TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
su56 from
Turbotax was great!
Lena was my expert, she kept in touch daily, she was kind and came across as confident. I couldn't figure out where i went wrong and she figured it out right away. This was a huge relief to me, this was the first time in almost 50 yrs that i missed the deadline and turbotax helped me immensely!!
Date published: 2022-05-10
Rated 5 out of 5 by
Annie1010 from
Turbo tax made the tax process quick and easy!
I had a great experience with TurboTax and I will be using this service for awhile. The customer service lines are very helpful if you have any questions. Pain free process!
Date published: 2022-05-10
Rated 5 out of 5 by
RoAnMoKi from
Superb Product
The software conveniently walks you through all of the steps, even questioning/double checking key items for potential error and review. This is extremely convenient. Awesome!
Date published: 2022-05-10
Rated 2 out of 5 by
D269reed10 from
You are more about you than you than your clients
Not good, just let me print my return with out have to go through this
Date published: 2022-05-10
Rated 5 out of 5 by
79starburts from
Dulce was great
Great work Dulce thank you! Would ultimately use her again.
Date published: 2022-05-10
Rated 2 out of 5 by
Shel05 from
Turbotax seemed overpriced for what we got
We started with TurboTax Live Self-Employed and I completed a lot on my own, but I got mixed messages from some of the Live experts, some of whom did not seem very qualified or knowledgeable, however, some did, but it was confusing getting mixed messages, so we decided to upgrade to full service to get a final answer on the state tax reciprocity agreement and how to file that. We went through 2 tax accountants who both started out find and then disappeared over time without much communication from TurboTax or any apologies for the unexpected delays or change in service. We probably would not use TurboTax Life Full Service again.
Date published: 2022-05-10
Rated 5 out of 5 by
Billso from
Excellent
Use of Turbo Tax encumbered only by my inadequaces.
Date published: 2022-05-10
Rated 5 out of 5 by
AmberAutrey from
Friendly, Quick and Easy
Very friendly and quick service. My expert was great and patient with my crazy schedule.
Date published: 2022-05-10
Rated 5 out of 5 by
MilfamilyJapan from
Complicated Return
We usually do our own taxes each year with TurboTax. This year, we had a lot of moving parts and were concerned we wouldn’t be able to accurately file without assistance. Paul was able to help us tackle each portion and give us confidence that we were filing correctly.
Date published: 2022-05-10
Rated 5 out of 5 by
Noname1137 from
Turbo Tax did great.
Everything went easy, tax expert did great, I’ll probably use Turbo Tax again next year.
All TurboTax® Offerings Reviews - Page 5597
Date published: 2022-05-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
su56 from
Turbotax was great!
Lena was my expert, she kept in touch daily, she was kind and came across as confident. I couldn't figure out where i went wrong and she figured it out right away. This was a huge relief to me, this was the first time in almost 50 yrs that i missed the deadline and turbotax helped me immensely!!
Date published: 2022-05-10
Rated 5 out of 5 by
Annie1010 from
Turbo tax made the tax process quick and easy!
I had a great experience with TurboTax and I will be using this service for awhile. The customer service lines are very helpful if you have any questions. Pain free process!
Date published: 2022-05-10
Rated 5 out of 5 by
RoAnMoKi from
Superb Product
The software conveniently walks you through all of the steps, even questioning/double checking key items for potential error and review. This is extremely convenient. Awesome!
Date published: 2022-05-10
Rated 2 out of 5 by
D269reed10 from
You are more about you than you than your clients
Not good, just let me print my return with out have to go through this
Date published: 2022-05-10
Rated 5 out of 5 by
79starburts from
Dulce was great
Great work Dulce thank you! Would ultimately use her again.
Date published: 2022-05-10
Rated 2 out of 5 by
Shel05 from
Turbotax seemed overpriced for what we got
We started with TurboTax Live Self-Employed and I completed a lot on my own, but I got mixed messages from some of the Live experts, some of whom did not seem very qualified or knowledgeable, however, some did, but it was confusing getting mixed messages, so we decided to upgrade to full service to get a final answer on the state tax reciprocity agreement and how to file that. We went through 2 tax accountants who both started out find and then disappeared over time without much communication from TurboTax or any apologies for the unexpected delays or change in service. We probably would not use TurboTax Life Full Service again.
Date published: 2022-05-10
Rated 5 out of 5 by
Billso from
Excellent
Use of Turbo Tax encumbered only by my inadequaces.
Date published: 2022-05-10
Rated 5 out of 5 by
AmberAutrey from
Friendly, Quick and Easy
Very friendly and quick service. My expert was great and patient with my crazy schedule.
Date published: 2022-05-10
Rated 5 out of 5 by
MilfamilyJapan from
Complicated Return
We usually do our own taxes each year with TurboTax. This year, we had a lot of moving parts and were concerned we wouldn’t be able to accurately file without assistance. Paul was able to help us tackle each portion and give us confidence that we were filing correctly.
Date published: 2022-05-10
Rated 5 out of 5 by
Noname1137 from
Turbo Tax did great.
Everything went easy, tax expert did great, I’ll probably use Turbo Tax again next year.
All TurboTax® Offerings Reviews - Page 5597
Date published: 2022-05-10