TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Easy to use, but problems when foreign address I like the preloaded returns (from previous years return) and the drag and drop feature for tax form info (W-3. INT, DIV). But if you are working/living in a foreign country there can be glitches in the review/correct process (unable to correct sometimes). I was not able to E-file my state return because there was something I could not, or didn't know how to correct. Very frustrating. Allso trying to pay with a credit card. Even with a U.S. bank credit card, there is no ability to enter a foreign mailing address in the payment form. So Intuit keeps rejecting the payment. The payment form should include foreign address menu and postal code options. TurboTax needs to fix these things.
Date published: 2023-03-27
Rated 4 out of 5 by from Good way to file It was fast and easy to file. Very hassle free and easy to fill out
Date published: 2023-03-27
Rated 5 out of 5 by from Best and Easy Filling taxes have never been easier. Easy to follow and understand.
Date published: 2023-03-27
Rated 1 out of 5 by from you failed me again Turbo tax used to be a great product. Now, I have lost faith. Last year, i was surprised that special tax forms for Multnomah County and Metro were not included with Oregon State forms. This year, I am beyond disappointed. You cannot rely on this program
Date published: 2023-03-27
Rated 5 out of 5 by from Finally done! Took me two days but I got it done. Thanks Turbo Tax
Date published: 2023-03-27
Rated 2 out of 5 by from Last remnants of "turbo" sandwiched between spam How many times do I have to say no to all of these extra upsells and spam options that are displayed inline and in increasingly disingenuous ways? I'm paying 3x more for this product than I was 7 years ago and it is objectively worse. I love some competition in this space.
Date published: 2023-03-27
Rated 5 out of 5 by from turbo tax was awesome Professional job and easy to deal with. The staff also makes it easy to upload
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is very good It's way easier than another tax programs that I've saw before.
Date published: 2023-03-27
Rated 3 out of 5 by from Overpriced Too much effort went into fancy animations and pointless copy. I've always used TurboTax and I'm over it. I don't think I'll be using it next year.
Date published: 2023-03-27
Rated 1 out of 5 by from +$200 to file taxes is ridiculous You guys are turning into ticket master, 3.6 million dollars to lobby congress, then charging +$200.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5606
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use, but problems when foreign address I like the preloaded returns (from previous years return) and the drag and drop feature for tax form info (W-3. INT, DIV). But if you are working/living in a foreign country there can be glitches in the review/correct process (unable to correct sometimes). I was not able to E-file my state return because there was something I could not, or didn't know how to correct. Very frustrating. Allso trying to pay with a credit card. Even with a U.S. bank credit card, there is no ability to enter a foreign mailing address in the payment form. So Intuit keeps rejecting the payment. The payment form should include foreign address menu and postal code options. TurboTax needs to fix these things.
Date published: 2023-03-27
Rated 4 out of 5 by from Good way to file It was fast and easy to file. Very hassle free and easy to fill out
Date published: 2023-03-27
Rated 5 out of 5 by from Best and Easy Filling taxes have never been easier. Easy to follow and understand.
Date published: 2023-03-27
Rated 1 out of 5 by from you failed me again Turbo tax used to be a great product. Now, I have lost faith. Last year, i was surprised that special tax forms for Multnomah County and Metro were not included with Oregon State forms. This year, I am beyond disappointed. You cannot rely on this program
Date published: 2023-03-27
Rated 5 out of 5 by from Finally done! Took me two days but I got it done. Thanks Turbo Tax
Date published: 2023-03-27
Rated 2 out of 5 by from Last remnants of "turbo" sandwiched between spam How many times do I have to say no to all of these extra upsells and spam options that are displayed inline and in increasingly disingenuous ways? I'm paying 3x more for this product than I was 7 years ago and it is objectively worse. I love some competition in this space.
Date published: 2023-03-27
Rated 5 out of 5 by from turbo tax was awesome Professional job and easy to deal with. The staff also makes it easy to upload
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is very good It's way easier than another tax programs that I've saw before.
Date published: 2023-03-27
Rated 3 out of 5 by from Overpriced Too much effort went into fancy animations and pointless copy. I've always used TurboTax and I'm over it. I don't think I'll be using it next year.
Date published: 2023-03-27
Rated 1 out of 5 by from +$200 to file taxes is ridiculous You guys are turning into ticket master, 3.6 million dollars to lobby congress, then charging +$200.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5606