TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Rejected fed returns efiling for the second year. The IRS kept rejecting the return. TT said it was the AGI from 2020, I had to paper file in 2020 and after creating an IRS account. I confirmed my AGI was correct. No other reasons were given. Whiat I found is I had an ID protect pin, whish is a buried entry under "other". I entered my ID protect pin and changed my wifes AGI to zero and it was finally accepted. That's way too much trial and error to figure it out on my own., I've been using TT for years and all my prior returns are on the same device. I have no idea why they could not provide better help for rejected by the IRS reasons.
Date published: 2023-03-23
Rated 5 out of 5 by from Been using Turbo tax for years, it's great Turbo Tax has made the process of filing my taxes relatively easy. It has covered my expanding needs for years. I has taken the guess work out of dealing with my limited partnerships.
Date published: 2023-03-23
Rated 5 out of 5 by from so easy it was fairly helpful and i was scared at first but no it was simple
Date published: 2023-03-23
Rated 1 out of 5 by from TurboTax is too much for students. Love the ease and flow of completion however I am unimpressed that the employees are unable to adjust the levels of tax preparation charges. I am a medical student with no job and was charged over $140 which is a bit ridiculous.
Date published: 2023-03-23
Rated 5 out of 5 by from Easy and User Friendly I have used TurboTax for years using the CD version. This was my first year using the online version and it was very easy once I figured out how to transfer my tax data from the 2021 file.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is the only way to go! I've used TurboTax since 2004 and wouldn't use anything else. It's simple, it walks you through everything whether you have a simple or complex return, and is always updated by the time I want to do my taxes. I love it.
Date published: 2023-03-23
Rated 5 out of 5 by from turbo tax is easy to do very user friendly. I definitely will use again next year
Date published: 2023-03-23
Rated 4 out of 5 by from This year I didn't like it as much - years user This year I didn't like how you couldn't quickly navigate through the forms - only really the questionnaire.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax was GREAT!!! Easy to use and navigate. I'm very satisfied with the tax software.
Date published: 2023-03-23
Rated 5 out of 5 by from Thank God its DONE Easy to fallow, walks you through the steps. Right and ready at home
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5615
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Rejected fed returns efiling for the second year. The IRS kept rejecting the return. TT said it was the AGI from 2020, I had to paper file in 2020 and after creating an IRS account. I confirmed my AGI was correct. No other reasons were given. Whiat I found is I had an ID protect pin, whish is a buried entry under "other". I entered my ID protect pin and changed my wifes AGI to zero and it was finally accepted. That's way too much trial and error to figure it out on my own., I've been using TT for years and all my prior returns are on the same device. I have no idea why they could not provide better help for rejected by the IRS reasons.
Date published: 2023-03-23
Rated 5 out of 5 by from Been using Turbo tax for years, it's great Turbo Tax has made the process of filing my taxes relatively easy. It has covered my expanding needs for years. I has taken the guess work out of dealing with my limited partnerships.
Date published: 2023-03-23
Rated 5 out of 5 by from so easy it was fairly helpful and i was scared at first but no it was simple
Date published: 2023-03-23
Rated 1 out of 5 by from TurboTax is too much for students. Love the ease and flow of completion however I am unimpressed that the employees are unable to adjust the levels of tax preparation charges. I am a medical student with no job and was charged over $140 which is a bit ridiculous.
Date published: 2023-03-23
Rated 5 out of 5 by from Easy and User Friendly I have used TurboTax for years using the CD version. This was my first year using the online version and it was very easy once I figured out how to transfer my tax data from the 2021 file.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is the only way to go! I've used TurboTax since 2004 and wouldn't use anything else. It's simple, it walks you through everything whether you have a simple or complex return, and is always updated by the time I want to do my taxes. I love it.
Date published: 2023-03-23
Rated 5 out of 5 by from turbo tax is easy to do very user friendly. I definitely will use again next year
Date published: 2023-03-23
Rated 4 out of 5 by from This year I didn't like it as much - years user This year I didn't like how you couldn't quickly navigate through the forms - only really the questionnaire.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax was GREAT!!! Easy to use and navigate. I'm very satisfied with the tax software.
Date published: 2023-03-23
Rated 5 out of 5 by from Thank God its DONE Easy to fallow, walks you through the steps. Right and ready at home
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5615