANK YOU SO MUCH!
Date published: 2023-03-23
Rated 5 out of 5 by from Got me through Knowledgable and got me through! Thanks for the help!
Date published: 2023-03-23
Rated 2 out of 5 by from It would be nice to e-file Can't e-file and the reason given is there is an update available. There is no update available so, that response is incorrect. See what you can do about improving this major under-performance.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo tax always helps me I love turbotaxes ease of use and ability to get the job done
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5623
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Return Phone call with a real person was nice, live chat was less than helpful.
Date published: 2023-03-23
Rated 4 out of 5 by from REVIEW OF TURBO TAX IT WAS AND FINE EASY TO WORK WITH. IT TOOK ABOUT 90 MINUTES.
Date published: 2023-03-23
Rated 5 out of 5 by from Fantastic Tax Program This program is easy to understand and will guide you through the tough questions via explanation links. This is my 8th year with Turbo and I will keep coming back!
Date published: 2023-03-23
Rated 5 out of 5 by from It was easy to follow the Turbo Tax instructions I didn't engage with any tax expert, rather I just followed the i
Date published: 2023-03-23
Rated 5 out of 5 by from THIS IS A REPEAT PURCHASE! I ENJOY USING TURBO TAX EACH YEAR - IT MAKES FILING TAXES = FUN. THIS IS MY (16) YEAR OF USING TURBO TAX.
Date published: 2023-03-23
Rated 4 out of 5 by from Some bumps with getting the State File to Download Spent several hours trying to get the State software to work. Made calls to help desk and after three calls plus trying to get the help online, and after several hours I was able to resolve the issue.
Date published: 2023-03-23
Rated 5 out of 5 by from Rasheka was awesome! I had problems getting TurboTax Business to eFile, but apparently all I needed to do was put the date funds were to be taken from my bank account was the current date, and Resheka was awesome in stepping through the whole thing with me on-screen using their turbotax share app. THANK YOU SO MUCH!
Date published: 2023-03-23
Rated 5 out of 5 by from Got me through Knowledgable and got me through! Thanks for the help!
Date published: 2023-03-23
Rated 2 out of 5 by from It would be nice to e-file Can't e-file and the reason given is there is an update available. There is no update available so, that response is incorrect. See what you can do about improving this major under-performance.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo tax always helps me I love turbotaxes ease of use and ability to get the job done
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5623