TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Customer Service So Good! I have used this service several years in a row, and this year went with the added benefit of Customer Service. The initial person who assisted was competent, but the next person who helped was exemplary! He validated my concerns, had an excellent "bed side manner" and smiled warmly. The process was simple, though always somewhat challenging. I recieved help very quickly when the FAQs didnt' address my concern. Will definitely use TTLive again!
Date published: 2022-02-28
Rated 5 out of 5 by from Love TurboTax! Easy to use - very intuitive and done in under an hour with personal and small business!
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome!! Very quick and easy to use, will definitly use again next year
Date published: 2022-02-28
Rated 3 out of 5 by from It worked...for a lot more money. I have used Tax Act for the last five plus years. For some reason of technical glitch, I could not use their online program and had to move over to TurboTax. It was twice as expensive, and confusing to get through in some spots. At the end of the day it worked, but I don't know that I'll use it again unless I have to. Especially with the cost difference.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is so reliable The site itself is easy to use and it won't take you more than it needs to be if you have all the right documents in hand.
Date published: 2022-02-28
Rated 5 out of 5 by from Great service I appreciate the guidance Turbo Tax provides to check for tax breaks and to review my return. I had one quick question and the Live expert helped me quickly. She was kind and helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was easy to understand Tax return took less than 3 hours to complete filing married jointly
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo has been GREAT!! It was very easy, and very simple to follow, Im so happy I didn't have to go anywhere this year to do my taxes I was able to do it from home!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax made it easy! I've filed with Turbo Tax for 8 years and every year it's fast and easy
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax was very helpful, as it is every year. The process was pretty much self explanatory and was not difficult in any way.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5603
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Customer Service So Good! I have used this service several years in a row, and this year went with the added benefit of Customer Service. The initial person who assisted was competent, but the next person who helped was exemplary! He validated my concerns, had an excellent "bed side manner" and smiled warmly. The process was simple, though always somewhat challenging. I recieved help very quickly when the FAQs didnt' address my concern. Will definitely use TTLive again!
Date published: 2022-02-28
Rated 5 out of 5 by from Love TurboTax! Easy to use - very intuitive and done in under an hour with personal and small business!
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome!! Very quick and easy to use, will definitly use again next year
Date published: 2022-02-28
Rated 3 out of 5 by from It worked...for a lot more money. I have used Tax Act for the last five plus years. For some reason of technical glitch, I could not use their online program and had to move over to TurboTax. It was twice as expensive, and confusing to get through in some spots. At the end of the day it worked, but I don't know that I'll use it again unless I have to. Especially with the cost difference.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is so reliable The site itself is easy to use and it won't take you more than it needs to be if you have all the right documents in hand.
Date published: 2022-02-28
Rated 5 out of 5 by from Great service I appreciate the guidance Turbo Tax provides to check for tax breaks and to review my return. I had one quick question and the Live expert helped me quickly. She was kind and helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was easy to understand Tax return took less than 3 hours to complete filing married jointly
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo has been GREAT!! It was very easy, and very simple to follow, Im so happy I didn't have to go anywhere this year to do my taxes I was able to do it from home!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax made it easy! I've filed with Turbo Tax for 8 years and every year it's fast and easy
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax was very helpful, as it is every year. The process was pretty much self explanatory and was not difficult in any way.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5603