TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Necessary and effective As life and tax law get more complicated, it's hard to imagine filing my taxes without software like this. I've used TurboTax for years and it's always a big help. Good job. The only shortcoming is when there's an error, TurboTax asks you to fill in some box on a form directly and it can be difficult to figure out how to correct it.
Date published: 2022-04-13
Rated 5 out of 5 by from LOVED TURBO TAX User Friendly Software and I was able to complete my business and home taxes without difficulty
Date published: 2022-04-13
Rated 3 out of 5 by from Filing Jointly Isn't Intuitive Filing jointly isnt intuitive. Consider a simpler interface which shows the two filings side by side along with the total, rather than confusingly combining everything from back-end calculations. Since your lobbiests force me to use this rather than the government creating a tool like ALL other developed country, at least make it easy to use.
Date published: 2022-04-13
Rated 5 out of 5 by from Fast and efficient! Turbo Tax has never failed me! So easy! Every year they make my life so much easier!
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is awesome everything at your fingertips and application easy to navigate
Date published: 2022-04-13
Rated 3 out of 5 by from Some problems with worksheets TurboTax still has some bugs for which there is no work-around. For example, an IRS 1099 form which I received doesn't have a street address. But TT demands that I should enter one, despite the original form showing a blank.
Date published: 2022-04-13
Rated 2 out of 5 by from Not user friendly It was going along ok until I was ready to electronically file fed and CO state and then I was asked how to pay 25 dollars to file the state and since I was not getting Fed money returned I selected credit card and then could go no further. I was on the phone waiting to speak to someone because it said I needed a confirmation code for CO before I could proced. Finally someone came on and it took more than fifteen minutes for her to find and give me the code. This code should have been available on your system without me having to be put on hold to get it. Very disappointed in this years Turbo Tax. We are long time customers and this should not happen.
Date published: 2022-04-13
Rated 5 out of 5 by from Complicated return Needed a little clarification because of some complicated issues, and despite some screen-sharing issues, the live help still was successful in getting the answers I needed.
Date published: 2022-04-13
Rated 5 out of 5 by from Taxes are easy with Turbo Tax Turbo Tax makes completing your taxes a breeze....
Date published: 2022-04-13
Rated 5 out of 5 by from Very professional and courteous Very helpful and easy to use and courteous and professional staff!
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 5620
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Necessary and effective As life and tax law get more complicated, it's hard to imagine filing my taxes without software like this. I've used TurboTax for years and it's always a big help. Good job. The only shortcoming is when there's an error, TurboTax asks you to fill in some box on a form directly and it can be difficult to figure out how to correct it.
Date published: 2022-04-13
Rated 5 out of 5 by from LOVED TURBO TAX User Friendly Software and I was able to complete my business and home taxes without difficulty
Date published: 2022-04-13
Rated 3 out of 5 by from Filing Jointly Isn't Intuitive Filing jointly isnt intuitive. Consider a simpler interface which shows the two filings side by side along with the total, rather than confusingly combining everything from back-end calculations. Since your lobbiests force me to use this rather than the government creating a tool like ALL other developed country, at least make it easy to use.
Date published: 2022-04-13
Rated 5 out of 5 by from Fast and efficient! Turbo Tax has never failed me! So easy! Every year they make my life so much easier!
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is awesome everything at your fingertips and application easy to navigate
Date published: 2022-04-13
Rated 3 out of 5 by from Some problems with worksheets TurboTax still has some bugs for which there is no work-around. For example, an IRS 1099 form which I received doesn't have a street address. But TT demands that I should enter one, despite the original form showing a blank.
Date published: 2022-04-13
Rated 2 out of 5 by from Not user friendly It was going along ok until I was ready to electronically file fed and CO state and then I was asked how to pay 25 dollars to file the state and since I was not getting Fed money returned I selected credit card and then could go no further. I was on the phone waiting to speak to someone because it said I needed a confirmation code for CO before I could proced. Finally someone came on and it took more than fifteen minutes for her to find and give me the code. This code should have been available on your system without me having to be put on hold to get it. Very disappointed in this years Turbo Tax. We are long time customers and this should not happen.
Date published: 2022-04-13
Rated 5 out of 5 by from Complicated return Needed a little clarification because of some complicated issues, and despite some screen-sharing issues, the live help still was successful in getting the answers I needed.
Date published: 2022-04-13
Rated 5 out of 5 by from Taxes are easy with Turbo Tax Turbo Tax makes completing your taxes a breeze....
Date published: 2022-04-13
Rated 5 out of 5 by from Very professional and courteous Very helpful and easy to use and courteous and professional staff!
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 5620