TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from OKAY, NOT OUTSTANDING. I was disappointed in the amount of stock & options trading information I had to enter manually (after TurboTax had downloaded my brokerage account information). Also, a little disappointed in having to look up and provide information from my 2020 return when my 2020 return was done by TurboTax.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use, safe, and simple I've used TurboTax for the past 5yrs and every year no matter my tax situation I've been able to get through with ease. Actually had to speak with a tax professional a couple years ago and she made choosing the right product to use for my situation less confusing. She even helped me find where to find information to put in certain spots. I'll continue TurboTax until I don't have to file taxes. ..Thank you TurboTax!!!
Date published: 2022-02-28
Rated 5 out of 5 by from Good stuf Good and easy to use. Easy product for even for a novice.
Date published: 2022-02-28
Rated 4 out of 5 by from It gets the job done I absolutely hate filing my taxes but I have used Turbo Tax every year since 2019. I don’t plan on changing that in the future. I even hit a few hiccups this time and their customer service team helped me out pretty fast.
Date published: 2022-02-28
Rated 5 out of 5 by from turbotax is incredible!! thank you so much! very easy to understand and work through even though I'm not tech or tax savvy. Richard helped me and was very kind and amazing with my taxes. you guys really made it possible for me to understand what exactly I was doing and I did it all myself!
Date published: 2022-02-28
Rated 5 out of 5 by from I just love how easy it is It’s reasonably priced and easy to use. I will always use it for many years to come.
Date published: 2022-02-28
Rated 5 out of 5 by from Read, Review, Plug n' Chug, Done It's not 100% free to file, HOWEVER, the pricing is explained depending on what services you select. You CAN choose to pay with the return itself at the end OR pay it with a card. Totally up to personal preference. But that aside, SUPER user-friendly. You don't have to type everything in manually; it saves from year to year what you inputted. If anything changes, simply tell it something has changed and update them. The service does offer explanations as far as tax breaks, etc. are concerned depending on the change. As for W-2s, etc, simply upload the PDF file and BOOM, all that nitty-gritty typing is done for you. I've not used the tax expert consultation yet, so no opinion on that, but I imagine if it's reflective of the do it yourself service, it's also user-friendly and probably even offers to input your information for you. All-in-all, definitely a solid service to use when you're busy with life and whatnot and just need to get this done in about 20 - 30 minutes.
Date published: 2022-02-28
Rated 5 out of 5 by from So thankful for Turbo Tax! I went premier, and love the fact that they ask you all the questions to make sure you are filing correctly and get your maximum refund. Worth every penny, as long as you have kept good records throughout the year.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX EASY!! Very easy and quick online. Was done in no time ,wasn't difficult at all
Date published: 2022-02-28
Rated 4 out of 5 by from Works good Not always clear but the question and answer section gives you enough to figure it out.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5608
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from OKAY, NOT OUTSTANDING. I was disappointed in the amount of stock & options trading information I had to enter manually (after TurboTax had downloaded my brokerage account information). Also, a little disappointed in having to look up and provide information from my 2020 return when my 2020 return was done by TurboTax.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use, safe, and simple I've used TurboTax for the past 5yrs and every year no matter my tax situation I've been able to get through with ease. Actually had to speak with a tax professional a couple years ago and she made choosing the right product to use for my situation less confusing. She even helped me find where to find information to put in certain spots. I'll continue TurboTax until I don't have to file taxes. ..Thank you TurboTax!!!
Date published: 2022-02-28
Rated 5 out of 5 by from Good stuf Good and easy to use. Easy product for even for a novice.
Date published: 2022-02-28
Rated 4 out of 5 by from It gets the job done I absolutely hate filing my taxes but I have used Turbo Tax every year since 2019. I don’t plan on changing that in the future. I even hit a few hiccups this time and their customer service team helped me out pretty fast.
Date published: 2022-02-28
Rated 5 out of 5 by from turbotax is incredible!! thank you so much! very easy to understand and work through even though I'm not tech or tax savvy. Richard helped me and was very kind and amazing with my taxes. you guys really made it possible for me to understand what exactly I was doing and I did it all myself!
Date published: 2022-02-28
Rated 5 out of 5 by from I just love how easy it is It’s reasonably priced and easy to use. I will always use it for many years to come.
Date published: 2022-02-28
Rated 5 out of 5 by from Read, Review, Plug n' Chug, Done It's not 100% free to file, HOWEVER, the pricing is explained depending on what services you select. You CAN choose to pay with the return itself at the end OR pay it with a card. Totally up to personal preference. But that aside, SUPER user-friendly. You don't have to type everything in manually; it saves from year to year what you inputted. If anything changes, simply tell it something has changed and update them. The service does offer explanations as far as tax breaks, etc. are concerned depending on the change. As for W-2s, etc, simply upload the PDF file and BOOM, all that nitty-gritty typing is done for you. I've not used the tax expert consultation yet, so no opinion on that, but I imagine if it's reflective of the do it yourself service, it's also user-friendly and probably even offers to input your information for you. All-in-all, definitely a solid service to use when you're busy with life and whatnot and just need to get this done in about 20 - 30 minutes.
Date published: 2022-02-28
Rated 5 out of 5 by from So thankful for Turbo Tax! I went premier, and love the fact that they ask you all the questions to make sure you are filing correctly and get your maximum refund. Worth every penny, as long as you have kept good records throughout the year.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX EASY!! Very easy and quick online. Was done in no time ,wasn't difficult at all
Date published: 2022-02-28
Rated 4 out of 5 by from Works good Not always clear but the question and answer section gives you enough to figure it out.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5608