TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Fast and easy! Good experience for first time user. Great refund in a short time.
Date published: 2022-05-11
Rated 2 out of 5 by from System glitch There is a system glitch where I have to keep adjusting my display setting, otherwise, the font/screen will be too big to work on. It is a pain. Turbotax forum was not helpful as some topics aren't available.
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax is Amazing I have been using Turbo Tax for several years now and I am so grateful because they are reliable, trustworthy, and helpful.
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax is great Great help and easy to work with on line. With personal representative
Date published: 2022-05-11
Rated 2 out of 5 by from I ran into a few problems I enjoyed the software and it was easy to use. However, I ran into a lot of problems when trying to file my taxes. When I was finally able to file my taxes I had to pay a fee. When I was trying to file my taxes it was free but by the time the system let me file them I had to pay. This was very upsetting.
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo tax is amazing easy to navigate Easy to use. Had to get help from an agent whom was so helpful and amazing helped me solve my issue
Date published: 2022-05-11
Rated 5 out of 5 by from TurboTax is Sweet TurboTax made my stress go away! Made doing taxes easier then ever!
Date published: 2022-05-11
Rated 4 out of 5 by from Good Had a difficult time with 1095A. IRS rejected it 7 times, call for help 5 times. Ann was able to point me in the right direction. Thank You
Date published: 2022-05-11
Rated 5 out of 5 by from The help TurboTax provides is GREAT! I received help from several Turbo Tax experts and they were all very informative and patient. My last interaction was with a lady name Bonnie who was so patient with me and helped me get all the way to the finish line, thank you Bonnie!
Date published: 2022-05-11
Rated 5 out of 5 by from Very Happy With Service Provided. Very happy with the service received from Sheila and Michelle. Both were very professional, courteous, thoughtful, experienced, and efficient! They described the process clearly and effectively and were available for all of my half-formed questions resulting from my eventful tax year.
Date published: 2022-05-11
All TurboTax® Offerings Reviews - Page 57
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy! Good experience for first time user. Great refund in a short time.
Date published: 2022-05-11
Rated 2 out of 5 by from System glitch There is a system glitch where I have to keep adjusting my display setting, otherwise, the font/screen will be too big to work on. It is a pain. Turbotax forum was not helpful as some topics aren't available.
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax is Amazing I have been using Turbo Tax for several years now and I am so grateful because they are reliable, trustworthy, and helpful.
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax is great Great help and easy to work with on line. With personal representative
Date published: 2022-05-11
Rated 2 out of 5 by from I ran into a few problems I enjoyed the software and it was easy to use. However, I ran into a lot of problems when trying to file my taxes. When I was finally able to file my taxes I had to pay a fee. When I was trying to file my taxes it was free but by the time the system let me file them I had to pay. This was very upsetting.
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo tax is amazing easy to navigate Easy to use. Had to get help from an agent whom was so helpful and amazing helped me solve my issue
Date published: 2022-05-11
Rated 5 out of 5 by from TurboTax is Sweet TurboTax made my stress go away! Made doing taxes easier then ever!
Date published: 2022-05-11
Rated 4 out of 5 by from Good Had a difficult time with 1095A. IRS rejected it 7 times, call for help 5 times. Ann was able to point me in the right direction. Thank You
Date published: 2022-05-11
Rated 5 out of 5 by from The help TurboTax provides is GREAT! I received help from several Turbo Tax experts and they were all very informative and patient. My last interaction was with a lady name Bonnie who was so patient with me and helped me get all the way to the finish line, thank you Bonnie!
Date published: 2022-05-11
Rated 5 out of 5 by from Very Happy With Service Provided. Very happy with the service received from Sheila and Michelle. Both were very professional, courteous, thoughtful, experienced, and efficient! They described the process clearly and effectively and were available for all of my half-formed questions resulting from my eventful tax year.
Date published: 2022-05-11
All TurboTax® Offerings Reviews - Page 57