TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
MynameisDickdontb1 from
Rejected fed returns efiling for the second year.
The IRS kept rejecting the return. TT said it was the AGI from 2020, I had to paper file in 2020 and after creating an IRS account. I confirmed my AGI was correct. No other reasons were given. Whiat I found is I had an ID protect pin, whish is a buried entry under "other". I entered my ID protect pin and changed my wifes AGI to zero and it was finally accepted. That's way too much trial and error to figure it out on my own., I've been using TT for years and all my prior returns are on the same device. I have no idea why they could not provide better help for rejected by the IRS reasons.
Date published: 2023-03-23
Rated 5 out of 5 by
DBARE from
Been using Turbo tax for years, it's great
Turbo Tax has made the process of filing my taxes relatively easy. It has covered my expanding needs for years. I has taken the guess work out of dealing with my limited partnerships.
Date published: 2023-03-23
Rated 5 out of 5 by
wdprincess from
so easy
it was fairly helpful and i was scared at first but no it was simple
Date published: 2023-03-23
Rated 1 out of 5 by
castudies from
TurboTax is too much for students.
Love the ease and flow of completion however I am unimpressed that the employees are unable to adjust the levels of tax preparation charges. I am a medical student with no job and was charged over $140 which is a bit ridiculous.
Date published: 2023-03-23
Rated 5 out of 5 by
Papous Peanut from
Easy and User Friendly
I have used TurboTax for years using the CD version. This was my first year using the online version and it was very easy once I figured out how to transfer my tax data from the 2021 file.
Date published: 2023-03-23
Rated 5 out of 5 by
TaxGramasue from
TurboTax is the only way to go!
I've used TurboTax since 2004 and wouldn't use anything else. It's simple, it walks you through everything whether you have a simple or complex return, and is always updated by the time I want to do my taxes. I love it.
Date published: 2023-03-23
Rated 5 out of 5 by
auntyfaces from
turbo tax is easy to do
very user friendly. I definitely will use again next year
Date published: 2023-03-23
Rated 4 out of 5 by
HeadofHousehold2 from
This year I didn't like it as much - years user
This year I didn't like how you couldn't quickly navigate through the forms - only really the questionnaire.
Date published: 2023-03-23
Rated 5 out of 5 by
LTimmy from
Turbo Tax was GREAT!!!
Easy to use and navigate. I'm very satisfied with the tax software.
Date published: 2023-03-23
Rated 5 out of 5 by
susiecuteQ from
Thank God its DONE
Easy to fallow, walks you through the steps. Right and ready at home
All TurboTax® Offerings Reviews - Page 5615
Date published: 2023-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
MynameisDickdontb1 from
Rejected fed returns efiling for the second year.
The IRS kept rejecting the return. TT said it was the AGI from 2020, I had to paper file in 2020 and after creating an IRS account. I confirmed my AGI was correct. No other reasons were given. Whiat I found is I had an ID protect pin, whish is a buried entry under "other". I entered my ID protect pin and changed my wifes AGI to zero and it was finally accepted. That's way too much trial and error to figure it out on my own., I've been using TT for years and all my prior returns are on the same device. I have no idea why they could not provide better help for rejected by the IRS reasons.
Date published: 2023-03-23
Rated 5 out of 5 by
DBARE from
Been using Turbo tax for years, it's great
Turbo Tax has made the process of filing my taxes relatively easy. It has covered my expanding needs for years. I has taken the guess work out of dealing with my limited partnerships.
Date published: 2023-03-23
Rated 5 out of 5 by
wdprincess from
so easy
it was fairly helpful and i was scared at first but no it was simple
Date published: 2023-03-23
Rated 1 out of 5 by
castudies from
TurboTax is too much for students.
Love the ease and flow of completion however I am unimpressed that the employees are unable to adjust the levels of tax preparation charges. I am a medical student with no job and was charged over $140 which is a bit ridiculous.
Date published: 2023-03-23
Rated 5 out of 5 by
Papous Peanut from
Easy and User Friendly
I have used TurboTax for years using the CD version. This was my first year using the online version and it was very easy once I figured out how to transfer my tax data from the 2021 file.
Date published: 2023-03-23
Rated 5 out of 5 by
TaxGramasue from
TurboTax is the only way to go!
I've used TurboTax since 2004 and wouldn't use anything else. It's simple, it walks you through everything whether you have a simple or complex return, and is always updated by the time I want to do my taxes. I love it.
Date published: 2023-03-23
Rated 5 out of 5 by
auntyfaces from
turbo tax is easy to do
very user friendly. I definitely will use again next year
Date published: 2023-03-23
Rated 4 out of 5 by
HeadofHousehold2 from
This year I didn't like it as much - years user
This year I didn't like how you couldn't quickly navigate through the forms - only really the questionnaire.
Date published: 2023-03-23
Rated 5 out of 5 by
LTimmy from
Turbo Tax was GREAT!!!
Easy to use and navigate. I'm very satisfied with the tax software.
Date published: 2023-03-23
Rated 5 out of 5 by
susiecuteQ from
Thank God its DONE
Easy to fallow, walks you through the steps. Right and ready at home
All TurboTax® Offerings Reviews - Page 5615
Date published: 2023-03-23