TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
MattG2022 from
Tax filing 2022
Seemed pretty good, as usual, won't be sure until we find out if we get audited or not. Otherwise seemed good, will most likely use Turbo Tax for next year.
Date published: 2022-04-14
Rated 5 out of 5 by
HeatherTK from
so easy and helpful
I have used for a few years now with excellent results.
Date published: 2022-04-14
Rated 5 out of 5 by
retired 2021finally from
Turbo Tax is life saver!
goes through every line of return with explanations in plain language. it has saved me headaches since using it. i have had no problems with the IRS. MY adult children and I share the product.
Date published: 2022-04-14
Rated 5 out of 5 by
Sarah D 919 from
Easy to use
The Turbo Tax website made it super easy to file my taxes!
Date published: 2022-04-14
Rated 5 out of 5 by
Windraven from
TurboTax is the Best!
Been filing through TurboTax for years. Excellent service!!!
Date published: 2022-04-14
Rated 5 out of 5 by
JoBongy from
Turbo Tax Rocks!!!
I have done my taxes using TurboTax for the past 7 years. The steps involved are easy to follow and if you have any questions they are quick to respond and I love the easy click on entries for clarification. I spoke to Jay, a Tax expert of many years, who thoroughly answered my questions and concerns and put my mind to ease. I felt as if I was sitting across the table from my accountant. Great service. Keep up the good work.
Date published: 2022-04-14
Rated 2 out of 5 by
Fatty888 from
fair experience
could be better. hints were not helpful. confusing at time.
Date published: 2022-04-14
Rated 5 out of 5 by
NateJr from
TurboTax is Awesome
Very user friendly. Walks you through everything that is relevant to you. Had a TurboTax live session and helped me so much to finish up areas I had no clue what to do.
Date published: 2022-04-14
Rated 1 out of 5 by
NS01 from
What happened?
I have used this service for the past 7 years almost and this year I saw that it should not cost anything to file just a simple W2. The system automatically set me up with a paid product instead of the free option. After live chatting with customer service for over an hour, I did not receive the correct price for filing services and paid. The representative gave me an incorrect discount code and after telling the representative I was charged and needed to continue speaking with them or someone else, then disconnected from the chat.
Date published: 2022-04-14
Rated 2 out of 5 by
Flamingo48 from
Charging for Direct Deposit - Racket!
They're charging for the service of Turbo Tax along with a $39 fee to direct deposit the refund - this is ridiculous. There are other tax services that do not charge fees for this simple service that is included with most others. Likely, will not use TurboTax for future filings.
All TurboTax® Offerings Reviews - Page 5602
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
MattG2022 from
Tax filing 2022
Seemed pretty good, as usual, won't be sure until we find out if we get audited or not. Otherwise seemed good, will most likely use Turbo Tax for next year.
Date published: 2022-04-14
Rated 5 out of 5 by
HeatherTK from
so easy and helpful
I have used for a few years now with excellent results.
Date published: 2022-04-14
Rated 5 out of 5 by
retired 2021finally from
Turbo Tax is life saver!
goes through every line of return with explanations in plain language. it has saved me headaches since using it. i have had no problems with the IRS. MY adult children and I share the product.
Date published: 2022-04-14
Rated 5 out of 5 by
Sarah D 919 from
Easy to use
The Turbo Tax website made it super easy to file my taxes!
Date published: 2022-04-14
Rated 5 out of 5 by
Windraven from
TurboTax is the Best!
Been filing through TurboTax for years. Excellent service!!!
Date published: 2022-04-14
Rated 5 out of 5 by
JoBongy from
Turbo Tax Rocks!!!
I have done my taxes using TurboTax for the past 7 years. The steps involved are easy to follow and if you have any questions they are quick to respond and I love the easy click on entries for clarification. I spoke to Jay, a Tax expert of many years, who thoroughly answered my questions and concerns and put my mind to ease. I felt as if I was sitting across the table from my accountant. Great service. Keep up the good work.
Date published: 2022-04-14
Rated 2 out of 5 by
Fatty888 from
fair experience
could be better. hints were not helpful. confusing at time.
Date published: 2022-04-14
Rated 5 out of 5 by
NateJr from
TurboTax is Awesome
Very user friendly. Walks you through everything that is relevant to you. Had a TurboTax live session and helped me so much to finish up areas I had no clue what to do.
Date published: 2022-04-14
Rated 1 out of 5 by
NS01 from
What happened?
I have used this service for the past 7 years almost and this year I saw that it should not cost anything to file just a simple W2. The system automatically set me up with a paid product instead of the free option. After live chatting with customer service for over an hour, I did not receive the correct price for filing services and paid. The representative gave me an incorrect discount code and after telling the representative I was charged and needed to continue speaking with them or someone else, then disconnected from the chat.
Date published: 2022-04-14
Rated 2 out of 5 by
Flamingo48 from
Charging for Direct Deposit - Racket!
They're charging for the service of Turbo Tax along with a $39 fee to direct deposit the refund - this is ridiculous. There are other tax services that do not charge fees for this simple service that is included with most others. Likely, will not use TurboTax for future filings.
All TurboTax® Offerings Reviews - Page 5602
Date published: 2022-04-14